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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 254

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V
vikash883
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train stopped beyond the platform range

Address:Begusarai, Bihar

sir
my family -my mother age 55 , father 58 and my wife with new born kids 2 month were at begusarai station to catch the train 12505 north east express to reach tundla agains PNR NO [protected] .
we have 2 tier AC ticket and as per standard rule ac coach stopped at opposite to rest room of AC passengers. we were at rest room and come to the plateform as we listen the announcement.we did not find any indication of coach location...
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panmba22
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reservation

Address:North Delhi, Delhi

I asked one Ticket Booking Officer name Bhola working at new delhi paharganj railway station his contact number is (+91-[protected]) to book my Ticket for Gorakhpur. He said the charges of Sleeper Ticket for 1 person is Rs.-1000/-. He is charging (Rs 700 to 1500) extra apart from the ticket charges.Please take some strict action against these officers.



Name - Pankaj Kumar Verma
Mobile- +91-[protected]br...
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P
Pradip Kumar Patra
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of mobile charging point

Address:Odisha

Sir,
We travelled to Haridwar on 17.07.11 and from Haridwar on 25.07.11 by Utkal Express (18477 & 18478) respectively. There was no mobile charging points in any of the sleeper class coaches out of ten, of both the trains. Perhaps, now a days mobile has become a necessity for the persons below poverty line also. Hence, this is quite unfortunate,painful abd shamefull. We therefore, request you to initiate immediate steps with Railway...
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H
hasnainnp
from Mumbai, Maharashtra
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bad service

we (18 persons) travelled from ratlam to mumbai central on 23/07/2011 by train no 12956 jaipur mumbai central superfast express in coach B1 to B5. the bed lenin given to us as well as other passengers was soiled and was being reused. my blanket smelled o[censored]rine and was also wet which clearly indicates that it was not clean.some blankets were torn.the bed sheets were soiled, not ironed,shabbly folded which indicates that they were used on...
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S
Satyabrata B
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Running of Local Train

Address:Nadia, West Bengal

The Sr. Divisional Operating Manager
Howrah Division
Easern Railway

1) Every local train in Bandel Katwa section, specially 37916 Down Katwa-Howrah Local and 37925 Up Howrah-Katwa Local is running 25-30 minutes late every day.
2) Unnecessary delayed in Samudragarh and Guptipara station with out any crossing.
3) The train having no 37753 Up Bandel-Katwa local (Bandel Departure 19:45) is not given...
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Venkatasubramanian .Balasubramanian
from Chennai, Tamil Nadu
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No porter to carry the luggage

Address:Coimbatore, Tamil Nadu

I reached Coimbatore with my wife from Bangalore at 12:15 midnight.
Absolutely there is not a single porter to carry my lugguage.
I took the items of my lugguage one by one from the platform
keeping my wife at the platform to keep a watch on the items while
I shifted my lugguage one after the other from the platform to
the cab in waiting at the car parking lot.
If the Station master can not take care...
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A
asharan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FIR for theft in Train Number 12577

Address:Mirzapur, Uttar Pradesh

Dear Sir,
SUB: FIR for theft on train no 12577

This is to bring to your kind attention about theft on board Train No 12577 Train name - Darbhanga Bangalore (Bagmati) express on journey dated July 12, 2011. I along with two co- passengers Pratibha Sharan and Manju Sharan were travelling from Samastipur Junction to Bangalore Cantonment, having boarded the train no12577 on July 12, 2011. During the journey, near station...
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M
manas53
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CCM/Refund, South Eastern Railways, Kolkata Complaints - non receipt of refund even after lapse of 7 months

Address:Karnataka

CCM/Refund, South Estern Railways, Kolkata Complaints - non receipt of refund even after lapse of 7 months



Hi,

I have filed a TDR on 28th Dec 2010 and til date I have not got any refund.
Also on top of that I got a CCM regrate saying.
I called a lot of people and everybody forwarded me to other.
I am frustrated and I don't know how this system work.

Please...
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B
bhawnayadav1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TICKET COLLECTORS FAULT

Address:Patiala, Punjab

MY MOTHER HAD TO COME TO PATIALA FROM PURANI DILLI RAILWAY STATION. FOR THIS SHE WAS ALREADY HAVING HER TICKET RESERVERD FROM DLI TO PTA IN 14731 DLI BTI EXPRESS TRAIN. COOLIE MADE HER SIT IN THE WRONG TRAIN HAVING THE SAME NAME INTERCITY EXPRESS. SHE REACHED ABOHAR.TICKET COLLECTOR ALSO CHECKED HER TICKET AND SIGNED IT. IS INDIAN RAILWAYS HIRING ILLITERATE TICKET COLLECTORS? ARE THEY BLIND THAT THEY COULD EVEN CHECK THE TICKETS OF THE PASSENGERS...
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Address:Karnataka

Hi

I am here to voice out a 4 seperate incidents at the parking premises of bangalore city and yeshwantpur railway stations.

