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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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P
pooja kumari shashi
from Bhagalpur, Bihar
Sep 25, 2017
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Address: Patna, Bihar

I have been travelling on 24th sept 2017 night boarding from howrah to patna. My bag which contain expensive things including laptop, camera have been stolen in lakhisarai station. Please do something urgently as it has some very valuable things of mine i urgently need. Please sir resolve this as soon as possible as it will affect my job. The laptop has all the elements and confidential details.
Indian Railways customer support has been notified about the posted complaint.
I am train in Bina station from MP. Not properly clean dustbin in Bhopal station & Toilet position is very bad .I am saying T.C & Bhopal station master he says these is not my work. You asking T.C. will be compliant to my office. Only khali seat mila to contraption karne ka kam kar te hai. Very bad habbit. I am carring 13 person from Bina t Pune

my bag which has laptop and camera has been stolen in lakhisarai - Comment #2862568 - Image #0
my bag which has laptop and camera has been stolen in lakhisarai - Comment #2862568 - Image #1
my bag which has laptop and camera has been stolen in lakhisarai - Comment #2862568 - Image #2
my bag which has laptop and camera has been stolen in lakhisarai - Comment #2862568 - Image #3
Hi,

We have travelling in Beach to chengalpattu in daily basis in First Class compartment used,

But 17:pm to 21:00 pm second class compartment user used in First Class and full rushed into footboard. Please check and valuable action to your side.

Thanks
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    Sadaffanis
    from Kolkata, West Bengal
    Sep 25, 2017
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    What's wrong with indian railways? There is nothing called value of time!!! I am boarding a so called "special" train (Hwh bnc sf spl / 06532) from howrah station which is suppose to take me to bengaluru, departing at 1:00 a. M. It's 1:40 a. M. Right now and i'm already sweating. As already the humidity today in kolkata is so high and they have kept the a/c and fan everything shut!!! On top of that the train is late. They say there is a technician who'll arrive (God knows when). The sad part is there are patients who travel to the south in order to get themselves treated and this is what they get in return. High payment for a. C. Coach and poor us we get such a great and timely service (Sarcasm though) i kindly request you to take the note and fix the problem as soon as possible! Value "us", value "time"!! It's we because of whom you are getting all your revenues and this is how you treat us??? This is one of the reason we'll never be a successful country!!!
    Indian Railways customer support has been notified about the posted complaint.
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      A
      Ajju969798
      from Jammu, Jammu and Kashmir
      Sep 24, 2017
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      Sir
      I am satish kushwaha travillaing in 14163 sangam exp on 23 sep from kanpur central to tundla jn for appear in up pcs exam but train late more thsn 07 hrs to reach tundla jn due to this i loss a chance to appear in up pcs exam.
      Sir i want to know the reasion why train late so much time in a short distance.
      Train take more than one hrs in firozabad stn, in the view of above i requested to check the matter why train become so much late for help us and regard me.
      Indian Railways customer support has been notified about the posted complaint.
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        S
        shashi R sharma
        from Bhimavaram, Andhra Pradesh
        Sep 24, 2017
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        Address: Papum Pare, Arunachal Pradesh, 791113

        Pnr no. [protected] from ghy to ndls in train no. 12423 rajdhani express on 24/09/2017 through railway counter naharlagun, arunachal pradesh but the status of bearth transferred to abadh assam 15909 on 25/09/2017 without any prior information and however, i have not opted any vikalp option while booking. I have to get down with my family at new bongaigaon station.
        Indian Railways customer support has been notified about the posted complaint.
        Sep 24, 2017
        Updated by shashi R sharma
        Please resolve the issue at the earliest.
        Sep 25, 2017
        Updated by shashi R sharma
        Why the railway authority is not taking the matter seriously to solve the issue at the earliest. India Railway has the worst service and most corrupted in compare to others. I need prompt action. Who is going to compassionate me?
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          S
          Snehaudaipur
          from Ajmer, Rajasthan
          Sep 23, 2017
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          Address: 396001

          Was shocked to know that there was no track for wheel chair on tracks at valsad station in gujarat. We alighted on platform no 2 but my father couldn't climb stairs we had to get wheel chair from platform number one... Which was lifted on shoulders of four people to cross tracks.. Amazing the thing which costs almost nothing was also missing there

          Railway can at least make road type crossings or something else for disabled or old people
          Indian Railways customer support has been notified about the posted complaint.
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            V
            vishal saud
            from Bengaluru, Karnataka
            Sep 23, 2017
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            Address: 400093

