Indian Railways Complaints & Reviews

I used to travel in dhanbad express 13352 train. Several times i have noticed sleeper coaches are dirty, uncleanness as much as drainage. Even berths will be dirty, damaged and full of dust especially side upper berth. Berths are filled with musiquotes even in running train. People are suffering alot with the mentioned. Please take immediate actions to correct this.

On 15th August, 2017, i am waiting in Cuttack station ...Why Barbil Puri schedule time 5.45pm that comes Cuttack @8.10pm why delay???
Goods train are passing in front of me..we are passenger totally ignored. Who will see this..
I am suffering huge upset both mentally & stress from family due to delay, after all i am a tourist & rest of the time out of drain.
Stop this type of harassment. Railway authority plz check the actual behind It.

Thinking you

Sir iam booking two ticket on date25/05/17and29/05/17through my credit card and I cansel29/05/17. Pnr no is [protected]. And. [protected]. But after two month we are not receive refund. Amount so I'm request to you to refund my amount as much as possible. Thanks. Rajkishore kathua. Mob no [protected]sir I meet researvatin suparvisear meny times but no response so please solve my problems

Dear Sir

I booked my train journey by Chhattisgarh Express on 7/5/17 for journey from Faridabad to Amritsar with PNR no. as [protected] and DOJ as 7/7/17 in coach S-1 of train no. 18237. This train was notified as cancelled through railway website

http;//ncr.indianrailways.gov.in /print_section

and in national newspapers also The reason cited was that some interlocking work is going on in faridabad station area When we consulted railway officials about refund they said that since the train has been cancelled by railway the refund amount in this case will be automatically transferred to my account which has not been done so far even after a lapse of one month

The website of cancelled trains - http;//ncr.indianrailways.gov.in/print_section ( Ref sr no, 23

Now after a long and very tiring wait I have been compelled to bring it to your kind notice why the refund of my money has not been made to me so far and why I have been made to suffer so much for no fault of mine .
So I request you to please take immediate action in this regard and make refund payment to me

Thanking you Date 15/08/17

Yours faithfully
NARINDER SINGH
Mob no. [protected]
E mail - [protected]@yahoo.in

Hello.

I was travelling to Jodhpur on 1st June 2017, however due to heavy rains and rail track issues the train was abruptly cancelled on Mahesan Railway station.

Please review details below:
Transaction ID: [protected]
Train No./Name: 12480/SURYANAGARI EXP
PNR No [protected]
Date of Journey: 01-Jul-2017
Class: THIRD AC (3A)
Ticket Amount:2500.0
Ticket Type:E-ticket
Reason For TDR: Train Terminated Short Of Destination.
TDR Filing Date: 02-Jul-2017 13:11:09 HRS
TDR Status CR Registered
Cancellation ID: [protected]
TDR Zone: NORTH WESTERN RAILWAY (NW)
Registration No:[protected]
As conveyed to us by your representatives that we will get full refund however inspite of filing TDR on 2nd June, we haven’t received the refund or heard from you guys

Please confirm when we will get refund for this ticket.

Regards,
Sher Singh

Sir,
I wish to inform you that insufficient bedding is carried in garib rath. Therefore it is upto the attendent whom to provide bedding and whom not to. Some passengers therefore are left without bedding. It is therefore requested that sufficient bedding be carried in garib rath trains and everyone gets the same on payment be ensured. My pnr no.[protected]. Traveled by nagpur pune garib rath on 11/8/17 g 12 coach

Thank you

Dear IR, I have noticed that after GST implementation, break journey and circular journey are discontinued. Neither government nor railway advertise this thing, why. It is stated that due to gst technical reason it is discontinued. I as a common man strongly condemn​ this move. How can raise this issue to prime minister. At least citizen has right to know what bad effect are of gst. Tks. Rajeev Singhvi

Dear sir/mam
I cancelled my rail journey ticket on feb.24, 2017 which was issued against
swipe machine during demonetization.
it is assured by clerk that the refund will come directly to your account.
i did many request mail to concern rail authorities but couldn't get my refund back till today.
i am worried about my refund money rs. 1780/-
details--
ticket booking date-31.01.2017
cancellation date-- 24/02/2017
PNR NO.[protected]
train no-18206 Nautanwa Express.
booking station- raigarh
journey station- pratapgarh to bilaspur

