Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dhaval Ruparel
Aug 24, 2021
Report
Copy

Address: Shilaj, Ahmedabad, Gujarat

There's an unnecessarily train honking nr shilaj crossing, trains keep moving every hr & they keep honking for long. We can't sleep peacefully whole night bcz of the loud noise. The railway crossing is closed all the time but still the train drivers are keep honking. Please i request you to take necessary steps & i can understand for safety reasons they might be doing so but the crossing is already close whenever train passes so hope for the appropriate staps.

Thanks in advance
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prabhat kumar-0408
    Aug 24, 2021
    Report
    Copy

    I have journey from Saharanpur to Vadodara for which I booked the ticket with pnr num: [protected].

    I got the message from IRCTC that train is not touching the station and will be starting from Delhi.
    ISL DELETED

    SO I decided to file the TDR, but while filing the TDR I chose wrong reason that "Train diverted and not touching the destination station'" instead of "Train diverted and not touching the source station"

    Hence I request you please forgive my mistake and refund the full amount after your investigation as train not touching the source station.
    Indian Railways customer support has been notified about the posted complaint.
    Sep 20, 2021
    Updated by Prabhat kumar-0408
    Got the email that railway refunding full amount
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shashank Suthar
      Aug 22, 2021
      Report
      Copy

      There's unnecessary train honking around shilaj crossing. We cannot sleep peacefully because of that loud noise. The railway crossing is closed all the time but still the drivers are honking unnecessarily. Please I request you too stop it.
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prithvipal Sinh Sodha
        Aug 22, 2021
        Report
        Copy

        Address: Shilaj Ahmedabad

        There is unnecessary Train Honking which is so disturbing that, it leads to sound pollution as well the People staying in The Resendential area are getting disturbed . Have a look on this and stop this
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rhishirajsinh
          Aug 21, 2021
          Report
          Copy

          Address: Shilaj, Ahmedabad, Gujarat

          There’s unnecessary train honking around shilaj crossing. We cannot sleep peacefully because of that loud noise. The railway crossing is closed all the time but still the drivers are honking unnecessarily. Please I request you too stop it.
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          3 other people found this review helpful
          3 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            uma pathy
            from Chidambaram, Tamil Nadu
            Aug 21, 2021
            Report
            Copy

            Train number 06191
            PNR [protected]
            Someone occupied my seat
            Our seat number 11-16
            Please take action sir
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ayera
              Aug 20, 2021
              Report
              Copy

              Address: A-301, Rizwan Palace, Kausa Mumbra Thane

              I submitted reservation form with my debit card to the reservation counter, I didn't get ticket but payment deducted.
              I got the message through sms that rs 7495 debited AT POS TID MH065005
              PREF.[protected]
              PLEASE DO THE NEEDFUL
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saikrishna4643
                from Bengaluru, Karnataka
                Aug 18, 2021
                Report
                Copy

                I am travelling from pune to secbad in 2ac train on 17 Aug 2021 and there are so many cockroaches crawling in 2AC. It is very difficult to sit or sleep in train. Hundreds of cockroaches moving in compartment. Ac also not working. No pest control performed at all in train. PNR [protected]
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Holash Chand
                  Aug 16, 2021
                  Report
                  Copy

                  PNR: [protected]
                  Transaction ID: [protected]
                  Refund ID: [protected]
                  Date of Journey: 14-Aug-2021
                  My Contact: [protected]

                  Description: IRCTC deducted 60/- charge for each of 6 passengers including transaction charges while all the tickets were in waiting list after chart prepared so we could not use Indian Railways Travel service at all. The customer care is saying it is IRCTC policy that even no ticket is confirmed they can deduct 60/- min amount.

                  My Complaint: This policy is against the customer and in fewer of Indian Railways, It should be in the interest of both. The Indian Railways is making policy in it's fewer only. This is purely injustice.

                  My Resolution: IRCTC should pay me all the money I paid for the ticket and This Policy should be taken back.

                  all the available documents picture is attached herewith.
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arati Gupta
                    from Pune, Maharashtra
                    Aug 15, 2021
                    Report
                    Copy

                    False TDR Repudiation

                    Dear Sir/ Madam,

                    This email is regarding the repudiation of my TDR request for PNR No. [protected], please see details below:
                    PNR No.: [protected]
                    Transaction ID: [protected]
                    Passengers: Arati Gupta and Nikhil Krishnan
                    Travel date: 17-July-2021
                    Journey from: Kayamkulam Junction station (Kerala) to Madgaon Station (Goa)
                    Class: First AC
                    TDR filing date: 18 July 2021 (00:33.17)br...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    S
                    sk2k943
                    Aug 11, 2021
                    Report
                    Copy

                    Address: Bhagalpur

                    Hello sir, I observed in bhagalpur railway station, they are collecting extra money for cold drink items in Rail Aahar. Today I had one Maja . They charged Rs. 45/but as per MRP Rs. 40/-only. I couldn't understand that why did they collect extra Rs. 5.Please do the needful in this matter
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rajeev1994
                      Aug 10, 2021
                      Report
                      Copy

