Indian Railways Complaints & Reviews

Dear sir / madam,

Still not received re-fund, tdr filed in july 2017... Please look into the matter

I have filed a tdr for re-fund against pnr number [protected], since this train was late more than 3 hrs.

Now on the same evening, tickets was available in duronto express, train no. 12294, (Ticket attached for your ref (Proof i have submitted to western railway).)

So at 17:00 hrs., i booked ticket in this train, pnr number [protected]... So passenger travelled by this train.

Now western railway is saying that, as per chart, passenger has travelled by pnr number [protected]... For which i have filed tdr

So just explain me, how can the same passenger travel by 02 trains in the same evening???

Irctc & western railway, please explain me or re-fund me my money back.

Regards,
Akash jaishwal

Hi team,

Hi am shivaji kshirsagar here from kasarwadi pune location from last 3 years i am travelling by local train from kasarwadi to pune (Up / down) due to official/jobs concern,

My mistake, :- “ last 2 months before i withdraw local pass for 3months which was got expire hence am failed to gives / renew it, hence today i got catch / checked by your ticket checker master at pune station at plat form no 1, hence is here my mistake which i had accepted here hence got ready to the next formalities,

Your ticket checker master tc doing own business to earn money with the help to paytm payment mode @ pune station/junction

Interaction / issue happen with me while formalities,

“your ticket checker master has going to earn money by different way which is unexpected, the tc has informed me 270/- fine for without ticket travelling hence i had simply inform right now i don’t have cash if you want will get back to you with cash, is there number of atm’s available at station he not agreed hence against i ask, if railway has started paytm then will get ready to get transfer on registered number which will provided by railway, but tc not able to agree or listen any so i ask what is option now i have office i need to go get release me on time in need to report on time, if have formalities then pls.. Go ahead”.

“there was 2 pa/tc 1 senior & one of leady tc there is office counter hence inform me wait till 4 pm will need to complete from railway court, which is unexpected / unwanted while ready to submit fine on time then inform till wait 4 pm.”

“then 1 of tc inform if you want release on time then get money transferred on other paytm private number with 30 res extra changers’ or commition need to paid due to no cash, is means need to pay or transfer amount 30 commition inhered 270/- fine total 300/- which was communication done or inform me your ticket checker master tc at pune station.”

Now you guys can you revert me with resolution, what is can you explain me what is course of action if any catch without ticket while travelling by train local & what action you have going to taken against ticket checker master tc at pune station,

If you want interaction/pls.. Find along details with pfa, also require my visit then call & discuss will available any time, but i want to clear resolution.

I have booked my tkt from gwalior to svdk and my transaction done twice for a single tkt. Plz refund my money. First transaction so me that the transaction is not completed that is an error occurred plz try again. So i tried another time but this time same problem face them after few times l got a msg from bank that is your account is debited 460rs and then i got another msg that is account is debited rs460. So total my acct debite rs920. Plz help to refund my money

Hello, i am a resident of ranchi, jharkhand.
Along with my 4 family members boarded the train with following details :
Pnr-[protected]
Trn:15661
Dt:[protected]
Frm rnc to hsa.
Before we arrived our destination around 5.30 pm on morning i found that my mobile was stolen from the charge point by some unknown person between 5.30 to 6 am. Helpless i tried to search all over but coulnt recover my phone. Plz help as it has got sensitive and business details and very important data.
My details:
Phone model:vivo v3, rosegold in colour with black back cover.

Sir
My prr no: [protected], parcel was booked yesterday morning at 11:30 am only from kota junction for patna junction. Since then more than 3 trains crossed kota junction for patna junction but still my luggage is not loaded. There are three package parcel. The parcel has my necessary items. I even made the complain but my complaint status is also pending. Isn't there any place where we can place complain regarding our parcels through railways. These incidents are making railway service more unreliable. So could you please look into the matter and load the luggage in upcoming train from kota to patna.

डियर सर मैं मनीष 16 तारीख शुक्रवार को मैं हरिद्वार से हापुड़ के लिए सफ़र कर रहा था जो हरिद्वार से मैंने जनरल टिकट najibabad बाद तक लिया उसके बाद मेरा रिजर्वेशन कंफर्म था नजीबाबाद से हापुड़ तक का जिस को दिखाकर मैं TT से कहने लगा कि मुझे नंबर दे दो उन्होंने मुझे एक नंबर नहीं मिली जबकि मेरा टिकट कंफर्म थाs4 55 में मेरा नाम ना होने के कारण sheet नंबर नहीं दी और मुझे ट्रेन में बैठने और मुझे धमकी देने लगे कि तुम्हारे पास टिकट नहीं है आपका टिकट फर्जी है यह है वह है इससे आप ट्रेन में सफर नहीं कर सकते हो जबकि मेरा टिकट कंफर्म था PNR नंबर मैंने नेट पर डाल कर दिखाया सब कुछ कंफर्म था लेकिन फिर भी उन्होंने मेरे को ट्रेन में नहीं चलने दिया और मेरे पर ₹150 की पेनल्टी लगाई और जनरल टिकट भी करवाया और मेरे लिए 150 मेरी मजबूरी थी जो मुझे कहीं जरूरी जाना था इसलिए मैंने जनरल ticket or extra penalty कटवाए लेकिन mere se extra चार्ज लिया है और जो जीआरपी वालों से मुझे धमकी भी दिलवाएंगे अगर तुमने टिकट नहीं लिया तो आपको ट्रेन में नहीं चलने दिया जाएगा और आप को जेल ले कर जाएंगे और मेरा हरासमेंट किया वहां पर हो और मैं काफी परेशान tha मैंने फिर वहां से वापस आया उसके बाद मैंने कंप्लेंट कराई हरिद्वार रेलवे स्टेशन पर और मैंने कंप्लेन रेलवे मंत्रालय को भी डाल रहा हूं जिससे मेरी सुनवाई की जाए. Or TT VK. Meena के नाम पर कारवाई की जाए जिन्होंने मेरे से एक्स्ट्रा पैसे लिए ₹80 के चार्ज के बदले ₹150 लिए जिसमें वह दो जीआरपी वाले भी शामिल थे वह मेरे को बहुत परेशान किया उन्होंने रात भर सोने भी नहीं दिया और कहते रहे कि किसी से कुछ मत बोलना जो हो गया वह हो गया कोई कंप्लेंट मत करना मेरे पास अपना टिकट भी है और उनकी sleep है और जनरल टिकट भी है सब कुछ मेरे पास है सर प्लीज हेल्प मी एंड एक्शन TT. VK meena. My mo.no. Is [protected]
my PNR no. [protected]

I am travelling from jodhpur to delhi in mandor express on 19 mar 2018. My bogi no is s-8.. When train is entering in delhi cantt that time some body stollen my bag.. I kept many important documents in beg and also 50 gm gold jewellery items.. My pan card, canteen card, debit card credit card service licience also in beg. After that i am aproching to tte but dont give any responce..

My name is dr. Asoke kr. Chanda and i was travelling to sealdah by uttar banga express on 18th march, 2018. My pnr no. Was [protected] and i was travelling in ac 2 tier. When i reached home i realised that my gold chain and titan watch have been stolen in the train which i had kept in my handbag, since then i am feeling very depressed. I just cannot understand how this can happen and i truly feel that the indian railways should look into the matter in order to put a check to such occurrences.

Dear sir,

I had booked a confirmed ticket from tata nagar to bhubaneswar on 16.3.2018 in rajdhani express (22824) my pnr no. Was [protected]. On 16.3.2018 at 6.42 i received the following sms from vk-irsmsa
"train no.22824 has been cancelled due to unavoidable circumstances. Inconvenience caused to passengers is deeply regretted."

After receiving the sms i did not go to station. But to my utter surprise...

Sir, i am suraj kumar tiwari went to drop my brother at krishnarajpuram railway station on[protected], as train was almost arrived to the station i didn't take the platform ticket, later when t. C (Ticket collector) checked the ticket, i didnt had the ticket so i said i came to drop my brother what ever is the charge i m ready to pay, so he asked rs-1020 when i asked how it is so much then he said to pay rs 520 and he charged me then rs 520 for not taking the platform ticket. I have the bill for rs 520. I am attaching to this. Please take the further action. I will be waiting for your reply.
Thank you

Today we were waiting for aug kr raj exp (12953) at vapi station on pf no.-01 as per announcement as well as digital display board in front my b11 coach.
But train arrived at arrival time 19:00 hrs at plate form no-3 instead of plate form no-1. With out any pre announcement.
When train arrived at pf no-3 we rushed to catch the train by lift as my 73 years old mother was on wheel chair but we missed our tarin.

When we asked to station master mr. Rp sharma at vapi railway station, he was saying that due to some problem all of sudden pf was change.
Further on asking he has replied that now we can not do anything.
Hence we have lodge complaint in complaint book available at vapi station and complaint no. Is 30 dated 18/03/2018.

