Indian Railways Complaints & Reviews

Train is waiting at kharda station for more than 1 hour. Should have reached Bhopal junction at around 7.30 it it delayed by more than 3 hour and still it's waiting at station. Train no. 12779 goa Express. And there is no water in toilets.

My train is late from 40hrs its supposed to arrive on 13th feb 9.00am but still the train is on raipur station train number is 00113 train departure time was 11th feb 10.27 pm.
My parcel was their in train and because of train is late production house is bearing loss of 5-7 lakhs rupees of one day.
Parcel is shooting material and very important for the shoot .

Hi Indian railways,
Train no. 16595 panchaganga express is producing heavy screeching wheel sound when travelling to karwar from bangalore. Even when the train is not going through the curves. I am concerned about the safety of people has it passes through remote areas in Western ghats, ​please can you address what is the issue.

Date of travel : 12 Feb 2022
Train no. 16595
Pnr : [protected]

I have ticket from bpa to ongole o[censored]ts ticket of 350 but the tt said the that ticket is not vaild and fined of amount of 1200 for sleeper ticket

I parked my bike at Surat railway station pay and park area for 24 hours and I pay 30 Rs
As per Fare chart shown to me.

Due to my train late I come late while returning from Mumbai and instead of 24 hours total time was 25 hours exactly
And parking staff charged another 40 rs. Extra for 1 hours time instead of 10 rs. and his behaviour was unacceptable..

I behave with me like I am terrerist and I park bike without Charges
All Passengers suffering same issue but they don't listen to anyone and behave like anything

Charging point not working in Train number 22159, Bogie A1, Seat no 25, Passenger name Subhashchandra Nair, Toilet Flush is not working, God knows what kind service does Indian Railway is providing, really upset with the Service, BJP Government is saying they are doing the best work in Railways till date, but it's all false statement. Biggest Set back is that there is no good class train for Tamilnadu from Mumbai
My phone number [protected]

On 03-dec-22, train 18520 was late by more than 5 hours. We have not travelled. But our tdr is rejected (PNR [protected], TDR [protected]). This may happened due to tick marked by on due tte. Worst and corrupted people. How can they digest, my hard earned money.

This is regarding the trains from Yeshwantpur to Hubli in SWRly
1.These trains speed beyond the limit as a result residences in ISRO/DRDO/
and IT in Jalahalli -watch factory proximity are disturbed in the early morning and late night by the tremendous noise of the diesel engines
2.Unnecessary honking while the signal is not clear and prolonged high
frequency hoots while starting after the signal is clear. This creates a big
nuisance to the residents
Suggestions
1.The speed of trains within the city limits have to be reduced and monitored by fixing a Tachometer which will record the speed and the driver to be held accountable.This has to be implemented for the safety of the trains
and also the public
2.These Zones have to be designated as silent zones and no honking should be permitted permitted
3. In general the horns which emit high intensity sound to be replaced with latest ones which are of lesser sound and the durations to be limited
in time. Further no honking should be permitted if the signal is not clear and they have to wait and while starting the honking should be of low intensity
with reduced durattion

Hi,
I booked my motovehicle from New Delhi Railway Station (NDLS) which needs to be dispatched at Gorakhpur station (GKP). I do have the ticket of my journey (03-Feb-2022). I already asked from the Customer Representative of Railway when I called on 139 as they directed that I have to be at Parcel Department before 3-4 hrs of train departure which is at to be 20:40. I reached there at 3:30 and did all the formalities but the people there told me that my bike can't be boarded today[protected] and will board tomorrow[protected] but this has not been done.
Again, when I made numerous calls to Parcel Department, they boarded my vehicle on 06-02-22 on Train no. 12524, the train reached Gorakhpur station but my vehicle didn't deboard at Gorakhpur station.
I again tried to file complaint by calling 139 but no one accepted my complaint and closed it immediately. Now, I don't know where to go, who to approach. I am really getting troubled by the terrible service. Please help.

Details for Point of Contact:
Name : Toheed
Contact Number : +91 [protected]
PRR No. : [protected]
Train number : 12524
Date of Boarding :[protected]

Please resolve it ASAP.

Thank you.

I would like to complaint about missing motorcycle during parcel from Gorakhpur JN to Varanasi JN.

Motorcycle had to received on 30.01.2022 at Varanasi JN.But till yet not received.
PNR no for your reference-[protected].

Silchar Guwahati Express 15615 and Guwahati Silchar Special 15616 both this Train run very slow like a bullock cart, feel very bored and get irritate, even we can't reach our destination on time. Indian Railways should need to improve it faster for passengers.
Yesterday i missed to caught connecting train from Lumding, 3 passengers ticket money of SLEEPER CLASS gone wasted.
😡😡😡😡😡😡😡

Silchar Guwahati Express 15615 and Guwahati Silchar Special 15616 both this Train run very slow like a bullock cart, feel very bored and get irritate, even we can't reach our destination on time, Indian Railways should immediate need to improve it faster for passengers.

