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Indian Railways Complaints & Reviews

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Updated: Sep 30, 2026
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Indian Railways reviews & complaints page 39

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N
Oct 13, 2020
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In darbhanga secandarabad express train number 07008. Couch number B2 . There is no water and handwash available.

Such lack of basic facility in present covid situation is gross negligence. Immediate action should be take .
Indian Railways customer support has been notified about the posted complaint.
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    Dhivin Sûdëväñ
    Oct 10, 2020
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    Address: Chennai to palakkad

    I was having a courier from chennai to palakkad. It was booked for courier on[protected] from chennai and they confirmed that it will be delivered on next day i.e[protected]. But when i checked in palakkad on[protected] my box has not even reached the station. They asked me wait for one day ..as per their request i waited for one more day . On[protected] I again went their for asking about my box . But they where not having any details and my box is missing . When i requested them to raise one complaint on the same with the details i have and the booking reference slip soft copy .. they where not willing to register any complaints. They require the hard copy of receipt which was pinned along with the box. They told soft copy wont be accepted ..they where trying to escape from their side.. the box contains the costly live fishes which i purchased from chennai . I am sure that all it will be dead in 3 days... But still i want to know what was happened to my box. And make them little more responsible since they are dealing with others belongings
    My RR NUMBER : [protected]
    Indian Railways customer support has been notified about the posted complaint.
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      A
      AGR 200NoobStar
      Sep 28, 2020
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      I have booked a parcel (2 wheeler motorcycle) from howrah jn. To njp jn. On 24.09.2020 and the same was loaded on 26.09.2020 at hwh jn. To be delivered at njp jn. On 27.09.2020. The parcel was not unloaded at njp jn. As communicated by the parcel office at njp jn. And since then i have been in contact with the office but no one knows where my parcel is at this time and no one is taking any responsibility.

      Details of the parcel are as below -
      2 wheeler m-cycle
      Pwb/prr no. - [protected]
      Hwh to njp
      Train no.- 00303

      I am working in a private marketing company and have newly shifted to siliguri. Since the last 2 days it has been a harassment as no one at the railway parcel office is taking up any responsibility to check about the missing parcel.
      Indian Railways customer support has been notified about the posted complaint.
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        J
        Joshitha R
        Sep 23, 2020
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        I just checked into my irctc account and under my transactions, i can't find any of my booked/cancelled/refunded ticket history. All the information has vanished.
        Indian Railways customer support has been notified about the posted complaint.
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          B
          Bhushan Khadke1
          Sep 22, 2020
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          Address: Office: co Heera Pipe Industries,SR no.148/2 Plot no 6, Near s.t.depot Workshop, Jalgaon 425001

          Dear sir

          Rail parcel service failure, rail officers is not responsibly serious about parcel

          Our booking details are as follows
          Prr no. [protected] loaded from ndls in train no. 02716 on[protected]:20.|stop sm

          But till date & time parcel is not received on 17 hous distance fron delhi to bhusawal
          From last 7 days parcel in nanded junction but they dont forwarded
          We are get followup form bhusawal junction officer
          But till date parcel not recevied
          We request plz solve this issue & improve parcel handling services
          Indian Railways customer support has been notified about the posted complaint.
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            P
            Pankaz Sharma
            Sep 7, 2020
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            Address: India

            Respected sir, i booked my bike parcel through indian railways from new jalpaiguri station (West bengal) to jamalpur junction (Bihar) on 04/09/2020
            Bike-yamaha fzs registration number - wb74az3887
            Parcel receipt number : b 176367
            I made sure that the parcel was loaded in the train before it moved from njp station.
            The train reached jamalpur station on 5/09/2020 at 08:55am but my bike wasn't unloaded. I enquired at the parcel office who informed me that it would be unloaded during the return journey. The train returned back from delhi on 7/09/2020 but my parcel (Bike) was missing in the boggy.
            Train name and number : 05955 dibrugarh - delhi brahmaputra mail covid.
            Indian Railways customer support has been notified about the posted complaint.
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              S
              Subhash2004
              Sep 6, 2020
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              Address: Railway parcel office, Railway Station Rd, Dangi Colony, Ghora Nakkas, Peer Gate Area, Bhopal, Madhya Pradesh 462001

              Myself subhash k. V booked the parcel of scooter from shoranur jn to bhopal jn with the pwb number 584222. I was traveling between the stations on 4th sep 2020 and the parceling officer has been told about parceling the scooter in same train (02617) which he has agreed to. Now, to my great surprice.. When i visited bhopal jn parcel office, they said they didn't receive such a parcel!! And the tracking service providing a blank response. Please help
              Indian Railways customer support has been notified about the posted complaint.
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                Pankaz Sharma
                Sep 5, 2020
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                Address: Siliguri