Pnr no, -[protected] 3rd ac
Train no-12953
Boarding station vapi while 02 nos. Ticket was booked from bombay central.
Date of journey 18/03/2018
Now requested to refund full payment.
My mail id [protected]@yahoo.co.in

To
The general manager (Vig.)
East coast railway,
Bhubaneswar.

Respected sir,

Sub: illegal entry in govt. Service by producing false physical fitness certificates for
The post of asst. Loco pilot by namala sanyasi rao, provident fund no:
Npsigo70425 – request for enquiry to take necessary action– regarding.

Ref: 1) copy of 1st fir no.493/2015,...

Pnr no. :[protected]train no. / name :16592 / hampi exp coach s6.co passenger not allowing to seat and wants to sleep currently. Tt not yet come and there is no help. Half the journey is already over.
Calling multiple numbers and sending multiple smses and not even a complaint number shared till 20:43 pm until asked.

Poor service. No rules and regulations part of the ticket to educate co-passengers.

Will taking it up further to take action against harassment, no tt presence on duty.

As in routine happened with me and thousands of other customers daily,
Train number 12505 north east express is stoped at shikohabad jn without any reason this train has no halt for this station, but it stopped here for an hour so many other trains crossed it from both sides, even pessenger trains crossed it from behind.
Such a harrasinng service of indian railways, irresponsible, no punctuality,
Nobody to answer in indian railways,
It should be privitised as early as possible,
Today i missed my connecting train from delhi, last time i missed my flight from kolkata as kolkata rajdhani from delhi to kolkata was delayed.
Such a bad experience i always felt every time i trevel. Indian should pay back for delays and missed connecting trains and flights.
Today my pnr no is [protected]
And pnr no. Of connecting train is [protected].
Last time while i missed flight from kolkata
My pnr no. Was [protected].

Who should pay for my loss.

Dear sir i had booked my ticket on2nd january2018 from anand vihar to raebareli for journey on 3rdjanuary2018 having pnr [protected] but my ticket was auto cancelled as it was not get confirmed and yet my amount is not refunded. On 13th january i had complained to irctc concerned department (Ticket id[protected] from that time i had reminded them several times but concerned department did not solve my problem and they also disconnect my call without giving any genuine reasons. Sir i want my money back kindly solve my problem.

Dear Sir,
I have boocked online ticket in Train No 14322
Date of jurny 03/03/2018, But train was about 14 hrs late & Re-Schedule for 04/03/2018.
So I have cancelled my ticket after Re-Schedule confermation but I have not get full amount of my ticket as per rule.
I get only Rs 650 out of 1321.
Please do needfull.

Train No-14322
PNR-[protected]
Date of jurny-03/03/2018

Thanks
AANYA SINGH

Dear sir,

I have cancelled my train ticket wide pnr no[protected] on 11th september 2017.

Old ticket no : 38706866. Train no - 12434.
Journey date 3rd november 2017. From: h. Nizamudin to chennai central.

Class of travel - 3 ac

Almost more than six months over and the cancelled ticket refund amount of rs.4460/.. Has not been credited to my account till today.

As per irctc refund rules the cancelled ticket refund amount should be credited to my account with in 7 days.

Both itctc as well as sbi foot balling me between them with out any result.

Hence i request you to do the needful in credit the refund amount
.

I have already sent a mail to [protected]@irctc.co.in twice and there is no response from them till now.

Please do the needful.

Regards,

R. S. Venugopal.

We start our journey[protected] at 8:35pm from howrah to kjm by 12863 no train two adults passenger and one 5 years old + passengers (Present) total 3 confirmed our ticket rac on seat side lower, + 1 passengers unknown, and without reservation passengers,
Still now any verification,
No safety as per reservation journey,
No facilities
Without any facilities journey
And more important there are maximum present,
For some help visit s14, s13, & s12
But result 0

When i visited for ticket counter at borivali at 8:55 for asking ticket to virar return by giving rs100/- mr satendra kumar ticket operator told me that he had no chain of rs 100/- and afterward the person behind me asked for gharkopar return by giving 100/- rs mr satendra kumar ticket operator gave him chain of 100/- to him. Please look into the matter seriously as i have complaint about him that he told false to customer when he have chain of rs 100/- and rejected to gave us.

Date of Journey :[protected]
Number : [protected]
I am travelling in tatanagar to kachiguda express(07439) which is running late by almost 3 hours. Deeply, it is kind of disappointment from railways not maintain proper timetable. We need accountability for this and it is a matter of concern on credibility.Remember, we don't want to waste our time and money.
Desirable solution is to arrange the train traffic with buffer lines and refunding of certain amount as compensatory