Indian Railways Complaints & Reviews

TDR - KGP 024599 Date-26/8/07 Time--23.30 hrs
Journey Ticket/PNR No:[protected]
Train No:8477
Date of Journey - 26/8/07

Till today the refund has not been received inspite of all attempts.
Leave aside the agonies of going through the process, does some one in the Railways
care for this?
Will some responsible authority please tell why the Railways should not compensate for this?

Regards
Bibbhu Prasad Das

Dear Sir/Madam
I had purchased an e-Ticket PNR No.[protected], train No. 2444/ Bhubaneshwar Rajdhani
Date of Journery : 19.06.08
From KGP to BBS in 3A
The above train route was diverted from KGP to BBS due to heavy rain at Kharagpur. Subsequently I had sent mail to [protected]@IRCTC.CO.IN on 19.06.08 fro cancelation of above tkts & request for refund thru' email dt 20.06.08 due to the train did not touch my boarding station.

IRCTC, Delhi had sent a reminder letter dt 21.11.08 to the CCM/Eastern Zone/Bhubaneshwar with a copy to me where he had mentioned about my request thru email about my cancellation of the e-ticket and subsequently for the refund.

Since then i have not heard from CCM, East Coast Railway, Bhubaneshwar nor recd my refund. It ia already seven months lapsed. you are requested kindly look into the matter and guide me to whom I should contact thru' mail or phone? kindly confirm.

With Regards
UMA BANERJEE
MOB# [protected]

Sir,
I have observed that train travelling from puri to keonjhar has been neglected like anything.Since when the train has started its initial journey no cleanship has been done thereafter.The internal condition is in pathetic state.So many peoples are travelling in that train.Even passenger strengths have been increased.So my request to you that please look into the matter.Because it is giving very bad name to railways.There are certain other trains also which are originating from puri has been also neglected regarding cleanship concerned.

Thanking you.

Indian Railways — regarding reservation availability

Sir,
we are group of 8 Ayappa swamy devotees booked ticket to kottayam on 9th oct 2010 for 18 nov 2010, PNR: [protected] / [protected] and back for 21nov2010 , PNR: [protected]and [protected] we are early visitors and notice very less no. of swamies going during this particular date, but however we find our waiting list no. as W/L. 128 AND HAS DROPPED TO JUST W/L 65 IN PAST ONE MONTH. we seek transparency in this process of reservation, and request you to take up this issue and cross check the same

Indian Railways — Non availability of internet reservation (tickets)

Sir,
I tried to book an eticket on 6th, 7th, 8th. 9th and 10th Nov. 2010 continuously under 'tatkal quota' for my son from Akola to Daund. But the website 'irctc' was not at all available (service unavailable) from 8.00 to about 8.20 a.m. Thereafter, the website (irctc) was made available when all the seats/births were booked. It creats a doubt in the minds of public that there may be a conspiracy between booking agents and railway authorities. This needs an enquiry and suitable action to avoid harrassement and mental agony to the public. Thanks
With kind regards,
Prof.R.G.Deshmukh
Mob. [protected]

Indian Railways — Non availability of basic necessities

My Father is travelling from Bandra to Jaipur via Train No 2216 / DET Garibrath. His bogy no is G 12 and berth no is 0021 & 0022. It is a AC train but the attendant of the bogy is not providing him with blankets, bedsheets and pillows. He is telling that there are no bedheets or blankets available. My Father is an asthamatic patient and cold temperatures dont suit him. I request you to please look into the matter as these facilities are to be provided by the railways. If he faces any health problems because of non availability of these basic necessities, then the same should be reimbursed by the Railways.

Indian Railways — railways web unavailability

Dear Sir/Madam

Ticket booking service via ircrc.co.in always hangs when the Tatkal window opens @ 8 AM. The service remains the same for next 1-1.5 hours till all the tatkal tickets get exhausted.

This is really disappointed to understand that if IRCTC does not have good servers to support the customer base then WHY are they in business ???

Also, how can an agent book the same ticket while a webuser can't ??? What is the conpiracy here???

Please take action towards brokers/agents including railways employee frauds

boss,

u sd have hired a agent. he would have taken rs.300 & booked a tatkal ticket for u. i paid & got 3 confirmed tickets.

regards

I strongly agree...the Tatkal booking facility of IRCTC is a complete waste of time...the server goes down as soon as the booking opens and then starts functioning only after all tickets are gone and the waiting list starts...

The facility is so flawed that often we have reached the payment gateway page (after a lot of frantic trials), made the payment, but still did not get the ticket, as IRCTC did not accept the payment from the bank. The bank debits the money from our account and then returns it a few days later...what kind of a service is that??

If IRCTC cannot handle this online facility, they should scrap it, instead of making us take all the pains to go thru it and end up terribly disturbed on all the incovenience and travel rearranegements.

Respected Sir,
This is to bring to your notice that due to Non Availability of RPF on the New Delhi to Bhubneshwar is creating allot of problem these days " NEUTRAL GENDER" People Harris Us very Badly I Cried on Travelling into Orrisa Sampark Kranti On/02/12/2008. there was No T.T. Available nor RPF .
your requested to sea this doesnt happed again with others
thaking you
yours trully
Tarun Vohra

tamilnadu government and indian railways should take steps to construct new railway station at kallakurichi connecting ulundurpet and chinnasalem if this route is constructed as soon as possible then nearly 1 lakh people in and around kallakurichi will reach chennai and salem easily and this is the easy way to reach chennai and salem without reaching virudachalam and it is large way and tamilnadu government and indian railways will get lot of income through this project so please do not delay this project and this is not feeling of single person, this is the feeling of 1 lackhs people in kallakurichi municipality

Each train started from Ahmedabad Rly stn or passed by it, Coolie and other persons occupied general bogie seat and after taking money from passengers they gave the seats. These probems are horrible. Local police saw all these activities but didn't do anything.

I am going to Kanpur station on 17 aug 09.and purchased to one bottle of water for me vender is give me vivo the quality of packing is very bad I ask for other one but all bottle are very Ruff . I ask for some other brand like Bisleri, Aquafina, kinley, .he told IRCTC only allow to vivo or Railneer. I am request to IRCTC to allow all good Brand who is coming in superbrand cattagery for good customer service.

Yes It is true, Agreed

I agree wth the things which is happening in indian railway myself has an experience. I went to chennai central station to enquire about the availablity of reservation but the person in the enquiry counter was not ready to respond the queries. he was sitting like a lord and misbehaving to the passengers. This doesnt know that his salary is provided from passengers money. This kind of [censored]s should be exicuted.

Dear sir, This is regarding the matter of train no 4211/12 New delhi -Agra intercity express the purpose of the train to enabling to commute the peoples from Agra to delhi at daily to their jobs.This is only train of Agra -mathura passangers so train kept a limited staoppage when strated in 1993-94 but As time to time the indiscriment demand of the commuters b/w Agra-Delhi route passangers such as Hodal, palwal, Asawati Faridabad & Tuglakabad the train become stopped in all these but some of small stations also by resulting of both the way the train is fully crowded & unsafe by the some of misbeahaving illitrate peoples .

at present total stoppage of the train is 19, Mainly from palwal to New Delhi the train has regular 10 stoppage which does not justify that it's an Express train where as there are regular EMU trains are at regular interwal to them.Due to these Indiscrement regular stoppage the trains runs late nearly by 30-60 Minutes daily which is herassment to the daily commuters of long distances is reaching late to their place of work & get back their house also.

in other hand railways charged fair of a express train while it is running like a EMU train the diffrence of the fair is 20 Rs b/w the express & EMU trains 7 running time of the both train are same.
whether, railways declared it is a passanger train or justify the express catogary.

Our humble request to you, Please look this matter on priority basis or to give the stoppages of thr Andhra pradesh Express at Raja Ki Mandi.we have already registered the complain to the concern railway deptt also.

i and my friends were misbeaved at malout station, when we asked for complaint book ESM refused to provide it. lastly we could get the ticket after giving bribe .why they dont give student concession on tickets?appropriate action must be taken on these corrupt employees.

This is the matter of great regret on the part of Indian Railway that the local commuters between Kanpur Lucknow section are suffering more by the late local trains almost everyday and the rude behaviour of railway authorities. Few local Memu trains are being operated by the Indian Railway in the section. Thousands of daily commuters are travelling by these trains for their service and other work in the capital. But often the trains are operating late. For example the train no.4LKM, which is schedule to leave the Kanpur Central on 7.35 am everyday, this train is not punctual for the last three months. Several verbal and written complaints are being made but all in vain. Almost everyday this train is being detained at outers and being taken at the platforms late. Almost everyday the Goods trains are being run ahead to this train. As you might aware that one overhead bridge is being closed for the construction work from the last four months but the plateform for the 4LKM is changed at the eleventh hour, causes panic among passangers and further causes accidents almost every week. Furthermore the announcement is often not being done for the train.
On[protected] the announcement for the above train was not done. When we gone to enquire about the train, the railway authorities did not cooperate, even Mr. Bhola Kumar the officer at the complaint window told that the complaint book is not available at the station. This the matter of serious concern.
The concerned authorities are requested to look into the matter and instruct the officers responsible for the operation of 4LKM and the other local trains that the punctuality of these trains should be made on the priority basis to keep the lifeline normal in the section.

Dear Sir/Madame,
This is to do with the harassment of touts in Bhopal and Jammu station during my recent north india tour which I wanted to bring to notice during my recent north india trip. These touts hang outside the reservation shop premises and have long hands inside and freely enter and leave the counter. My train to Jammu was late by over 7 hours and I had to return to Bangalore via Delhi on the afternoon tatanagar express. I requested that the reservation supervisor cancel the ticket[because as per rules I am entitled for a full refund]. He dispatched me to the counters. This is lethargy and whilst the queue moved tortuously slowly, touts were having a field day in jammu resrvation counter. With many entering and leaving and clerks apparently busy privately booking bulk tickets for themselves or for their unknown constituencies furthered by touts. In Bhopal touts will swarm like bees and ask ticket to bombay[we are well aware of the booking scam for the up and bhopal bombay trains where tickets are pocketed in seconds by the clerk-tout nexus] or where and not leave you even if you try to evade them.
The other matter is the filthy condition of Jammu and Bhopal stations. Human excreta is clearly visible on the tracks, rats abound and the whole premises smells o[censored]rine. The less said the better of platforms apart from 1. It is impossible to wait for a train.

I AGREE WITH YOU. INDIAN RAILWAYS IS PLAYING WITH THE PASSENGERS. THEY DO NOT HIKE FARES BUT INDIRECTLY THEY CHARGED 50 PERCENT FORM PASSENGERS THOUGH TATKAL QUOTA. TATKAL QUOTA IS MORE THAN URGENTLY REEQUIRED PASSENGER PERCENTAGE. TATKAL IS MORE THAN 30 PERCENT ON SOME IMPORTANT TRAINS. FROM 1ST APRIL, 2008 RAILWAYS SECRECTLY ALLOWED (PEOPLE DONT KNOW ABOUT THIS) WAITING LIST TO THE TATKAL QUATA. IF YOU ARE GENERAL WAITING LIST NO. 1 YOUR TICKET WILL NOT BE CONFORMED BECAUSE THATKAL WAIT LIST PASSENGERS WAS GIVEN TOP PRIORITY ALLOTEMENT WHEN CANCELLATION IS MADE BY SOME ONE AND ALSO TATKAL QUOTA VACANCIES WILL NOT BE ALLOTED TO GENERAL QUOTA WAIT LISTED PASSENGERS. THIS IS THE REASON GENERAL WAIT LISTED PASSENGERS NOT ALLOTED A BERTH TILL TRAIN DEPARTURES. YOU CAN TRY FOR A BERTH IN THE TRAIN FOR VACANT BERTH THOSE WAS NOT FILLED AGAINST TATKAL QUATA.

This is organised way of blackmailing the tickets by the railways .Thw waiting period of 90days gives the railways crores of rupees without interest and the common man suffers unnecessarily for this longer period for booking provided.To plan the travel 90 days in advance is a rarity where as most of the people travel at short notice giving room to malpracices in the ticket buyin through touts/agents.I agree this period of 90 days is excessive and should be curtailed to 30 days.

Please REWISE Train timings of WR

The Departure timings of the following trains at VIRAR STATION (W.R)should be changed for the timely running of trains.


2935 BDTS - ST Intercity Express
245 BDTS - VAPI Passenger
123 BCT - BL (Valsad Fast Passenger)
9125 BCT - PBR (Saurashtra Express)
239 Ahendabad Passenger
9143 Lokshakti Express
9023 BCT - FZP (Ferozpur Janta Express)

2935 Intercity Express is always late to reach BOISAR Station(BOR) because it has to crawl behind VR - ST Shuttle leaving Virar(VR) at 0740Hrs. Intercity is Scheduled at 0758Hrs.
So the Intercity Express doesnt runs like Superfast train should run.

The worst case is with 9023 BCT - FZP (Ferozpur Janta Express). This train dont have a halt at VIRAR Station but just before this Train try to cross Virar, it is always stopped at Virar station. The reason is a MEMU leaves Virar station at 0835. Actually 9023 should be left before MEMU. Since the old timetable is used till now 9023 also crawls just Signal to signal behind MEMU.

This both cases are totally Hopeless. Such acts are spoiling IR's name.
Rest trains gives a halt of almost 10-15 minutes at Virar Station since it also uses the Old timetable.

So, i kindly request the concerned Officials to do the needfull.

dEAR SIR,
wE ARE cOMPLAINTS REGARDINGS GRP/RPF WORKING IN TRAINS .
SO KNOW YOU SUGGES TO ME WE ARE COMPLAINTS IN THIS TYPE OF COMPLAINTS.

PLEASE INFORM ME AT OUR E-MAIL ADDRESS, IMMEDIATETLY..WE ARE REQUEST TO YOU, PLZ SUGGES.

THANKING YOU.

REGRDS ASHOK

my name kaleem khan im livin in umbergaon a very famous place situated in maharashtra gujarat border. im living here from the last 25 years i have seen that with railway from the last 25 years nothingt has been changed for umbergaon. there is no good platform, no lights, no water, no toilet, no platform shed and no big trains have a stop. So big GIDC industrial estate we have in umbergaon.

HYDERABAD TO INDORE, THERE IS NO TRAINS AVAILABLE. BOTH ARE FINANCIAL CITIES IN THEIR STATES. SO PLEASE ARRANGE NEW TRAIN FOR WELL CONNECTED CITIES.

Really you are great. We also want to argue with the Railway Services about this reason. As you said, they are just providing Tatkal service only for getting more profits .

I fully agree with your comments ! Even if you go for booking of your goods, you have to either pay bribe to booking clurk, or deal with the Agents, who makes your life miserable.

All the wicked staff of Indian railway,

Mein atleast 4(char) baar Indian railway ka ek staff "BHARADWAJ" ke liye complain kiya. woh kutta "UDAIPUR to

BURHANPUR" ka train mein First class COmpartment mein Housekeeper hai. lekin tum log uske against action

nahin liya. BHARADWAJ maan dar chod hain haraami hai.

isiliye aaj raat ko mein "MAMTA BANERJEE" KO 12 LTR PESHAB SE BATH KARAYEGA AUR PHIR USKA

KALA-KALA GAAND MEIN 10 INCHES KA LAVDA DALEGA."

This is a proud for indian railway team

A big fraud/scam is going on in the railway ticket booking system. Tatkal ticket booking has become very complicated. So its almost impossible get a railway ticket either in a general quota or in tatkal quota. CBI wale so rahe hain...I don't know what the in railways doing?

I have complained against the food served in Bangalore Rajdani express on 12.2.2012 as well about the misbehaviour by one of the pantry car attendant to the TTE who asked me to complain in written. After I and my co-traveller wrote (2 seperate complaints), a senior TTE came and asked me to withdraw the complaint. When I did not do so, the attendant threatened me of dire consequences in front of everyone. am writing this here so that it is in record and also would like to know what action has been taken in the matter. I feel that there is no security for the passengers in a train like Rajdani even.

Instead of compulsory food along with each reserved ticket, I feel, Good food can be sold and people can purchase it if necessary. Stale, unhealthy food and non-supply of part of the food (especially sweets, CURD, tea/coffee etc.) can be avoided. The attendants drink and misbehave with the passengers and the managers are taking good rest and not performing their duties. NO BODY IS BOTHERED EVEN IF A MURDER TAKES PLACE IN THE RUNNING TRAIN.

REGARDING FOR STOPEG AND EXTENSEN

1. PLEASE PROVIDE A STOP TRAIN 12525 KOLKATA DIBRUGARH EXPRESS ON NAIHATI JN. 2. 12517 KOAA - GHY GARIB RATH EXTEND UPTO DIBRUGARH

Dear sir
I am in Jhelam Express 11077 now and people with unreserved tickets rushed into my compartment S10 I requested them to leave but they are showing arrogance and bad attitude. TTE haven't shown his face yet . Please help

Regards

Eager to so how this issue is solved, type from a heavy rush reserved compartment... Of 16526 kanyakumari.- bangalore exp

Dear sir, Please arrange one parking lange for two wheeler vehicle in Hassan railway station immideatly, becouse lot of vehivles are standing with out any security.Railway dept is one of the big asset to the nation. In this big association lot of peaple travelling by train through out day & night.Mr.Lalu prasad yadav you please give permission to open a new vehicle parking fecility in hassan Junction as soon as posible.