Sir,

I have booked a Railway Signalling item"NDT Fuse" from railway parcel booking office at Patna. The material has booked from Patna to Mathura Jn having RR No. [protected] on 16-Feb-17. The material is packed in 03 boxes at Patna office but at Mathura Jn I have received only 02 boxes of material. The parcel officer said that only 02 boxes has been unloaded at Mathura Jn and no further information of 01 box is available on website as well as at parcel office. I have tried to search at Mathura Jn but did not find the box. I have tried to file a complain on the number provided on Parcel India website but they have told me to put a complain in Mathura. I have further tried to complain at Mathura but they are telling to put a complain at Patna Parcel office. After so many effort I'm unable to locate the exact position of the material. For your information I'm attaching the RR copy along with the current status of material on website. So I request you to kindly look into this matter and do the needful so that the material can be retrieved.

I am working as a sub inspector of government railway police in telangana state ❨ mancherial, railway police station❩. I have registered a case against a person under section of ndps act and seized 4kgs of ganja on 2nd august 2017.in this act seizure panchanama should get conducted in presence of a gazetted officer. On that day local gazetted officers were not available at mancherial area. So i opted rly doctor of bellampally named m. Naveen. I have contacted him on phone, he accepted to do panchanama and advised me to send a requisition letter by hand. I have sent a letter by two constables on bike to bellampally which is about 22kms far. But he rejected the letter and used unusual language and replied that he is not willing to do panchanama and challenged me to take any kind of action which will fetch him nothing. I requested him for much time to be a part of controlling drug activities but he did not consider my words. With disappointment my constables returned to police station.

Then i have sent a requisition letter to ramagundam rly doctor named deepa, but we faced the same problem. Both doctors didn't even touch my requisition letter, the whole day of my service on a case has been ruined where i have faced troublesome to answer my seniors. And these kind of irresponsive replies are repeatedly happening with the doctors.
These doctors area comes under my rly police station jurisdiction that's why i opted them.
Sir, we all are working together for our country, we have to bound to law. Without the support of other departments we can't prevent illegal drugs transportation.
Sir, please take necessary action on the above two doctors who are not responsive towards govt. Duties.
Thanking you.

I was travelling in train number 24369 triveni express on 11.08.2017 from shaktinagar to bareilly with pnr number [protected] in ac-2 tier coach and went on my birth number 18 and kept my travel bag under birth number 13 when the train left chopan station. Birth numbers 13 and 15 were vacant up to mirzapur or vindhyachal station and one family occupied the births at mirzapur or vindhyachal station. When i reached my destination rampur and unlocked my travel bag, i found a big cut inside my travel bag and found the sweet box which i had purchased from shaktinagar since i had gone to rampur fixing my daughter's marriage. I also did not find my money amounting rs. 9700/- (19 x 500 + 2 x 100 notes inr). I had seen the coach attendant several times during the night. The theft has occurred between chopan and mirzapur and i suspect that the coach attendant may be involved in the incident.

Sir, my name is siva, I BOOKED 4 TICKET OF 3AC BY TRAIN 12727 BY PAYING RS 2360 through credit card FOR 3 AUG 2017 BY PNR NO [protected] FROM visakhapatnam to secunderabad.due to some problems i went to visakhapatnam station for cancellation of two tickets. but in counter they said that due to GST some swiping machines was introduced so cancellation cannot be done here. so they said that ticket was made through CV in secunderabad so it will be cancelled in secunderabad. then i asked how can be it done after complition of travelling, then they said that we will give it i eturn on back of the ticket with stamp by showing it will be done. now secunderabad railway nilayam persons are telling that after travelling it cannot be done, they said tht vizag station persons are bluffed me. now i'm puzzled. how can railway persons can do this type of bluffing to passengers pls consider my complaint and help me.

