Indian Railways Complaints & Reviews

Ac coaches should be placed either before or after the sleeper coaches and not in between. I was travelling in train no 15027 maurya exp and i got confused about where my coach (S5) was. I got too late finding my coach since the ac coaches were placed between the sleeper ones. Due to lack of time, i almost missed the train. So this must be taken care of. Arrangement of coaches in 15027 is like this time, s1, s2, s3, s4, b1, a1, s5, s6... This is not in arrange way... Please solve the problem... At night also ac coaches are closed... How we can go s1 to s6 at that night time... Finally no any benefit for this confusion coach arrangement.

Dear sir, i booked ticket (Train no.13226, coach no c1) from rajendranagar to barauni. Ntes shows train 13226 is cancelled between barauni and jaynagar that means it travel from rajendranagar to barauni and ntes also show train is running but in actual half train cancelled and remaining train running from rajendranagar without any information give to passengers. All passengers from c1 and other coach passengers are mixed.
All passengers are in big trouble and feel very bad. It is very big mistake by indian railways.
Please find attached photos as a proof.

Please do needful action against all staff.

Respected sir,

Sub: ticket issuing clerk as a contractor employee belongs to koratty angadi railway station belongs to trichur district behaved with ugly words & arrogance, rough talking about want of a two tickets for my wife & daughter on 26.08.2017 urgent basis.

Dear sir,

I am an retired employee of indian oil corporation ltd, daily i am depending on a passenger train morning guruvayoor - ernakulam in the morning at 8 `o' clock and the evening by alleppey - guruvayoor at ernakulam south by 7.35 pm.

Now, i am working as partner of indian oil dealer of vimal gas, palluruthy. Our zap code is 117744.

My complaint is about ticket issuing clerk of mr. Babu. Whenever the train comes not issuing the ticket on urgent basis as a man of human resources. Last six months back also, i am faced the same problem. Whenever i am get in ticket he is not issued ticket and talked with ugly words in early morning. This type of talking i am feeling too much. I am also, making the same complaint earlier your complaint register with u. U r not taking any action so far. I have already lodged this complaint this matter over telephonically by your contractor mr. Manesh sebastian. Also the passenger assoication peoples. Ticker issue clerk also, telling me not give complaint register while issueing ticket. Wait for train left only.

These type of man won't allow worked with a contractor employee will face so many problem. Do the tickets some polite manners in the early morning. So many students going without job. Never appoint as retired employee like babu... Whats the vision for railyway about daily passengers...? Then onwards i am not taking seasons ticket also, ernakulam south. My. Id. No. C10ebtg1f5. Last 40 years travelled as passenger train.

May i request to u please issue the following details as apply for right information act. What the proceedure...?
Koratty angady railway station.
1. Work order no.
2. Contractor name & mobile no.
3. Contractor employee details & mob. No.
4. Last month 3 months collections.
5. Last 3 months exps details eg. 01.04.2017 to 30.06.2017
6. Last 3 complaints register copies. & and already lodged a complaints
Original from compalint register.
7. Contractor employee bio - data copy.

May i request you enquired the details and reply your confirmation.

Do the needful as early possible.

My good friends with in railway for your ready refference.

1. Kousal s. Rly chennai mob no.[protected]
2. Cicily s. Rly, ernakulam south mob no.[protected].

Now & then i am contacted for eq release for the above persons.

For your ready refference & n. A. Please... If i am writing any worng words forgive me... Sorry for the delay for lodged this complaints i am with gst issues...

Thanking u,

Ever loving yours,,

George thattil,
Koratty. Mob. No.[protected].

My complaint is about parking charges of car at aurangabad railway station. I dont know is it authorized by railways or not. They will take charge rs. 24/- even for 1 minute, even they provide receipt for the same. On 27.08.2017, i went aurangabad railway station, for 5 minutes they have taken rs.24/- as parking charge. I just want to confirm is it authorized by railways?...

Respected sir/madam,
Myself and my wife traveled in palnadu express, from secunderabad to guntur.
We observed the theft happened by the opposite passenger with seat no : 29 who also boarded the train at secunderabad and wants to travel till guntur. He hanged his overcoat on our handbag and after a while he kept that overcoat on the luggage carrier. Suddenly he got down in piduguralla station. Actually we did not notice our...

