Indian Railway Catering & Tourism Corporation [IRCTC] — user account | |
I have a regular, conscientious, law-abiding user of irctc services for the past 12-14 years or more. Suddenly, about 2 weeks back, my user id was blocked. On checking up with the customer care, i was informed that it was due to "fraudulent activity" that i was supposed to have committed. They suggested that i create a new user id with a new cell number and new email id. I repeatedly called them several times over the past 2 weeks, and sent several mails indicating my inability to procure a new cell number just for the sake of creating a new log-in id. The responses, each time, was pathetic. The call centre executives neither could communicate properly in english, nor were they bothered to give a proper reply.my ticket id is 5771302 Was this information helpful? | |
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
I booked train ticket from my irctc login id and paid Rs 862.69/- via ZAAKINDIANRAILWAYSCA.Money was taken and booking was not one so far.I booked ticket on24th December from Madurai to Chennai .so i want refund . HDFC Bank Reference number is[protected]
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kvkchandru's reply, Dec 28, 2019
Booking was not done*
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