Scene I: Bangalore Railway Station:

I had hired a tempo traveller (tt) to drop a few of my relatives to the bangalore railway station on 8th july. We had to make 2 trips to the railway station because of the number of relatives. We were charged rs. 100 per drop as parking...
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A
accur19
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snatching of bag

Dear sir,

I was travelling with my cousin brother, cousin brothers"s wife and my bua ( my father's sister) by train no. 11077 , coach no. S9, berth 17,18,19,30 . from Pune to Delhi.on 30/06/2011. As soon as the train started at Railway Station Burhan Pur around 3.00AM someone has snatched the purse through the window of the coach and ran away. We were panic and tried to search for the Railway police and TT but...
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V
Vinaya Parasnaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train very late

Address:Mumbai City, Maharashtra

Please note the following complaints :

1) 8.34 am borivali train leaving from Dadar comes before time & hence leads to missing of the train
2) Another 8.53 am borivali train leaving from Dadar halts at various places like before Andheri station, after Mahim station & hence the crowd is terrific.
3) There is no other Borivali local after the 8.53 till another 20 minutes & hence this leads to a huge...
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K
komal.arora
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Bed bugs in first class

Address:Delhi

Hi

I travelled by 14034 - Jammu Mail, in first class on 3rd July 2011. I was so excited to be travelling by first class since this was my first time. This was an overnight journey and lo! I got bitten by bed bugs all over. We managed to kill three of them but god knows how many more were there. This is ridiculous. I think this will also be the last time I would travel by first class

Regards
Komal...
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I
indiazz
from Mumbai, Maharashtra
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no refund for E-Ticket WL passenger through TDR process

Address:Mumbai City, Maharashtra

Railways has many ways to cheat people. It is because most of the people are culprits from top to bottom only moneys works. Normal people are fools and no one dares to raise voice against these fraudster.

I have booked 4 E ticket between Mumbai Central to Ahmedabad on 20th APRIL 2011 with PNR No [protected] for AC Chair Car in Shatabdi Express where my booking status was CKWL 31,32,33,34 where only passenger 1 was confirmed...
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S
soul
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allow bagger / hijra in local train

Address:Mumbai Suburban, Maharashtra

we are looking alot of time in local train - beggar and hinjra (guy or what), they confuse to people thoses are travelling in train, but nobody can't stop to these personalities in running train . begaing , abuse words, throw negitive feeling on people those are not support . everyday they pickup huge collection from local train. no tax on that amount . may be they given some money to govt"s person as like hafta.
dhanu...
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S
Sunil Aditi Sharma
from Mumbai, Maharashtra
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Misbehaviour of attendant

Address:Kota, Rajasthan

I was travelling with my family from Mathura to Kota in Paschim Express (12926) in 2nd AC. The train was 70minutes late and my wife was suffering from fever. I asked the train attendant (A.K.Dubey) to provide us the bed-sheet, but he said that you have to travel only upto Kota, therefore you would not be given bed sheet and blanket. I asked the conductor to provide the complaint register, but I was not provided. Moreover, the attendant startred...
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M
m. k. bhardwaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regular delay of train

Address:Rohtak, Haryana

Resp. Sir,

This complaint is not against any person but against the delay of train. Actually I travel to my home (Gohana) to Rohtak (My Work place) everyday by 50046 Passanger. The scheduled time of the above train to reach at Gohana is 7:55 am while the arival time of said train is 8:25 to 8:45 daily and it should reach its destination Rohtak near 9:30 to 9:45 daily. Due to this timing we feel very inconvinience to reach...
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N
naresh kumar30
from Patna, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRS SCAM

Address:Darbhanga, Bihar

KAMTAUL railway station is in SAMASTIPUR DIVISION of EC RAILWAY .this station provide only one hour prs facility to passenger between 3 pm to 4 pm daily except sunday.So paseenger could not get takal reservation ticket but from this station daily almost 40 to 50 tatkal reservation ticket issue to broker (DALAL).This can be easily verified with hard copy of PRS REPORT .Fortunately when i reached this station on[protected]sunday) I saw a major...
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pradeep vinayak
from Ambikapur, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF PARCEL / VEHICLE

Address:Bilaspur, Chhattisgarh

Dear sir,
MY COMPLAINT LODGED ON YOUR FORUM ON 18TH JUNE 2011

I have booked my hero honda pleasure scooter/ Motorcycle registration no DL 85 an 6029 on 9th june by utkal kalinga express 18478 vide railway receipt number a- 0252790 amount paid rs 1088=00.Booking station - nizamudin booking destination - bilaspur
booked by wmt. Clerk- daulat.

I was suggested to travel in the same train as mandatory...
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SUJITH35
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO TTR IN JANASADABDI

Address:Kerala

Sir
I it is too difficult to travel in reserved coaches of Janasadabdi Express .There is no TTR to examine the coaches.People having local ticket reluctant to give reserved seats for the incumbent.This grievence is mostly seen in Kozhicode -Trivandrum Janasadabdi Express.So Please provide TTRS in resrved coaches.If they are wiiling to impose fine strictly,the above hurdles can be easly sweep out.
Faithfully
SUJITH...
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