Dear sir, myself krishnapal bind a employee of gail (India) ltd. I have mst 55436539 dated 14.06.2017. Uts bom8buh31h for 3 months & travelling from vishvamitry to bharuch. On 29.08.2017during travelling in memu surat-ahmedabad 7.00 pm i have loss my wallet including identity card, dabit card, visiting card & some money. Request for n. A please. My mo no [protected] & e-mail id [protected]@gail.co.in

My train no. Is 12144 from sultanpur to ltt
Date is 28 aug 17 departed from sultanpur but 4:25 hrs late but
Today is 31aug 17time is 11:02am but not reached in ltt becoz route is diverted vai pune
But 15min chalate 3-4 hrs rokte hai this is not fair abhi pune mhi pahucha
Bhook lag rahi kal sham se but kuch nhi soch rahe ye log
Please kuch kare yaar...

I have booked my ticket in 2ac now i have recived msg that my ticket move on to 3ac i have booked in tatkal i cant even cancel the ticket i dont want to travel in 2ac there is now law in india? How u the system allow to change coaches like this this happaness 2nd time with me check it
Trn:18110
Dt:[protected]
Frm asr to rmt
Cls:3a
P1-a1, 12
P2-a1, 11

I have booked a ticket in train no. 12484 (Ex asr-kcvl) vide pnr no. [protected] on 26/8/17 and paid rs.679.12 vide txn. Id [protected]. On 27/8/17 i hv recd. A message on 9.42 am that the train has been cancelled. At 12.50 p. M. On the same day i recd. Message that now it will run on dt. 27/8/2017. No time mentioned. I inquired from the railway inquiry on ph. No.[protected] and got to know that train left at 1.20 p. M. From new delhi

Pl. Let me know how can i travel in that train for which i was informed earlier that it is cancelled. You are requested to refund fare paid for the above mentioned train ticket and also compensation for cancellation of my appointments due to wrong information shared by you.

Konark express of 29th august was delayed by a day. It was rescheduled thrice, but didn't depart from cst. Suddenly it departed from kalyan station without any prior notification to passengers from railway. Online status was also not updated until the train arrived at kalyan.

For no mistake of mine, i couldn't board the train due to negligence of indian railway. My reservation was wasted.

Hi team,
This is regarding my counter ticket cancellation issue.

I have booked below pnrs on 14th march'2017 using my sbi debit card.

I have cancelled all mentioned pnr numbers on 7th april'17.

Since i have booked this tickets using my sbi debit card, i didn't
Received any money in hand and got informed that amount will be refunded
In my sbi account (I. E. Electronic refunds). Yesterday i called to pos

Customer care:[protected]Pankaj) and got informed that pnr status
Showing as amount refunded on 8th april'2017. But, i haven't got any
Refunds yet.

Also, i have sent several mails to : [protected]@irctc.co.in for the same, but there is no further actions taken by any team till now.

Attaching my sbi bank statement and you can see all
Transactions from 14th march'2017 to till date.

Kindly
Initiate below refunds.
[protected] — amount to be refunded:rs.1830/-
[protected] — amount to be refunded: rs.1650/-
[protected] — amount to be refunded: rs.305/-
[protected] — amount to be refunded: rs.280/-
Total pending refunds: rs.4065/-

It is been more than 120+days and there was no credit done in my sbi
Account. Here with attaching the counter tickets and my bank statement
As further reference. Kindly take necessary actions.

Regards,
Raghavender
Ph#+91-[protected]

Yesterday I miss train due to destination change by railway in Sewagrame Express .I book ticket from SBI buddy .while cancelling ticket SBI buddy refuses to file TDR .and told me to contact irctc.Whie irctc not shown my book ticket history. How I can get my money Refund back ?
Plhelp me ..as no reply received from SBI buddy & irctc also.I paid money to railway
But Refund not get.
I need my refund back.my pnr nose are.1)PNR-[protected]
Trn:12139
Dt:[protected]
Frm KYN to AK
Cls:SL
P1-S9, 67
P2-RC, S9, 23
Chart Prepared
2)PNR:[protected], TRAIN:12139, DOJ:29-08-17, SL, KYN-AK, Dep:15:58,
RITESH SHIRBHATE, RAC 45,
Fare:340, SC:0.0+PG+INS+AGENT CHGS, IF ANY

Pl help.