Thanking you
K.Naresh
daily traveller
Hassan.

sir/madam,

i am one of the thousands who travel by the chennai beach chinglepet suburban trains.

day in and day out people including ladies with bag, baggage and infants sit at the entrance to the coach.
this hinders the movement ot the passengers alighting and disembarking.
RPF personnel used to come only betwen beach and tambaram. from the pre election time this has become very rare.beyond tambaram upto chinglepet it is a case of might is right.
the driver/guard turn a deaf ear to the problem.
there are no personnel to turn to when the train is at the platform because the train will leave in no time.
my humble request to the honourable Mamataji to look into the matter.
it is better the authorities are awake and aware of the dangers of the problem than to be alarmed by consequences.
thanks in anticipation of some corrective action.
Revathi

sir,
i came from haridwar to jaipur on by 9266 on 26.07.2009 about 7.45 pm. at the exit gate the t c misbehave with me and my wife. in the namne of asking i d proof for e ticket. they started checking my luggage. on asking he told me his name as pokhar mal saini. he was not having his i d card not he was havinf any name plat at his coat. i shouted, then he run in tyo the railstation and forgat to take any ticket etc. pl see.

ca r k bansal.
e-127, amba bari.
jaipur-302023

There is tremendous rush during travelling from virar to mumbai city also in first class, we public pay first class fair but there is no any convinent facility to first class always travelling by standing & in rush condition. Why Western railway not done then more trains for public as per annousment by Railway Board.
And day by day tremedous public rush increased in railway local in virar local for that reason accidents are more & more during traveling in virar local. and for that Western railway is reponsible. Therefore i complaint & objection againts wertern railway to in covenient travely in Virar Local

i m daily travel in train for amritsar to patti.mostly public is doing work in amritsar but train is daily late. this reason public is move in travel to bus because train daily late mininmum 5hours. public phasing very problems. pls do for need full.

Sir, I was travling on 23 Oct 2009 with my two nephews and my elder brothers wife to Nasik in local compartment by Guahati Express starting from Lokmanya Tilak at 0745Hrs. at around 0748Hrs soon after train started from LTT few HIZDAS came in the local compartment and starting collecting money from pessangers by force. when they HIZDA) ask money from my family members we did not respond, on that one tall and black cloured, wearing red salwar suit, HIZDA gave a slap to my nephew, on this when i reacted that HIZDA started abusing very badly and gave threat to kill me, and also that HIZDA was trying to remove his/her clothes in front o[censored]s. I contacted emergency 100 at 0755Hrs. and ask for help, i got reply only OK and no police came, after few minutes those HIZDAS got down from train. I beleave those HIZDAS are from LTT areas and must be doing this crime almost in all train.
I am looking for some leagal action from Mumbai Railway Police angainst .

I want a fare list according to kilometers of first class in indian railway.
Please help me if possible.
Reply me as soon as possible.
Thank you
With Regards

THE IRCTC GIVES DIRTY LINEN FOR WASHING TO CONTRACTOR AND CONTRACTOR GIVES TO OTHER PERSON ON VERY LESS RATE LIKE ( 1.50, OR 2.00 ) LIKE A 3rd PERSON TAKES 1000 BEDSHEET FOR WASHING FROM CONTRACTOR HE WILL WASH MAXIMUM 200 BEDSHEET ONLY

FOR GOOD & BEST SERVIC CALL;[protected], [protected]
WE WILL GIVE YOU IDEA

THE IRCTC GIVES DIRTY LINEN FOR WASHING TO CONTRACTOR AND CONTRACTOR GIVES TO OTHER PERSON ON VERY LESS RATE LIKE ( 1.50, OR 2.00 ) LIKE A 3rd PERSON TAKES 1000 BEDSHEET FOR WASHING FROM CONTRACTOR HE WILL WASH MAXIMUM 200 BEDSHEET ONLY

FOR GOOD & BEST SERVIC CALL;[protected], [protected]
WE WILL GIVE YOU IDEA

any response from the railways?

Dear Sir/Madam,
I Would like to give attention through this mail that i have reservation from Gaya Junction to Howrah on 25th of Jan. in DOON EXPRESS and the ticket no is 17329195. Sir/Madam, actually i have to go Bally Station and Doon Express does not have stoppage there. so i put down myself on srirampore and took local train and reached to Bally station.And the ticket collector who are available said me that i am coming from HOWRAH and that is the reason why the are asking for Rs. 254. I requested him and said the actually things but they thread me that today is 26th january and they will make a special case against me and took Rs. 254. could you tell me please is it justified or is it a way to make paseenger harsh. plz do some action and if any thing required you are free to contact me.
Hoping to have a prompt action from your End.

Thanks & Regards,

Hemant Kumar

hello sir
my self alokmohan i am b.tech student.i have reservaion from ghaziabad to luckmow in lucknow mai.
i have i email ticket ..unforchunattly i forget my id card...i hve my college lib card my photo is not assign there.T T COME to me and chek my ticket .and bring my id.i told him sir i m sorry i have only htis id.
he was full drinked and told me"SAALE PASE NIKAL TERA YE TICKET NAHI HAI.USNE JRPF ko bula ker mughe neche hkech liya ...told me sir what i m do
plz call me at [protected]

Sir,
I would like to give you attention through this mail to your local train services to main line section of Sealdah. On 8th May 2009 at 03:20 am at morning I was going to my home Naihati from sealdah through UP Krishna Nagar local ( Dept time from Sealdah : 03:20 am ). At 03:00 am when I have reached station I got the car was standing on platfrom number 1, normally I took a seat beside window at compartment number 3. At 03:13 am some people came to that compartment and telling us, we will have to leave that compartment because, that compartment is alloted for newspaper carring.But no where in your train writen " Reserved for News Paper" like ( RMS ). After few minutes they were started using slangs when we refuges to relise the seats, not only that they started pushing pessenger from that compartment by hampering through News paper roll. They are telling loudly "we are paing to all big shots of Sealdah Station for that, no one can't stop them.

