Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Mar 2, 2024
Complaints 6267
Resolved
1580
Unresolved
4687
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
748
Mobile
+91 97 1763 0982
2043
622

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 151

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Fayiza
from Heggadadevankote, Karnataka
Report
Copy

ticket counter issue

Address:Mandya, Karnataka, 571434

Dear sir/madam,

In pandavapura (Mandya district) every morning (Especially on first working day of the week) the queue to take tickets will be very big and the ticket is being issued in only one counter. Most of the people will not get tickets before the train comes and they have to struggle to get tickets and some of them have no option other than getting in to the train and they will try getting tickets from the next stop....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bhopal, Madhya Pradesh

Sir i booked my e tickets on 16/08/2017 from bhopal to nagpur for travell on dtd. 27/08/2017 by gondwana express no.12410 and back on dt. By train no. 18237 chhatisgarh express. Due to voilence in hariyana & punjab, baba ram rahim conviction case. On 26/08/2017. I made enquiry from 139 regarding train no. 18237 either it is cancelled or not. It was told that train has been cancelled. As my return train cancelled so i cancelled my both tickets....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Dorababu Cherukuri
from Adoni, Andhra Pradesh
Report
Copy

non disabled travelling by disabled box

Sir! I am travellers from mulacalacheruvu to secunderabad in tirupati superfast train. I am travelling in a disabled box. Here there are a lot of non disableds travelling in disabled box. Even there is no room for disableds. Some of the nondisableds have acquired all the seats. Please help us to have us enough room. Next station of this train is kadiri....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
raj2007lko
from Zamania, Uttar Pradesh
Report
Copy

tatkal reservation date change in the ticket

Address:Lucknow, Uttar Pradesh, 226021

Sir,
This is really very disappointing to deal and travel with indian railways. Sorry to use such language but i feel really very bad about it.
On 26th august at 10 am i booked a ticket on tatkal but for the date 27th august not for 28th. As my real sister has expired and his terhvi was on 28th of august. That's why i booked the ticket for 27th and to reach dehradun on 28th morning with my son. But the ticket which came in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

Dear sir,

My father, sri debabrata sengupta cancelled one railway ticket in the month of february 2017. Till date the refund has not been done. We have patiently waited for too long, hence we are forced to send this mail to you.

Hope the money will be refunded soon. Please find attached the copy of the cancelled documents for your reference.

Kind regards...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashokpastor3
from Mundi, Madhya Pradesh
Report
Copy

refund about train cancellation

Address:Tikamgarh, Madhya Pradesh
Website:Railway

Sir have taken prs ticket pnr no [protected] date 27/08/2017 train no 12138 from lar to hbj from tikamgarh prs counter but now the train is cancelled but when i reached to tikamgarh prs counter today for cancellation about 9 pm today but the railway staff refused to cancell and he did not know the rules and also said that counter is closed today and near by counter is about 55 km far away. U are kindly requested to take action for refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitin173230
from Kolkata, West Bengal
Report
Copy

reservation counters

Address:Angul, Odisha, 759116

Sir.
I went to boinda, odisha reservation counter to book a ticket from howrah to talcher via bhubaneswar on 31st of august 2017.
Howrah to bhubaneswar in train no.12837
And continue journey in bhubaneswar to talcher in train no. 18507.
In the continuation format. But the reservation person refused to book the continuation ticket. He said you have make two different tickets for it. This station is not upgraded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhawani Singh meena
from Jaipur, Rajasthan
Report
Copy

my bag will be thief by any thief

Address:Bharatpur, Rajasthan, 321411

I am a student i am travelling from bharatpur junction to fatehsinghpura date 25/8/2017 between these station my bag will be theft by any person my mobile and earphone and money also theft and my notebook also in bags i take enquiry from all grp station from hindaun to swaimadhopur but i not get enquiry about it so sir help me and i have worked in my notebooks so my reading is disturbed i also have written my address and contact information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipinaruna
from Noida, Uttar Pradesh
Report
Copy

wrong info showing on national train enquiry system

Address:Ghaziabad, Uttar Pradesh, 201012

Sir,
My train is 12557 from gorakgpur to delhi vide pnr no [protected] on 26.8.2017 at 18:30pm but on ntes it is showing late by 02 hours 10 min so the time is 20:00pm as per ntes. But when i reached station the train left the station on 19:30pm. Ntes is sowing wrong info after that it shows correct but train left. Please refund my amount rs 2470....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Suresh HL
from Bengaluru, Karnataka
Report
Copy

regarding mobile

Address:Bangalore, Karnataka, 560064

My son loosing mobile phone samsung galaxy young on 23/08/2017 in waiting room delhi. Some body is taking that mobile that personage mohan lal. I kindly request you to return that mobile.
My number is[protected]. If any body found kindly send below address
H l sures
Flatno 105, first floor
Quality raga appartment
5th main mahalakshmi layout
Ananthpura, yelahank
Bangalor 560064...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhradeep Goswami
from Arambagh, West Bengal
Report
Copy

misbehaviour by ticket examiner

Dear Sir,

I’m writing this mail in order to bring the matter of misbehavior by one of the ticket examiner at Durgapur (dgr) station on the morning of 26.08.17.