My family aboard a train on 28th morning from valliyur train no 16340 mumbai exp which was suppose to reach dadar by 8 30 pm 29th aug 2017 still it's not reached it's already 6 am of 30th aug 2017 no railway authority's is answering on the complaint number provided this the ridiculous answer by the ticket examiner empty the train get into local how people with luggage and small children's can travel through in such situations rail authority's has to take some serious action[protected] is just an number it's only ringing but no answer... Seriously ridiculous

Railway staff who provide bedshit n pillow speking abuse language in train 12114 near g6 boggie. As ladies n children r der so its very shamefull. I dnt know why they use bad language with each near g6 coach. As max peoples are sleeping still talking in abuse language very loudly. Pls resolve the issue as soon its embaracing to hear those words. Hoping for the action.

Wrong information from ernakulam railway station parcels service they said to get the parcel from bangalore railway just give the receipt number i'd proof and phone number and take the parcel and if want i could even give a scaned copy of the receipt when i went to the parcel office they told me to get the original receipt from ernakulam and the office staff in bangalore are so lazy they don't hear or respect any customer they don't need the i'd proof or nothing if in case i lost my receipt and somebody gets the receipt do they give the parcel to anyone without any proof who ever go with the original receipt that's fine no matter if it's the wrong person very bad service the staff's are very rude

It's a request not a complaint:

We should get note in news update or notification from indian railways through their indicator apps for delay of trains.

Reason for this request because of sudden delay of trains whether its in during the monsoon season or with any other reason, there has to be some notifications. Even if we reach office late by 5 mins we have to bear/ sacrifice our half day salary.

In other countries, the train travellers get physical note if the train get delay so they can show in their office. We are just asking for notifications which should be reflecting in the railway apps like m-indicator or p-indicator on the basis of location.

Hope such sensible point will be consider and implement for the benefits of common people.

Due to wrong railway policy of charging penalty from evening 6:00pm to morning 10:00am, i paid extra rs. 140/- against prr no. ([protected]), i paid the penalty rs. 826/-, i came at indore station, 6:00 pm at the time of counter closing, but parcel office people did not entertained and asked me to come again next morning at 10 am..
Which includes my own late charges, but if railway parcel counter is open then only penalty is applicable, why this orthodox policy is befooling the common man, plz refund my money with lots of difficulty and inconveniences charges.

Plz find both the attachments. And resolve the matter asap.

I travelled on 28.08.2017 at 12.38 pm from manmad to ahmedabad in sl with ahmedabad express 16501/16502
Where i was found housekeeping people's intentionally playing with dust bean and it's sounding loudly and we are carrying my small baby girl (Less than two month old), many time she was start crying whenever this guy's are sounding, i request them please don't do that i have baby with me and she is struggling to sleep bcz of this intentionally sound
Please make a appropriate action to avoid this type of issue
Please note baby will be the heart touching for every one %#

I travelled from ambala kent to ahmedabad on date 10/08/2017 -11/08/2017 with train no 12474 in sleeper coach s/4. As i need to use standing toilet, i used standing (European) toilet of adjoining coach s/5. Firstly i cleaned the toilet as it was not flushed by previous user. One could not use flushing as there was no connection of flushing system i. E. Vertical pipe with flushing valve to w c pan. Water flow system was also closed for flushing pipeline. This seem to be high negligance of maintanance department at end stations by inspection as well as supervisory staff. There must be system of inspection as well as supervision for long route trains for such sanitatio issues.
I could not photos as the size of photos were more than 2 mb.

I along with my mother were travelling in train no. 12957 on 27th aug 2017. Both are bags got stolen, thief stole the cash from the bag, kept the bag back in its place, thief got so much time just because of the involvement of the staff members obviously.
My whole bag got stolen containing 4k cash my cr card, pan card and two gold rings worth rs 5ok.
What kind of security is there in 2tier ac.
Kindly look upon the matter

Seat no. A3 19/20
Lalita rani
Reetika kataria