            Dear sir,
            Tc asking money. My ticket is conform, mere pass id card bhi hai maine mere saath 4 ticket nikala tha baki log ke pass id proof nahi hai isliye tc bolta hai 200 hundred do muje. Date 23/09/2017 mumbai to lucknow ki trean hai. Mumbai se nashik tak parishan kiya muje ye s11 me seat no 72 67, 69, 66 hai pantry me lake gaya muje or boola paise do please ye tc aap ko pata hoga use karbhai karo.
            Indian Railways customer support has been notified about the posted complaint.
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              S
              Surinder Wadhwa
              from Panipat, Haryana
              Sep 23, 2017
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              I travel lludhiana to rohtak my pnr [protected] on dated 23/09/2017 i very surprised when i received evening tea kit which provides tea snaks samosa in a lokel empty envelop derty types. When i opened i surprised, which added potato not clean outer layer also added on it i take a picks also. Let me know
              Indian railway food section what's types of given service in shatabadi express
              Same time i call to service providers
              But your executive provide me snaks
              Eg samosa is totally inhigine with out clean along with layer present
              I take a photo also
              I pay rs 250/ for the same
              Its for your kind notice
              If any one involving take action against him
              Dr surinder wadhwa
              Rohtak
              [protected]
              Indian Railways customer support has been notified about the posted complaint.
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                M
                midhunmohan1930
                from Ahmedabad, Gujarat
                Sep 23, 2017
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                Address: Kannur, Kerala, 670563
                Website: gcek.ac.in

                Sir
                I am now travelling by train no. 22634 nizamuddin tvc express. Yesterday night at about 2.30 am when we were travelling between bharatpur jn and saway madhopur, i and my friend midhun lost our mobiles along with six other passengers. Kindly take immediate action. The mobile numbers are [protected] under my name and [protected] under the name of nikhil k p. I am returning home by the train and has left vadodara station gujarat. One more fellow passenger's mobile (Amal shankar-[protected]. Pnr no.[protected]). Our pnr no. S are [protected], [protected], [protected], [protected], [protected], [protected] (Two faculty and 38 students). Our ttr had not come and no rpf personal has come till now in our compartments (S4 and s3). We contacted railway helpline and got direction to file a complaint at rpf kannur station. But it will be late we think. We will provide more information if required. Our faculty's contacts are given below.
                Sailesh. R apme, gce kannur -[protected].
                Shaji k c, trade instructor - [protected], [protected].

                Hoping for prompt action.

                Midhun mohan
                S7 me
                Gce kannur
                Parassinikkadavu po
                Kannur 670563.
                Indian Railways customer support has been notified about the posted complaint.
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                  A
                  Arunthathi Prabhu
                  from Korampallam, Tamil Nadu
                  Sep 23, 2017
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                  Address: 641014

                  I have reserved train from cbe to daund on sep 23 train number 11014. Train departure time as per schedule 8.45 am but the train delayed up to 5.30 pm with different reasons. Railway department didn't notify to passengers.

                  Old age peoples, kids and most of passengers suffered for a full day with out food, accommodation etc.

                  Kindly address this and make sure that railways is for the people
                  .
                  Indian Railways customer support has been notified about the posted complaint.
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                    D
                    Dharam ji
                    from Moirang, Manipur
                    Sep 23, 2017
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                    Address: Dhanbad, Jharkhand

                    On 22/09 i was traveling by 12321 mumbai mail from hwh to gaya.in dhanbad station when train start a unknown person who was wondering without ticket in coach s9 infront of tt and rpf snached my wife purse where she has a gold jewelry of rs.30000 a mobile of 7000 and a pan card debit card passbook of arpana kumari central bank and a bank of india. More than 10 people was wondering but tt and police taking only 100rs. Each and left them. One of them did it in dhanbad. I lost my about 50000 rs.in all. Plz help me s9 seat no 72.
                    Indian Railways customer support has been notified about the posted complaint.
                    Sep 26, 2017
                    Updated by Dharam ji
                    Is there anything done, yet I am unknown. Plz update as it has been 03 days.so plz look into the matter. As due to security loss in reservation boggy, it happened even I pulled the chain. Train stops but no security came . I go for compensation. If security would be there, it would not happen. It didn't happen that I was sleeping, no I was not sleeping he came and by force snached and flew. Even my husband followed him but he passed from the inner side of a language carrying train in wrong side. No security came till then. I demand compenstion what I lost in train at dhanbad in 12321
                    Oct 02, 2017
                    Updated by Dharam ji
                    Yet there is no action has been taken ? Or what is the status of my complaint plz look into the matter
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                      D
                      drarun_gupta
                      from Murwara, Madhya Pradesh
                      Sep 23, 2017
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                      I had parcel my bedding and books in single parcel from gwalior (Mp) indian railway parcel service on 23 aug 2017 with prr no. [protected] (Pwb/sdl-shahdol) for delivering in shahdol (Mp) but till now (More than 1 month) parcel had not been delivered., and there is no correct information where is my parcel.. And parcel is missing. No information from gwalior or shahdol... Plz help
                      +1 photos
                      Indian Railways customer support has been notified about the posted complaint.
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                        A
                        alokdgupta
                        from Vadodara, Gujarat
                        Sep 23, 2017
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                        Rsp sir
                        My pnr no [protected] alipurduar (Noq) to guwahati doj20 09.2017.
                        Train name saraighat express. Departure time is 04.35 am. When i ask enquiry staff about this train status. Enq staff reply no message received from control room. After an hour when i ask enq staff they replied sir train is diverted to gopalanj stn new alipur stn will not touch. It is nothing but a mental torture to passenger. There is no announcement regarding diversion of train. When i ask drm over mobile he was answer less. Railway services detonating day by day. We are expecting railway services will improve today or tomorrow. But personally i fell this type of irresponsible staff will causes public harassment & public will face no of accident. Rgds alok dasgupta. [protected]@gmail.com. [protected] baroda gujarat
                        Indian Railways customer support has been notified about the posted complaint.
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                          Veeru Prakash
                          from Allahabad, Uttar Pradesh
                          Sep 22, 2017
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                          Address: Allahabad, Uttar Pradesh

                          We booked ticket on 16th june 2017 for traveling from jaipur to allahabad on date of journey 23th june 2017 in the train no. 12404/ jp ald express. The train was cancelled for entire journey on the said journey (23.6.2017) might be due to farmers' agitation as displayed and announced at jaipur jn. The station master informed us that the amount of ticket will be refunded (Credited) in our account as ticket was booked through irctc e-ticketing. We are sorry to inform you that we have not received the refund amount till date. The irctc is saying that they don't have any official information from jaipur railway about the cancellation of train 12404 dated on 23/6/2017. It is surprising that the cancellation of train has not been endorsed to irctc and consumers are unable to get money refunded. It seems like a cheating. Kindly order to probe the matter and instruct the person concern to inform about the cancellation of the said train to irctc.
                          The description of the ticket is as follows:

                          Transaction id : [protected] pnr no. [protected] train 12404
                          Date of journey and boarding: 23/6/2017 class: second ac ticket type: e-ticket
                          No. Of passenger: four amount of ticket: rs 6360.0

                          Kindly look the matter so we can get our hard earned money back..
                          Prof. (Dr.) veeru prakash
                          M. Sc. (Ag. Biochem.); m. Tech. (Biotech.);d. Phil.; f. I. S. A. B.
                          Associate dean (Administration), jibb, shuats
                          Nodal officer, edc, shuats, allahabad
                          +91 [protected]
                          Indian Railways customer support has been notified about the posted complaint.
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                            N
                            nirmalbiswas
                            from Vasai-Virar, Maharashtra
                            Sep 22, 2017
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                            Address: 400068

                            Nirmal biswas shakti nagar co-op hsg soct.
                            Iras 5th floor, building no.28,
                            Dahisar (E), mumbai 4-00068
                            Dated 23/9/2017,

                            The chief manager
                            State bank of india
                            Centralised pension processing centre,
                            5th floor, premises no. T 651 t
                            751, itc belapur, belapur rly station complex,
                            Navi mumbai-400601

                            Dear sir/ madam,
                            Sub: 7th cpc revised ppo (Pre 2016)
                            Ref: f. A &cao (Pension) w. Rlys letter no nil dt 4/8/2017,
                            Old ppo nowr/1018/155028, new ppo no.[protected]
                            Branch ifsc no. Sbin0004283, branch pbb churchgate,
                            Account no. [protected]


                            Your kind attention is drawn to above referred letter wherein you were instructed to
                            Pay me arrears of pension as well as draw my new pension as under
                            New pension from 01/01/2016 rs 78800.
                            Although three months have elapsed since then, but i am still paid pension at old rate.
                            Kindly look in to the matter and start my pension at new rate and also pay my arrears due.

                            Yours sincerely,

                            (Nirmal biswas)
                            Indian Railways customer support has been notified about the posted complaint.
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                              F
                              Frevrf
                              from Kolkata, West Bengal
                              Sep 22, 2017
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                              15960 down kamrup exp
                              Grpf officers pulled all the passengers down who are quite normal after that i was quite happy a bit for few minutes next that of grpf officers took money from public and allow them to enter again on handicap compartment
                              And the compartment is fully packed like a general compartment
                              I am the only handicap in this compartment and 3 of senior citizens are in trouble to be sorted
                              We are in pain plz help us
                              Public says we are here by providing money if you are uncomfortable you may get lost we can't afford place for you
                              Indian Railways customer support has been notified about the posted complaint.
                              Sep 22, 2017
                              Updated by Frevrf
                              Aluabari is coming
                              We are all in same condition
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                                Mohmmad Pitolwala
                                from Indore, Madhya Pradesh
                                Sep 22, 2017
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                                My friend are trawelling to katra shri mata vaishnodevi from meghnagar station.
                                Pnr no.:- [protected]
                                There is no water in wash basin
                                There is no charging point for every seat, no botel stand and no table for daining for every seat.
                                Its long route sir almost 30 hours how can they manage very bad and poor service by railway.
                                Mata ke bhkto ke sath aesa behave very bad
                                Pls help [protected]
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Cma Vipin Mishra
                                  from Malegaon, Maharashtra
                                  Sep 22, 2017
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                                  Address: Thane, Maharashtra, 401303

                                  I vipin k mishra, booked ticket from suvidha expree{mumbai cst to cheoki} for 22 september, 2017. I got 2 lower confirm birth under coach s 8. On 21 september, 2017, i got message that coach s8 cancelled and today on 22 september, i got again message that my revised birth on s5 qnd that is also rac. I paid 3850 rs for sleepers and even a after confirm, its being revised and make it rac in suvidha express... Is this suvidha in modi government... Its cheat and fraud... And totally unsuvidha
                                  +2 photos
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Vimmi Warathe
                                    from Darbhanga, Bihar
                                    Sep 21, 2017
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                                    Address: Vadodara, Gujarat, 390018

                                    Dear sir/mam,
                                    I am travelling from amritsar to mumbai. When our train reached to kota jn, we purchased some milk products and mineral water from saras milk parlour m/s baghwati singh chouhan, but shocking we came to know that he is charging extra money for all products with retail price inclusive of all taxes. If railway authority is allowing them to open their shops at platform. Why they couldn't able to control extra rates they are taking from each customer. Please do the needful and control this kind of wrong practices.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Dear sir

                                    I booked a 3A tatkal ticket(rs.2040) from mancheriyal to mankapur in 12512 raptisagar sf exp... My name is not there in chart...got so much disappointed...

                                    extra pricing of products at saras milk parlour - Comment #2859350 - Image #0
                                    I have booked the ticket from chennai central to erode. and i have cancelled that ticket they have taken 120 rupees as cancellation fee remaining amount was not credited in my account plz refund my amount
                                    that mostly happens on every railway station...
                                    you might be observing for the first time..
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                                      cvn
                                      from Ahmedabad, Gujarat
                                      Sep 21, 2017
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                                      Address: 641105

                                      Very poor cleanliness in rajkot railway station which also smelling badly and chances of bacteria spreading is very high due to that people will get affected, photo proof taken on[protected]. Even though chagres collected from public including cleaning activities it was not done properly.
                                      We are really sad in country we speaking about swatch bharath but not following it.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Sir we r traveling through painchvally fast passenger 59385 train no. From habibganj Railway Station to junardeo station but when we departed to habibganj station to painchvally fast passenger sleeper coach no. S2 respectly our seat no. 9and 10 there is no light in coach. Please solve this problem as soon as possible . Thank you sir

                                      cleanliness in railway station - Comment #2859331 - Image #0
                                      Their is openly selling and using Gutkha/tobaco and cigaret without any fear n also sugges to use on train between public, by seller:
                                      Train : Howrah to Mumbai (CST )
                                      General boogie last boogie/back side
                                      Train no : 12810.
                                      Travel from to : Bilaspur 7:20 am to Raipur.
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                                        vipin ks
                                        from Gwalior, Madhya Pradesh
                                        Sep 21, 2017
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                                        Address: 487551

                                        I have booked my parcel no-251705 (Toy car for my child) from calicut to itarsi on[protected]. After several followups till date parcel has not arrived. The parcel officer at itarsi station told me that it will arrive after two days. Still now not arrived. He gave me his mobile number, but he is not lifting my calls. He told me that the parcel has went to delhi. To whom i should contact for the details. I am not able to track it on online.

                                        Please help me in this regard.
                                        +1 photos
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Catering stall in platform 1 in katpadi station is selling non sealed water in the name of railway neer company to the customers

                                        parcel not arrived till now - Comment #2859378 - Image #0
                                        parcel not arrived till now - Comment #2859378 - Image #1
                                        parcel not arrived till now - Comment #2859378 - Image #2
                                        One bag covering 1/2 Tulsa golden ear rings, one Redmond note 4 phone, rupees 800/-net cash lost.
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