On the morning of 26.08.17 after I got down from Mayurakshi Fast Passenger (53046) at Durgapur station, I was asked to show the ticket by one of the ticket examiner at the main exit at Platform no. 1. After I handed the ticket he examiner cancelled...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuttan1983
from Mysore, Karnataka
Report
Copy

overcharging of food and water bottle

Address:Kota, Rajasthan, 324002

Very bad conditions of coaches leaking water into the coach when raining. I am traveling from kota to kannur by 22656 coach number s4. Some catering person entered from panvel station and serve food at 1200hrs one egg biryani charged for 85/- with out having any name of vendor nor having pickle or any side dishes. I already complaint the same matter of rathlam station but the action didn't taken by your authority till date. What are you persons...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vk Samy Samy
from Hosur, Tamil Nadu
Report
Copy

non receipt of personal luggage and motorcycle

Address:Ambala, Haryana, 107671

Respected sir,

I am an army personal and i had booked my bike hero splender + and four house hold goods on 04 aug 2017 from ambala vantt railway station to tuticorin city railway station against my journey ticket. A total of five items including bike. I have understood that my luggages and the bike has been off loaded at ambala cantt railway station. But all my items are not recieved on till date that is yet 25 aug 17. The...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drfateh
from Mumbai, Maharashtra
Report
Copy

bad food served on shatabdi express on 25.8.17

On 25.8.17
Shatabdi express arrives at agra cantt at 9.55 pm
Left at 10 pm 45 minutes late.
After ten minutes food served was cold and stale
Not worth eating
Bad curd.
It is surprising that no care is taken to serve good quality footing premium trains.
You are quick to charge dynamic fare how about increasing the quality of food served or that is not your duty. You just want to charge for but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PankajS40876542
from Indore, Madhya Pradesh
Report
Copy

coach attendant refused to provide bed roll

Address:496001

I have booked ticket for 2 person having PNR no. [protected] Train 12151 Date of journey 25/08/2017 in 2 A. C. from Bilaspur to Raigarh under current reservation. Our tickets were confirmed in coach no 1A and seat no. 14 & 15.
On request to provide the bed roll, coach attendent refused to provide the bed roll. We requested to provide atleast one bed roll but he didn't turn up....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabhjeet Singh Oberoi
from Durg, Chhattisgarh
Report
Copy

bike parking charges

Address:New Delhi, Delhi, 110064

New delhi railway station par bike parking walo ne apni man man i kar rakhi hai
1 din bike parking charge 100 rs
Ab ko. Din bike khadi kare to 300 rs
Loot khori macha rakhi hai
Kuch bolo to aage se ladne ko aate hai or bolte hai
Railway se baat karo
Cour ko in par kar wahi karni chahiye
Had hoti hai kisi chiz ki
Loot khoro ki kami ni hai desh me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suniluday
from Kanpur, Uttar Pradesh
Report
Copy

non delivery of material

Dear sir/ madam
i have book material from dehradun(ddn) to jhansi(jhs) @ 11 august 2017 by train ddn mdu sf exp.(12688) for run 12 august 6:45am.

But my booking material has not deliverd to me at jhansi junction. I have registered complain and go daily at station for my missing parcel. But material has not deliverd to me and parcel cell did not tell where is your, material when it will be available.
Please recognize...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashwanial
from Chandigarh, Chandigarh
Report
Copy

luggage missing while travelling from jammu to firozpur

Address:Jammu, Jammu and Kashmir, 180002

No response from railways has been received till date for finding my missing lugage as per details below

I was travelling on 30/7/17 from jammu to ferozpur from train no 19226 under coach b2 and seat no 48. There was a family along with me in that coach bearing all the seat no's except mine.

I have doubt that the family along with me in the coach has mistakenly taken my bag

Kindly help me in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarthaksanghai
from Aizawl, Mizoram
Report
Copy

train departed from destination due to wrong information

Sir, we have journey ticket from muzaffarpur to kolkata on 24/08/2017 from train no.15052.in railway app train timing show 19.07 runnig late but unfourtanetly train depart from destination right time.. We have faces many problems for this information.in supporting i attached image of time show by railway.
Pnr no:
[protected],
[protected],
[protected],
[protected]

Kindly take an action on...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chaturbhujagrawal
from Delhi, Delhi
Report
Copy

payment not received

Irctc refund claim

Tdr details

Transaction details

Pnr no. Total refund to be made
[protected] : 770/-
[protected] : 905/-
[protected] : 1450/-
[protected] : 1330/- (50% payment recieved for this pnr)

Date of journey: 02/02/2017
Train no: 12409
Train name: gondwana express
From station: gondia
Reason for tdr file: train...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy