Indian Railways Complaints & Reviews

1. Pay and use facilities kept locked... And unable to use it..

2. Passengers travel in emu train to catch express trains.. But they halt the local trains away the station / previous station and passes the express. Because of this passengers suffers lot. Today passenger travelling in 47411 train missed 22637 west coast and 56013 as well.

If the train was not haulted away from station, all the trains would have reached destination on time... But due to poor planning passengers are suffering..

Regards
Srinivasan

The train no: 17643, circar express, between chennai egmore & kakinada. This train is arriving late by 2 to 3 hrs to kakinada every day. & all the a/c coaches are very badly maintained & bed bugs & cockroaches every where. Due to late arrival every all the further plans for the passenger are delayed. As there is no pantry car facility, small childrens are very much affected, as they are not getting morning breakfast & food sold out side vendors are not hygine. This express??? Train is running like passenger train, stopping at all small stations & stand a side, leaving path to other express trains. Railway management must look into this issue immediately, as this is the only direct train connectivity between chennai & kakinada.

Sir i'm travelling in train no. 22434. Train has arrived at faizullapur at 5.04am which was already late as per it's schedule. This train is still on faizullapur station till 6.02am and has been crossed by 8 trains. I know that this complaint is not gonna help me but still i'm complaining with some hope my name is praveen shrivastava pnr no is [protected]. My no. Is [protected] and email i'd is [protected]@gmail.com please provide complaint no. And feedback as well

I have booked a ticket by internet for my wife having problem of osteoarthritis aged 54 years in the train 12262 howrah cstm duronto in 3rd ac and requested for lower berth for her knee problem. At the time of request 257 tickets was available in 3rd ac. Still they have rejected my request and allotted her a side upper berth ticket. I think this has done intentionally. Person in charge should have minimum humanity to allot a suitable ticket for a lady of age of 54. I am requesting to reconsider the berth allotted for my wife. Please take necessary action against humanitarian ground. My ticket details are as follows - pnr no. [protected], train 12262 howrah cstm duronto, transaction id - [protected], date & time of booking - 16.02.2018 - 12:45 hrs., berth available at the time of booking - 257, name of passenger - nupur karmakar, age - 54, sex - female
Coach no. B5, berth no. 24 (Side upper)

I booked a c c ticket from coimbatore to chennai by 12680 on[protected]. I received confirmation message on13 th feb. Based on that on 14 th when i was trying to board the train ina/c coach, my name was not there in the chart. I was in full tension because i am not suppose to board the train. Finally ihave seen message which was delievered at 03.56 at seat was allocated in d3 compartment. Then i have travelled in that seat. When i have booked in cc a/c how my seat is confirmed in ordinary class!
Based on the prior message only i have tried in a/c chaircar how much agony i have encountered! Since i got the first message, i was under the impression that my seat is confirmed in cc when we go to the station i can found out my seat number. If you did not give me the first message, i should have waited for final message. I have paid charge for a/c chair car and i am a senior citizen. My name ; s. Dass. What railway is going to answer for my agony i experienced and the money paid for ac. Expecting your reply.

Today i visited to sedam (Seram) railway station for tatkal booking, am very surprised booking chanel is showing hindi, english and telugu languages, since sedam comes karnataka state it should be in local language kannada hindi and english, and i asked booking counter he said no pan india we have only 3 language. No kannada language channel, again i met stations master mr narshima murthy he given same answer, also i informed please check one more time other wise will raise the complaint against this. He said whatever you want do do it no problem he said.
Pls take care of this in karnataka how can we use telugu language channel for booking.
Regards
Basavanagowda
[protected]

Greetings,

I am charmi manek, have compalint against motor man of ladies special train from virar to churchgate arrving bhayandar station - 2-3 mins early on regular basis..
Why this is happening 2 mins early is too much for us.
I want to know the name of motor man and action taken against him
This regular issue so many o[censored]s miss our train because of him.

Sriganganagar railway station has a walled paid parking space where we can park the vehicle. One has to pay according to the number of days we use it.
But some people have started charging from those who come to pick up relatives and not using the walled paid parking space.
Whenever one tries to go to pick up someone they force us to buy parking ticket
Please do the needful

Dear sir,
I venkatesh komma, i have payment to the rail ticket in irctc rail connect but the amount of rs. 750/- is deducted from my account and credited to your bank but not received by the irctc i have mentioned reference ids
Transaction id: [protected]

Please look into this and refund my amount to my account.

Thanking you,

Yours faithfully

Venkatesh komma

Train:utr sampak krantu
Train. No:15036
Dear mr. Prabhu, kindly do something about trains running late.. Utr sampak kranti, train no 15036 halt just before gaziabad for more than 1hour.. Can explain the reason for it.. This is not the only case every now n thn trains are getting cancelled n late.. This has been a trademark of indian.. What are u doing to improve it..

When I was traveling from NJP to dibrugarh today. In the morning my shoe was stolen from 3AC couch near tinsukiya station.railyway catering personnel and attendant is only suspected. They are deployed for safety and security Bt they are doing this type of cheap things. Indian railway should compensate for my loss . in spite of quick complain by me on online portal and 182 railway police helpline no. Action is not initiated by railway.it show a humble towards own staff Bt not towards customer.within couple of minute they msged me that ur item not recovered without any regret for their worst service. Rajdhani train is the safest train in India in respect of security Bt staff is involved in stealing belongings.
Name-ashok dadhich
Address-airforce station Bagdogra Dist-darjeling pin-734014 West bangal
Train no.-12424
My pnr - [protected]
Berth-B417
mobile no. - [protected]

Sir,
I have a complaint against miss behaviour of railway parking staff in kuttipuram (Ktu) railway station (Malappuram dist, keralastate).
One of the staff miss behaving all and making complaint in our bike. Once i asked regarding charging high rate. Now he told me that he will not allow me to park my bike there.
Kindly advise how can i make a complaint against him.