                      I was travelling in Himachal express(04553), PNR- [protected].I had the ticket in 1st class.
                      I had to catch train from Badli station and there was no attendant or T.T available to open the door. I had to go through sleeper class for whole 1 station. This had happened several times before too. Ann when asked the T.T to register complaint or show the Complaint book the he denied. Even locks of the compartment were faulty so there is no security in the cabin. Please take strict action against this.
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajeev1994
                        Aug 10, 2021
                        Report
                        Copy

                        I was travelling in Himachal express(04553), PNR- [protected].I had the ticket in 1st class.
                        I had to catch train from Badli station and there was no attendant or T.T available to open the door. I had to go through sleeper class for whole 1 station. This had happened several times before too. Please take strict action against this.
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gaurav 1989
                          Aug 6, 2021
                          Report
                          Copy

                          Please, Start MST facility for daily Pessangers, we are tired of taking daily ticket. A lot of time is wasted in getting daily tickets and there is also the fear of missing the train. Indian railway is charging express train fare instead of local EMU fare. Before lockdown minimum fare was 10 Rs, Now this is increased by 200% and now minimum fare is 30 Rs. Daily pessangers can't afford Extra fare, so it is our humble request to restart MST facility for daily pessangers.
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            O
                            Oadma
                            Aug 5, 2021
                            Report
                            Copy

                            This is to bring to the notice of concerned authorities that trains running between Secunderabad-lingampally lane are creating lot of noise pollution. This is a busy lane with MMTS, goods and passenger trains running almost throughout the day. With so many trains passing near by, honking so loudly and for long duration is causing great disturbance. Old people at home are getting affected a lot. With work from homes and online classes going on now a days, this unnecessary sound pollution is creating lot of problem

                            Request the authorities to take action on this and save the piece of mind of the public staying around the railway tracks
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Report
                              Copy

                              Hi,

                              Caoch no-D2
                              Seat no -59
                              Train no -04015

                              Charging point is not working. We are facing problem to charge mobile.
                              So, kind request to you to solve the problem.
                              Indian Railways customer support has been notified about the posted complaint.
                              Aug 04, 2021
                              Updated by [email protected]
                              Sorry seat no -50
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Saravanakumar_BLR
                                Aug 2, 2021
                                Report
                                Copy

                                Address: Nagavarapalya, CV Raman Nagar, Bangalore-560093

                                Date of the incident - Daily - I'm writing this on 2-Aug-2021. I'm noticing this for almost 2 months very closely.
                                My Name - Saravanakumar Ramu

                                This complaint is regarding the heavily blowing of horns by the passing trains on the Bangalore - Salem rail route. The point of concern is from Byappanahalli BYPL station to CARMELARAM (CRLM) stretch.

                                The exact location is in Bangalore, Pai Layout on one side and Nagavarapalya CV Raman Nagar on the other side, close to the Sai Mitra Apts to DRDO, CV Raman Nagar stretch.

                                At the above mentioned stretch, 99% of the times, whenever the trains pass by this area, there is always a heavy noise because of trains blowing up of the horns with a loud noise. It is a single line track and I don't see any traffic jams. In the recent past, this has created a mess at everyone's house, the kids just get scared, the elders cannot take proper rest, cannot sleep well, I cannot concentrate with my work, my wife cannot have peace of mind. During this pandemic times, everyone is working from home so officially also we are getting affected with this kind of loud noise by the trains.

                                I fail to understand why there is a need to blow horn at this location. If there is a specific need, then I request Indian (South) Railways to provide some explanation so that I could understand. Because if there is a genuine reason for safety of the rail passengers which is the most important thing, then its okay to blow horn and we shall live with that. If not, then I request the concerned authorities to kindly look into this bit seriously and help the citizens of this area to sleep peacefully, study calmly, work attentively and no need to get scared all of a sudden by the loud noise.

                                If there is a possibility not to blow horns with heavy / loud noise, I request the concerned authorities, the loco pilots, stop or reduce the horn sound at the earliest.

                                Thanks for your understanding.

                                Regards,
                                Saravanakumar Ramu
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Stagecraft Films
                                  Aug 1, 2021
                                  Report
                                  Copy

                                  Address: Delhi

                                  Please provide my seat
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    JawaharKon
                                    Jul 31, 2021
                                    Report
                                    Copy

                                    On the train UDYAN express (01302) water is leaking in the A2 coach toilet (near to seat no. 49) which started from SBC to CSMT on 30/07/2021
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vikramkadam
                                      Jul 29, 2021
                                      Report
                                      Copy

                                      Address: RB4 Railway Officers Colony, Behind Railway school,near Subhash Chowk, Central Railway, Kalyan West

                                      RB IV Railway Officers Colony Kalyan
                                      there are 4-5 dogs...
                                      They sit right from terrace to in front of door...
                                      Also a fatal incidence has been avoided where one of this dog was about to bite 18 months baby who was well inside house.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit