Indian Railway Catering & Tourism Corporation [IRCTC] — why my got tdr rejected

Address:

243001

Respected sir,

As i arun kumar singh filed tdr dated: 01.01.2019 for archana express (Refund status attached).

my tdr got repudiated and reason was given that passanger travelled at that pnr.

I would like to intimate you that i not travelled at that pnr, because it was more than 3 hrs late (Approx 7 hrs late) and i did reservation on same day with gangasaluj express (E ticket attached).

You can check in your record that i travelled in ganga satluj express on 01.01.2019.

I can also prove that i reached to ambala cant at 02.01.2019 in morning and then i reached to chandigarh by bus and attended my seminar at nitttr chandigarh at 10 am on 02.02.2019.

Now i also want to know how tte verified my presense in previous train (Archana express) for which tdr filed.