If it is going...now a days will come normal pessenger will leave their temperment and will started ...anything and you can't stop that.

So, my suggestion is please take care of this matter seriously, they can't take ride of our National Property. And will not to make us furious to resolve that matter in other way...by fighting.If we want we can do wht ever we feel to do with them but we don't to take any ilegal steps for that matter, otherwise that will became a bis issue.

Thanks & Regards,
Debasish Metia
Naihati
Monthly id No : 5U7A8B8072

Eastern Railway — NON FUNCTIONING OF A.C MACHINE IN A.C COACH, TRAIN NO. 2340 FROM DHANBAD TO HOWRAH

Dear Sir,

ON 04/06/09 I WAS TRAVELING FROM ASANSOL TO HOWRAH BY TRAIN NO. 2340 ( DHANBAD - HOWRAH, COAL FIELD EXPRESS). MY TICKET PNR NO. [protected], A.C CHAIR COACH NO. C1 AND SEAT NO. 20. THE FUNCTIONING OF A.C MACHINE IN COACH NO; 1 WAS VERY POOR DUE TO MAL FUNCTIONING OF THE MACHINES. I AM A SENIOR CITIZEN AND FIND VERY DIFFICULT IN A SUFFOCATING ENVIRONMENT INSIDE THE COACH. I MADE COMPLAIN TO THE TICKET COLLECTOR AND MY COMPLAIN SERIAL NO.585760. SINCE A.C WAS NOT FUNCTIONING IN A.C COACH. THE CHARGES FOR A.C CHAIR TICKET i.e Rs.213/= SHOULD BE REFUNDED TO ME AFTER NECESSARY DEDUCTION FOR NON A.C COACH.

YOUR EARLY ACTION IS REQUESTED.

REGARDS,

A.K.SINHA
14C/7, ANUPAMA HOUSING COMPLEX,
V. I P ROAD,
NEAR HALDIRAM BUILDING,
P.O: AIRPORT
DIST : 24 PARGANAS (NORTH),
PIN: 700052
MOBILE NO. [protected]
LAND NO.[protected]

Sub: Name of three trains in the same rack --- justification

Please note that while travelling from Asansol to Dhanbad by Coalfield express on 20th June, 2009 I observed that on the name plate three train's name are written. Those are Santiniketan Express, Agnibina Express and Coalfield Express.
At the first instance it was very confusing and it made me hesitate to get into the train though after asking other passengers I got into the train.
The reason behind this new step is not clear because all the three trains are not superfast express, so they don't fall under same category and moreover the route and destination of all these trains are also not same.
My suggestion will be to revert back to the old sysytem "one train, one name" and if not then please give it wide publicity with justification.

Eastern Railway — delay in joining process

Sir, i hve completed a course of act apprentice 4rm jamalpur workshop, but railway is giving our posting in liluah c&w workshop, all my batchmates have joined since 5 months but till now i have not got the job.so kindly take some action against it.my mob. No. [protected]/[protected]/[protected].THNX.

Eastern Railway — No water in Godavari Express 2727

I traveled on 18th August by Godavari Express from Vishakapatnam to Hyderabad in B1 Coach berths 19 and 20 vide PNR [protected]. I am a senior citizen and there was no water in any of the W/Cs of the coach. This caused lot of inconvenience not only to me but to several passengers.
The spelling of Visakhapatnam is different on the ticket with that of the boards displayed on the station.
Can you investigate the reasons for not providing the comforts for which the charges are made.
P.S.R.SWAMI

Respected Sir,
I, Shri Pinaki Das residing at Bansberia, Hooghly . I am a daily passenger form Bandel Stn. to Bally Stn. able train No. 116 Bandel Howrah Local at 7:14 am or 208 Burdwan Howrah Local . But sorry to say that in 116 Bandel Howrah Local which reached Bandel Station at 7:14 am, there are some daily passengers are regularly booked the seats with news papers, bags, umbrellas etc. in that time others passenger if they are want to seat there, they are using rough language also hittin to others and rough attitude is creating others passengers problem day to day .
So I request you to take all the necessary steps about this matter, Please Sir do needfull.

R/Sir
I HAVE COMPLETED ACT APPRENTICES TRAINING FROM NORTH WESTEREN RAILWAY WORKSHOP JODHPUR ON [protected]@2009: BUT TILL NOW RAILWAY ADMINISTRATION DID NOT APPOINT ME AS A RAILWAY EMPLOYEE. TELL ME WHY?
THANKS.
YOURS FAITHFULLY.
Het ram vishnoi.

R/Sir
I HAVE COMPLETED ACT APPRENTICES TRAINING FROM NORTH WESTEREN RAILWAY WORKSHOP JODHPUR ON [protected]@2009: BUT TILL NOW RAILWAY ADMINISTRATION DID NOT APPOINT ME AS A RAILWAY EMPLOYEE. TELL ME WHY?
THANKS.
YOURS FAITHFULLY.
Het ram vishnoi.

I begging job

Hi This is ridiculous as the most profitable Govt. Organization doesn't have enough Local Train Time Table books for its commuters.Personally i demand immediate supply of time-tables @ Sheoraphuly Station (a Junction in HOWRAH-BURDWAN mainline local route)

Sir, i hve completed a course of act apprentice from Jodhpur workshop in 2005, but till now i have not got the job.so kindly take some action against it.my mob. No. [protected], [protected].THNX.

Eastern Railway — delay running of train no.3024dn.

Train no. 3024DN is daily running abnormal late , due to unautherised chain pulling and step-motherly treatment by KIUL jn.stationmaster.pl. arrange a special task force in the train and also instruct to the ASM, KIUL jn.that do'nt stop the train for a long time on the outer singnal.

SIR,
I, Mr. A MUKHERJEE RESIDING AT BANSBERIA, I AM A DAILY PASSENGER FROM BANSBERIA TO HOWRAH AND I USUALLY TRAVEL BY "K4 DOWN KATWA LOCAL" WHICH IS AT 7:30 AM (BANSBERIA). ON 14TH AUGUST 2010, FROM CHANDANNAGORE SOME SO CALLED DAILY PASSENGERS" (RATHER GOONDAS) BOARDED THE OVERCROWDED TRAIN AND STARTED SMOKING, IT WAS REALLY SUFFOCATING. SO WHEN I RESISTED THEM THEY WERE BOTHERLESS AND STARTED ABSUING ME . WHEN THE TRAIN REACHED HOWRAH I REPORTED THIS ORALLY TO THE CONCERNED AUTHORITY, BUT THEY DIDN'T REACTED AT ALL. EVERY DAY THIS TYPE OF PROBLEM IS FACED BY SOME OF THE PEOPLE. BUT IS THERE ANYBODY TO LISTEN THE VOICE OF "AAM ADMI" AND REACT EVENTUALLY. SOMEHOW I MANAGED TO TAKE A PHOTO AS A PROOF OF THIS SITUATION AND IF POSSIBLE I CAN SUBMIT THAT TO THE CONCERNED AUTHORITY.

regular basis abnormal late of local train no. dn 36850 from burdwan to howrah

Eastern Railway — Not clearing the post box regularly

Few station of eastern railway especially in Hooghly district of West Bengal not clearing the post box, present in their station regularly. For that reason peoples are facing lots of problem. In case urgency peoples fail to sent the letter in time. Some of the stations are Chinsurah, Hindmotor, Baidabati and many more are doing so. Please look into the matter.
Thank You.

Subway Gate No.10 at Howrah Station, there are many hawkers installing there business near this gate. Many hawkers have food stall with Stove and another fire system. It is very near to Howrah Station Building. For this stall we are harrassment to entry & exit daily from & to the Station.Please Solve the matter immediately.

Another Complaints about Pundooah Station. There have not Available Water afternoon, Because there are many huts near Platform no.1. They used this Railway Water daily. And 4 No Plat Form there are many unticketing man available on the evening, who are quarrel on the station everyday. There are a GRP Posting, but we passengers didn't know what do he do !. Please See the matter.

Thanking you

Regards

Sujit Ghosh (Daily Passenger)
Identity Card No.A[protected]
Ticket/GC No.41GSADL4D7

A request Please do the Stopage to Burdwan - Howrah Super Down Local. Then Many passenger will have go to this trains.

SIR,

I AM A DAILY PASSENGER OF 9:36 A.M. B.B.D BAG BARRACKPORE LOCAL FROM TITAGARH STATION AND GET DOWN ON DUM DUM WITHIN 10:01 TO 10:07 AM. THE TRAIN GENERALLY PASS BY THE LINE NO. 4. UPTO DUM DUM DANKUNI CROSSING POSITION THEN IT HAS TO CHANGE THE LINE TO 5. FOR REACHIN THE PLATFORM 5 AT DUM DUM. NOW DAYS WE ARE FACING A BURNING PROBLEM, THAT IS DOWN SEALDAH RAJDHANI REACH THROUGH THE DANKUNI LINE AT DUM DUM ON SAME TIME. BOTH OF OUR TRAIN HAS TO PASS SIDE BY SIDE SOME DAYS. IF IT PASS FIRST THEN NO PROBLEM OCCURS. BUT BY OUR BADLUCK IF WE HAVE TO WAIT TO GET OUR SIGNAL FOR FEW MIN. IT IS CREATING A TERRIFIC EXPERIENCE FOR US IF WE HAVE TO WAIT BESIDE THE GENERATOR BOGIE OF THE RAJDHANI. IT EXHAUST A HUGE HEAT. AND THE EXHUST MACHINE PUMP A HUGE AMOUNT OF BLACK CLOUDY SMOKE WHICH CAN ALMOST COVER A COMPARTMENT WITHING FEW SECONDS. AND WE HAVE TO DIGEST THAT MUCH AMOUNT OF SMOKE EVERY DAY PRIOR TO REACH THE DUM DUM STATION.

WE TRAVEL WITH EVERY KIND OF PASSENGER, WHO ARE ALSO WITH ASTHMA, SOME TIME THEY FEEL THEY WILL HAVE A HEART BLOCK IN SUCH SMOKY AIR EXHUSTED BY THAT GENERATOR VAN OF BESIDE TRAIN(RAJDHANI)

PLEASE TAKE AN IMMEDIATE ACTION. OTHER WISE PEOPLE OF BBD BAG PASSENGER ARE GETTING AGGRESIVE DAY BY DAY. THE CAN CREAT A MUCH HAZARD AT ANY DAY DUE TO INTOLLARNCE AFTER A LONG PERIOD OF TOLLARATING SUCH SMOKE.

BHASWATI CHATTERJEE
I.D.NO.41V3A4D2Q6

Respected sir/Madam,
ami saikat paul..ami kankurgachi railway bridge er samne thaki...aj der mas hoe gache railway bridge erdhare joler pipe fete gache continue jol berie jacche...jekono somay e baro durghatona ghote jete pare...plz jato taratari sombhab ektu dekhun...

respected sir/madam
i am a passenger of azimganj katwa local.i travel frequently in ladies compartments.in that route people are completely unaware about ladies compartment.male passengers occupy ladies compartments and behave roughly with ladies.i have never found any GRP officials in those compartments.hence a necessary action should be taken immediately.
thanking you,
remi chakraborty

DEAR SIR,

SAME PROBLEM ARISING AGAIN, SEALDAH RAJDHANI (WHICH HAS TO PASS THROUGH THE MIDDLE LINE) ALWAYS GET A WAITING SIGNAL UNTIL AND UNLESS THE BBD BAG COMES TO THE NEXT LINE ON ITS LEFT AND BBD BAG ALSO GET WAITING SIGNAL FOR 5 - TO 10 MINUTES BESIDE THAT SCORCHING HEAT OF GENERATOR VAN OF THAT RAJDHANI EXPRESS.

WE DO NOT KNOW WHY IT IS HAPPENING DAY AFTER DAY. PLEASE LOOK AFTER THE MATTER.

Sub:Regular Late running o[censored]P Sealdah- Dankuni local No.32221


The schedule time of said local at DUM DUM Station is 08.06 A.M. Like other commuters I used to travel regularly from DumDum to Ballyhalt to avail connecting main line train such as HWH-Sheoraphully at Bally station at 8.26 a.m or HWH - Bandel local at 8.33 A.M. to attend my office at Rishra within 9A.M. Due to regular late running of said Sealdah-Dankuni local I have to suffer difficulties to attend my office daily. Even today the said local reached DumDum Station at about 8.30 A.M.resulting late attendance in my office.


Therefore, I request your goodself to ensure the running of said local train in punctuality so that no harassment will be suffered by the commuters regularly.


Regards,

Niranjan Nayak

85, Jawpur Road, Kolkata-74

Mobile-[protected]

It is my experience that some of the passengers are travelling with huge luggage's, and making disturbances to the other passengers - railway authority should take a special care in the matter.
Those, Who have carrying luggage's beyond permissible limit should have charged extra... and also need to kept luggage's separately ... without disturbing others.

Please refer to my complaint about switch off in 3rd a/c coach by attendant . It was train no.2961 Aantika express and indore was my destination. Pl let me know the action taken by you and if you need any other information please feel free to write.

N>K>Awastnk, Indore

Sport Management Consultancy — Give Importance To InterCity Express Trains

To: Hon'ble Minister For Railways & Railway Board Authorities
[protected][protected][protected][protected][protected]
I used to travel by important intercity trains like shatabdi express, coalfield superfast express, black diamond express & jan shatabdi express of eastern railway division. Myself an upper class passenger and after a hectic business schedule, i always prefer to travel comfortably & hassle free.
As Im a regular traveller by the trains as above mentioned, i like to bring attention of senior railway officers to inspect & change the coaches of Shatabdi Express & Coalfield Express. The coaches of these two trains became too old and have defective chairs in AC Chair Car coaches. ER should introduce new LHB coaches for Shatabdi Express as i have found new LHB coaches have been introduced in Delhi - Amritsar Shatabdi. Im surprised to see that pantry car services withdrawn from two important intercity trains like, Coalfield Express & Black Diamond Express. There is a huge demand for fast food or snacks in these trains. At least a Fast Food Counter in AC Coaches should be introduced if not a pantry car. We have no objection, if we have to pay the charges of the food alongwith the ticket fare. Obiously this system can be introduced for the AC Class passengers travelling by Coalfield & Black Diamond. I also request to extend the route of Coalfield & Black Diamond to Bokaro or Gomoh and it is very much required for us. For Black Diamond, i think there are some unnecessary stoppages which have to be withdrawn...like Seoraphuli, Mankar etc. For Coalfield, the first stoppage should be Durgapur and then andal and so on. If I'm into the railway board then i could make this happen with these two trains extending up to gomoh or bokaro as well as i could increase more reservation quota & from 21 coaches to 25 coaches. Even 25 coaches for Coalfield & blackdiamond will not enough to the rush which i find in the weekends & beginning of the week. If speedy intercity trains like coalfield & black diamond can't cover up maximum distances then there is no need of running intercity express trains...you could easily introduce two MEMU trains who can easily cover up distances between howrah & dhanbad.
Think judiciously & do some proper marketing of intercity trains so that you can attract potential passengers for these two trains. I also railway authorities to deploy AC Coach attendent & RPF in these two trains to stop hawkers & vendors to hawk inside the AC Coaches of Black Diamond & CoalField Express. We feel insecured as well as get very much disturbed for only those hawkers...i dont understand, how a hawker or a beggar can get inside the AC Coaches and they don't care or bother the Conductor or passengers. This is not only ridiculous but it shows how inefficient the railway administrators are!!!
I know very well that i will not get any positive reply from the responsible officials of Ministry of Railways as well as this letter will not reach to the Hon'ble Minister For Railways. But, i will not end here, if i don't get positive response then i'll move through Mr. Basudev Acharya, Ms. Mamta Banerjee and i will make an issue. If I am residing in Europe or America or even in other parts of Asia, I used to get positive reply against public grievances but in India, Bangladesh, Pakistan, Sri Lanka, Afghanistan where there are no system to recognise common peoples difficulties by the Govt. The same thing, I will send to Media for record. We will cast vote for but you will not do anything for us or can't assure minimum comfortable & safe train journey ...those days are gone.

To ALL MINISTERS & MPs...Develop India Properly otherwise we will throw you out of Indian Masnad.



Regards,
Suman

I have made a complaints againts one booking clerk and Dy.S.M Howrah on 22/09/2009 being Reg.no[protected]. Till date no action has been taken by the authority and no information given by them in the regard.

This is to inform you that myself Mr. R. Majumdar was traveling from Patna Station By Danapur Howrah Exp. (T.No.12352) dated on 9.7.2011 vide PNR. no.[protected] AC - II, Coach No. A-I. From Patna station we observed that AC is not working we complained train TTE & AC fitter Mr. T.B. Tiwary who did not responded at all & finally we alongwith co-passenger lodged complained in register in details. Finally Train ticket examiner agreed on our problem & accepted the problem & narrated AC problems on individual ticket (TTE Name is Sanjay Kumar Singh & his batch no. is 2740).

I hope railway authority will arrange to refund the diff. amt. of AC-II & Sleeper Class fare, as TTE mentioned on my ticket that "AC IS NOT WORKING, HENCE, THIS TICKET SHOULD BE TREATED AS NORMAL SLEEPER CLASS TICKET ONLY".

My detail address is as follows:-

R. MAJUMDAR
KALNA ROAD, KHANPUKUR, PIRTALA
PO& DIST : BURDWAN - 713101
MOBILE NO: [protected]
E-MAIL ID : [protected]@kurlon.org

My bank a/c. no is :- [protected] of HDFC BANK, KOLKATA

Hope Railway authority will refund above mentioned difference at the earliest because for such issue like me number of passenger were in deep problem on 9th journey.