Sir,

Greeting,

We have send goods in railway parcel service from chennai to guntakal on 07/02/2018 in train no:11028 and the goods has not been received yet and the p. R. R no/pwb no: is[protected] and currently i am enable to track the status of the goods. And from my side i made an enquiry in chennai, guntakal, pune, mumbai but there is no proper reply and they are saying that the goods are not there in particular places. And if the goods are not found with in prescribed time then it may get damaged and we have to face loss. So we kindly request you to track the status of our goods and inform us and make the delivery of the goods as soon as possible.

And you can contact us on this numbers [protected], [protected].

Waiting for reply from your side.

Yours truly,
Major steel centre
Chennai.

Dear sir, i am a senior citizen (Female) of dhanbad jharkhand. Today when i was travelling to beohari by shaktipunj express on 14/02/2018 with my daughter, my trolly bag was stolen away early morning (4am to 5am) in between renukut station. Near about 4000 rupees including clothes was lost. The theft incident was happened in the compartment s1 pnr [protected] train no 11448 seat no 35 & 37. When i got down to complaint at choupan station to the rpf they denied to take the complaint and told me to lodge fir in beohari station. The disguisting thing which i noticed was that there were no rpf personnels in the train and even train superintentend was not present in the train on that day. Sir, this is a serious case which the authorities have to take care of. Now we are afraid to travel in train. Who is responsible for this? Sir who will answer to this? Please enquire the same and kindly take immediate action.

I booked the train on the one-month prior date of arrival on 12th of january. Today which is 13th feb, just a day before my travel, i got a message that my train has been canceled. This is pathetic as i don't have any other means to travel except scheduling a flight which is costing me around 4000rs. I chose to train as it was a cheap travel. The railway should have intimated me for the cancellation. I have my interview scheduled for my higher studies. My pnr no is [protected] my train number is 12589 which is canceled on 14th february which is also my travel date. Please give my any solution to travel to hyderabad without giving any further expenditures.

Sir, i am shantanu singh. I have registered for rrb recruitment and i was feeling application and during submission of applications fee, i have submitted two times application fee due to aome server problem and both time message show me that i have submitted application fee successfully. But i want to know that, will my one time application fee return or not? If yes then no problem and if no, then why??? Its not my fault. It was server problem. My rrb registered no. Is[protected]

Indian railways is a no 1 company as we know. But nowadays there was a big problem like train late, toilet not cleaning, no sufficient water, dusty bed roll, etc. This is a fundamental issues, do not ignore it. Try to understand and serve better, otherwise pm take action.
New jalpaiguri (Njp) is a most valuable station in eastern railways. But there is no infrastructure to in and out the train frequently. Passengers are waiting on platform hrs and hrs, but the station master or his staff has not help or announces properly. The train is waiting 2 nos. Of stoppage before but passengers seen that the platform of njp station is vacant. So why this type of nuisance. The station master is not capable and he was the responsible.

I booked ticket pnr number is [protected], train mas-adi express. Since only one ticket was confirmed and other not we didn't travel by that train and hence claimed tdr. But it was rejected mentioning you had travelled.

I dropped an email to [protected]@irctc.co.in to get the explanation that how it got rejected if i had not travelled only by that train?

Tdr transaction id : [protected]

I received a response as :
Dear customer,
Kindly note that the refund case pertaining to pnr no.[protected] has been regretted by railways. On verification railway has conveyed that the passenger (S) have/has travelled.in case you have any proof like attendance sheet duly signed by employer, alternate travelling details of not traveling then please specify so that we can again forward your case to the concerned railways to reconsider.
Regards,
Sajjan kumar kashyap
Tdr process team
[protected]@irctc.co.in

I forwarded my proofs of travelling in a different train the same day but haven't got any response. This has been for more than one month.

What is the use of troubling the passenger? Request some one to please look into this case at the earliest.

Email : [protected]@yahoo.com

Myself duryodhan boitai was travelling from kota junction to chiplun in train no 12484. When train reached near panvel station i went to near wash basin. At that time someone has stolen my new power bank, mobile with headphone. I tried to complain to tti but no one was present at this coacha1. It is a shame matter as it is 2nd ac coach. So who is going in general sleeper what will happen to them. Kindly provide necessary guard in coach and how it will not happen to others, please take action

Sir
I am routine passenger from hosur to bangalore yeshwanthpur for our day to works traveling through salem yeshwanthpur daily passenger train which used to arrive at hosur by 9am supposed to reach yeshwanthpur by 10. 30 am. Today it reached bangalore hebbal by 10.45 am which is just 2 station prior to yeshwanthpur. It is not yet started till 11 am. When contacted time office they informed due to start of toronto train from yeshwanthpur salem yeshwanthpur train will be there at hebbal till 11.30 am. After crossing toronto train only salem yeshwanthpur train will be given green signal. On behalf of passenger we bring to your notice that due to various chilly reasons like toronto passage, non existence of empty plat forms out of existing 6numbers at yeshwanthpur southern west railway never keeps functuality of its reach at yeshwanthpur for more then 5 years as evident from data collected by passenger forum. The lethargic inordinate delays on salem yeshwanthpur trains were fully absent during short tenure of sadhananda gowda as a railway minister. The public is not convinced of ongoing disorders in functuality as it affects revenue of daily on traveling employees at private factories of bangalore. Please allocate for cbi enquiry on internationally enforced delay by bangalore division time management group to find out actual truth and make appropriate corrective discipline actions on erring officials
Passenger
Raja