My mom dad was traveling from banglore to Ahmedabad in gandhidham express 16506 ...i had to catch another train from Ahmedabad everything was booked ... gandhidham express had to reach Ahmedabad at morning 6 but train was deleyed by more than four hours ...i couldnt reach to another train ...and their was no other train til late night that day to my place ...so my old parent with age 60 and 57 had to wait whole day on Ahmedabad platform and I had train at 9.15 in night ...so I had. Booked tatkal ticket for them ...when I asked railways about my refund they are saying they are not responsible for this and didn't returned Me anything..insted i had to pay extra for my tatakal ticket...now who is responsible for whole day suffering of my parents and I had to pay 2 times who is responsible for my loss ...?? I need i complaint about this to railway they r saying work is going on that route ...if they now train will delay thay should inform passenger about this so they can make future arrangements ...so who is responsible for all this ...who wil bear .my loss i want my refundayeh

I am travelling on train no 12688 ( CDG MDU sf express) on coach S6 . None of ports for charging are working. Every one in our coach is facing difficulty in charging our phones.
Indian Railways should look into this matter as soon as possible, since these are some basic facilities provided by Indian Railways.

My train suhaildev sf express (train no. 22434) was scheduled to reach prayagraj junction at 4:00 AM. The train is delayed by 4 hours. This has caused immense loss to me. I got late for an important event.

Hello Sir/Mam,

I am travelling in 2AC coach in yashvantpur -bikaner express(16587). There are lot of cockroches everywhere. This 2nd AC compartments are really very unhygienic. It's worst than sleeper class. I am feeling like I wasted my hard earn money.
I am traveling with my 4.5 months old baby and it's really feeling very dirty by looking at those cockroches...
Please look into this matter as soon as possible.

Thanks and Regards,
Indra Choudhari

I have recharge R wallet twice 1st 22 nov 2021
And 2nd 26 Jan 2022 user id: [protected]
Still not reflected in my r wallet it's showing recharge initiated pls do something
Thanks

I booked a ticket from Ernakulam Junction to Kozhikode today, the 28th of January 2022. My PNR number is [protected]. The train, ERS Pune Express (22149) was supposed to start at 5.15am in the morning. However due to the derailment of a goods train the previous night, the tracks (except one as reported in Manorama.com) were blocked. I arrived at the station at 4.30 am, only to learn that the train would start only by 8.15 am.
It is very surprising that the railways did not bother to inform the passengers about the delay though the mishap had occurred the night before. Furthermore, the train did not start even after 12 pm and all passengers were stranded at Ernakulam Junction. There was no update from the railways even then. Finally when the train started crawling, it again halted at Edapally station. When it again resumed the journey the train stopped at Kalamassery station and I have been stuck along with the other passengers here. It is 4 pm already, and I was supposed to reach my destination for an urgent meeting at 8.30 am. I want to ask the authorities as to who is going to compensate me for my loss for remaining absent from the meeting? I stand to lose at least 25, 000₹ from this delay. Besides, the return ticket that I booked for tomorrow is also going to be of no use now. But the most important point is, that you have kept a carriage full of passengers in an completely shut AC compartment without running the air conditioner. Have you ever been suffocated for hours? Presumably not, because then you would have bothered to at least run the AC on humanitarian grounds for the hundreds of passengers stuck because of your incapability to run the department properly. I want an immediate redressal of my complains and a compensation for the monetary loss. The treatment that you have meted out to the passengers is extremely dehumanizing and callous. While you charge the passengers very high for the tickets, you don't have the decency to provide them the minimum provisions for survival. I had to abandon my journey by 4.10 pm as i was still in edappally. Kindly take my case seriously and do the needful.

With due respect and humble submission, I want to make this request regarding the noise pollution made by unnecessary honking and alarm near the residential areas of Hadpsar Pune. I felt the problem before and now a days I'm feeling it daily, that yes, this is really a big problem for whole day long. My living place is near to the Manjari budruk station near to Hadpsar pune. I feel that while the crossing gate use to get closed they put on the alarm beside the RED signal to stop crossing. I mean to say that in this Pune city, we cross many signals during the day's journey to every destination, but we all have been following the signals in very proper manner. So, why is this unnecessary alarm. Again, i found that the train use to honk in front of the signal many times and each time they pass by, even though the crossing gate is already closed. Sometimes I used to say my friends and make laughter saying that 'the train will honk three or four times near this signal, whenever they come to my place. They laugh and say that why don't I change my room and stay somewhere else. Even I know that, that is the best option. But why should I do that, if I haven't done any wrong? This is unnecessary sound that must be stopped to do. It's not like somebody jumps over the track or there is no driver in the engine to control the train. But do it whenever necessary, isn't it? I don't know when my complaint will be actually granted but you can really get us rid of these noise pollution in actual through discussion with superiors. So, with lots of hope I am leaving this complaint and wishing for real Indian(Central) Railway or wholly Indian development. With Regards, Thanking You.

Hello,
My family is traveling from jabalpur to Mumbai in Garibrath 12187,
They are in G12, PNR-[protected].
None of.the mobile charging points are working since they boarded the train, please resolve the issue.