Thanks & regards,

Rajat

Eastern Railway — Uncomfortable journey & route extension

STILL NO ACTION HAS BEEN TAKEN. NO PLANS ARE THERE . BOTH ECR & ER DUMBO OFFICIALS ARE DOING SECURED GOVT. JOBS, SO NO HEADACHE FOR PASSENGERS TO THEM.. LET THE PASSENGERS GO TO HELL BUT THEY GET THEIR SALARIES AND INCENTIVES. THIS IS THE PICTURE...absolutely worthless working culture with lack of innovative ideas. Better pull out those trains from the route. BLOODY SHAME ! In this 21st Century, two superfast intercity trains are going up to dhanbad only, i.e. less than 270 km, which can be A MARATHON WALK COMPETITION. Black Diamond Express waste more than 4 hours, stranded at Dhanbad Shed. More than 4 hrs?????? But these officials failed to extend it's route up to Bokaro. Coalfield can easily extended up to Gomoh. Railway officials must see that within 10pm - 10.30 pm ...how stretch it can pull at a speed of 110 - 115 kmph, which generally Coalfield Express used to run ! Secondly, when it's too old ICF coaches will be shifted to LHB coaches !!!

What assets you have, utilize it properly, otherwise Humsafar Tumsafar & Tejas will become in future same ! It's India, where quality maintenance is one of the poorest in the world with civic sense of the people is very low. I personally seen, the way toilets are been used in Shatabdis & Rajdhanis. I raised voice against those users. So, understand, what happens in these trains.

- Suman Kalyan Dutta
[protected]@sportmarcom.in
http://sportmarcom.in

western railway headquarter office, churchgate, mumbai
my c/rfc/105 83427/11/15-6 dated[protected] rs 1350/ pnr no[protected] dt[protected] your c.no.400526
this is my refund order not recived today,

duplicate ticket

Indian Railways. — Regarding advance ticket reseravations and confirmations.

Respected Editor, This is regarding a grievance with the Railways. I had booked for tickets for my wife and son from Kurnool Town to Madurai for 27th of April on the 10th of March 2008. The Train No. is 6734 Manmad to Madurai Express which runs only on Thursdays that is a weekly train. At that time it was listed for WL as 5 and 6. I was in the hope that the tickets would get confirmed. Till yesterday the chart was not prepared. The wait list was the same. Yesterday I found that the wait list has increased to 127 for general sleeper class and for 3rd Ac it was 27 for traveling between Kurnool and Madurai.. And yesterday night it was told that the chart is prepared. But the wait list is the same. And if the passenger cancels at the last moment the Railways would charge 40% of the ticket fair against cancellation. Let us take for instance that atleast 50 passengers out of 127 passengers from Kurnool to Madurai would cancel their waitlsted tickets. LIkewise the train is from Manmad, whereas so many cancellations would fetch a lot of money for the railways. I wonder why the Railways would not add one more coach for the waitlisted passengers, that too for a weekly train. What would be wrong in it. Or is it a shortcut method which the Railways follows to loot the public in the name of reservation. With lots of grievances and curses on the Railways. R. Srinivas.

The so called railways in profit is a big farce because before the present top most Railways administration the public was not put to harrasment becuse the the person would get the ticket on booking of ticket at least 60 days in advance and even the waiting list person will get his chance to get the berth there was no question of RAC not getting the berth .Now with the introduction of Tatkal and ISSUE O[censored]NLIMITED WAITING LIST TICKET for any of the train the same quota of public in same train has quietly been curtailed and the praises are all over that railway is in profit IF GOVT COULD SEE THE PLIGHT OF THE PESENGER IN ANY OF THE CLASS OF THE TRAINS.I suggest if the Railways has to make money they better add extra Trains, Extra Coaches .Then improve the quality of acommodation provide better services people may not mind shelling out xtra Rupee.May good sense prevail and public be heard and given the minimum required services like reservation RAC and Waiting list be given priority as per their Wiating list number

rerailways reservation cancel. My Tecket no is 32458292 & my set no is S6 59

my train no.2925 and train name is pashchime express
my pnr no[protected] pls confrm my seat no.

Indian Railways — Wrong ticketing

I had booked train tickets urgently for journey on 30 Sep 2008 from Firozpur, Punjab to Jabalpur, MP as my mother in law had passed away on 30 Sep at 1230 hours at Jabalpur. I was to commence the journey on 30 Sep at 2145 hrs by Punjab Mail and was to reach Bina junction on 01 Oct 2008 at 1450 hrs and was given a linked ticket for onward journey from Bina junction to Jabalpur where it was mentioned that invalid without original ticket but the system faltered and I was given a ticket where the journey from Bina should have commenced on 01 Oct at 0020 hours and for obvious reasons I had to face a terrible scene as railway authorities refused to permit me on the train leaving on 02 Oct 2008 at 0020 hours as I was not holding a valid ticket though they admitted to system being at fault but were again not in a position to grant me refund.
My PNR numbers are as under:
[protected]
[protected]
Please advice and guide me for getting justice from the Indian railways

Indian Railway — Booked the ticket with wrong gender and Age

My company person booked my railway journey ticket with Wrong Gender and wrong Age.

How can I manage the Issue

Railway — WRONG TICKET

RESPECTED SIR
THIS IS TO INFORM U THAT I FARAH NAZ AND MY MOM TEHMINA HAD DONE A RESERVATION FROM BHOPAL TO JHANSI AT NIGHT BY GOA EXPRESS SO WE BOTH ARE LADIES STOOD ALL THE TIME AS THE SEAT WAS OCCUPIED BY SOMEONE DATE IS 14/03/2011 SEAT NO IS S10 NO.54,55
SO I REQUEST U TO PLEASE HELP US