Dear sir,

This is very painful & unethical from railways side, kindly note
1. Theft of my wife purse from running train, train no-59802,, we was travelling from jaipur to kotal, valuables of nearly 500 rs. And some very imp. Documents like pan card/voters id card got lost along with my mobile phone. Mob. No. Is [protected], i call on this no. Firstly continue ringing but after some time. That no. Call switch off or no reachable
Kindly help me

Regards
Amit mishra
[protected]

Dear Sir
I booked train journey by Chhattisgarh Express on 7/5/17 for journey from Amritsar to Ballabgarh(BVH) with PNR no. as [protected] and DOJ as 13/7/17 in coach B-1 of train no.18238. This train was notified as cancelled through railway website

http://ncr.indianrailways.gov.in/print_section.jsp?lang=0&id=0, 4, 268&dcd=1612&ofid=0

and in national newspapers also . The reason cited was that some interlocking work is going on in faridabad station area When we consulted rly officials about refund they said the refund amount in this case will be automatically transferred to my account which has not taken place so far even after a lapse of twentyfive days
After a long and very tiring wait I have been compelled to bring it to your kind notice why the refund of my money has not been made to me and I have been made to suffer for no fault of mine . I am enclosing a copy of list of cancelled trains as displayed on the railway website
So I request you to please take immediate action in this regard and make payment to me due to the negligence of a few people.

Thanking you Date 12/08/17
Yours faithfully
NARINDER SINGH
Email - [protected]@yahoo.in

I booked ticket in18567 from rajamandry to chengannor on 9/8/2017 for 7/12/2017.
But account debited ticket not issued. Then i again booked the tkt. I made a request to irctcto refund the amt. Of rs 891/80 debited. No response.
Again booked tkt from chengannor to rajamandry on 12/8/2017 for 10/12/2017. This time also account debited but tkt not issued. I made a complaint, no response

Pl look into the matter

Early morning train from Una to New Delhi
The Ticket counter told the people that we have no ticket the ticket will be available in the train...but no he lies a great lie once passengers are on board ...The Ticket check and what ever the man called how checks the ticked ask for the ticlet and passengers were like the counter did'nt give one but the Ticket checker said that you have to pay the fine and the fine of the seat for one person in Rs900 ..so indain railways are not that good even the platforms are like #### ...

Reference train no:16338, coach a1, travel date 10th august 17,
We boarded the train on 10th august 17 from udupi and was horrified to find the condition of the toilets so dirty and imagine we had to travel in the train for the next 33 hrs unable to use the toilets and the fare which we had paid is 3030 per head totally 6060rs. Instead of travelling in such a pathetic condition we could alighted a flight and travelled comfortably. Swach abhyan everything seems to be only in paper and words but the condition of the railcoaches, bedrolls and the toilets are the worst unbeatable, please see to that the railways take up the matter seriously.

There are so many peoples in Ranthambore express 12465 traveling without ticket. No TT is coming no policeman is here. So much congestion is here. Reserved ticket persons have to fight for their seats from them. Please sought out this problem immediately. It's a very bad experience. Irctc have to look for this purpose. No room for legs. It's very very irritating to travel with Irctc like this. Nobody can go to washroom in this type of train. Very shameful for you

Hi,
In hafeezpet railway station (telangana) the parking guys are charging heavy amount. Today I parked my two wheeler from 1.20 PM to 4.20 and parking guy has asked for 40 Rs/- where as in parking receipt 8 Rs for 2 hrs, so total I should not have paid more than 16 /-.

I request you to take appropriate action against those who are involved in these forceful day light looting.

I am attaching receipt copy which I got from parking guys.

Thanks
Aroop Mahapatro

Dear sir/Mam,

Mera Naam Aditya kulshreshth hai me bhopal se belong Karta hu, me recently Agra Aya hu job ke lye .

Agra aate waqt Mene bhopal junction se 7th August 2017 ko apna luggage book karwaya jiska PRR no hai ([protected]), Train No. 14623 Jo ki muje 8th August 2017 ko Agra cant station per Milan tha ye Mene apne reservation ticket pe book karwaya tha .

Per ye Abhi take muje nhi Mila hai aaj 4th day hai Mene Agra cantt station pe courrier office pe bhi baat ki per wo muje taal Dete hai khete hai Kal ana Kal ana .

I have do private job in BPO (Intelenet solution Pvt lmt) humble request to you kindly look into this matter and resolve as soon as possible.

For your reference attached snap of Builty, Ticket & along with Msg snap of luggage load.

My contact number:-[protected], [protected]

Permanent Address:-c-13, MIg, ayodhya Nagar bhopal.

Current Address:-545, Sector 12 "c" awas Vikas colony, sikandra Agra (Up).