Indian Railway Catering & Tourism Corporation [IRCTC] — Worst customer care service i have ever seen | |
The IRCTC custimer cate service is worst i have ever seen. I think employees are less to answer the queries of customers. So when ever i call all customer care executives are busy handeling other customers. Whether i call for 1time or for 3-4 times consecutively. There is no response. I was having an issue relating to refund of my waiting tatkal ticket booked on 12-03-17. Though i received mail and on my user id it is show as refunded i haven't received the refund yet. Was this information helpful? | |
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
I have mistake in my irctc registration by entering the wrong email ID. Wrong Id I have entered in [protected]@gmail.com. my Correct Id is [protected]@gmail.com kindly I apologise for entering and support me to change the correct Id by yourself.
Reply
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17%
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10799
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Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India