                I have booked a parcel (A yamaha fz-s motorcycle) through railways parcel service on 4th september 2020. (Bill number b 176367) at new jalpaiguri railway station. It was to send from new jalpaiguri to jamalpur (Bihar). But today on 5th september 2020 i asked to jamalpur parcel office about they told me they not have any parcel from new jalpaiguri

                Could you please check the status & contect me at [protected]
                Indian Railways customer support has been notified about the posted complaint.
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                  R
                  rgbmarketeers
                  Aug 25, 2020
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                  Address: N T Road,opp Axis Bank

                  PNR-[protected] cancelled on 30JUL2020 and PNR-[protected] cancelled on 15JUL 2020 not refunded yet. Please process refunds urgently
                  Indian Railways customer support has been notified about the posted complaint.
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                    M
                    mahesh7899
                    Aug 22, 2020
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                    Hi sir
                    I booked a bike parcel in railway prr no 502716 from Vijayawada to visakhapatnam and when I collect a bike I found a break in doom total doom was breaked and I immediately informed them they told me to give complaint and no one respond properly about it and they are very carelessly it will happen to all bikes like this.
                    Indian Railways customer support has been notified about the posted complaint.
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                      B
                      BalwinderSinghDhillon
                      Aug 5, 2020
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                      Address: Railway Firozpur Division

                      To
                      The chief manager,
                      State bank of india
                      Centralized. Pension processing
                      Center. Chandni chowk
                      Delhi.110006
                      Sub. Payment of. Revised pension &arrear of the 7th cpc.
                      Respected sir,
                      Myself charanjit kaur, my husband was expired on. Dated 16.12.2006. My old pension was rs.5969 are withdraw in my account. According to 7th cpc. Authority railway board letter no.2016/f (E) 111/1457 dated11.7.2017. My new pension isrs. 9000. So therefore, i requested to yousir my arrears are withdraw in my account no.[protected], sbi. Malerkotla
                      Sir, firozpur division bank may letter to manager state bank of india cpc. Chandni chowk, delhi11006. Railway letter no.7th cpc revised ppo no.[protected]has dispatched to sbi. Cppc, chandni chowk delhi. Vide register post no. Cp[protected]in. Dated. 07.03.2018.
                      Kindly arrange to release my revised pension and arrear of the earliest. I shall be great full to you.
                      Yours faithfully,
                      Charanjit kaur.
                      W/o late sajjan singh
                      V. P. O. Himmatana. Teh. Malerkotla
                      Distt. Sangrur, punjab.148023
                      Mob.. [protected]
                      Indian Railways customer support has been notified about the posted complaint.
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                        M
                        Mahesh950378
                        Jul 20, 2020
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                        Respected sir,
                        This is with reference to parcel booking number a-2140690, booked on 12 july 2020 from pune to visakhapatnam has not yet received by me till date i. E 20 july 2020.
                        I request you to please give me an update about my parcel and hand it over to me as early as possible

                        Thank you
                        Indian Railways customer support has been notified about the posted complaint.
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                          V
                          Vijaidental
                          Jul 15, 2020
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                          Address: Siddharth Nagar, Lonavla, Maharashtra 410401

                          We booked one parcels in railway, but not reached the destination. So, we kindly request you to look into this matter on an urgent basis and confirm us where exactly the parcels are put on hold and for what purpose it doesn’t reach the destination till date. If it already reached means, parcels not found in the exact station to which place we booked.
                          Dr. Ritesh khandelwal, lonavala – parcel booked from chennai central to lonavala jn on 30.05.2020 & booking no:[protected]
                          Indian Railways customer support has been notified about the posted complaint.
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                            N
                            nikhil infotechsolutions
                            Jul 8, 2020
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                            Dear sir/madam,

                            We had cancelled the train tickets and not received the amount back.
                            The payment was done through credit card.

                            Till now regularly we are visited reservation counter (Secunderabad), they are not giving proper answer about this.
                            They are saying you will receive and we don't have details of this that's it.

                            Pnr numbers[protected],[protected]

                            Please do the needful.
                            Indian Railways customer support has been notified about the posted complaint.
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                              R
                              Raaz Singhania26
                              Jul 8, 2020
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                              Address: Gwalior

                              I booked my bike and mattress from pune to gwalior station, but they offloaded only mattress.
                              And now they have no idea where is my bike.
                              I waited for the same train to return, but bike was not in that.

                              Please provide me the updated status where it is.
                              Bike is mh14hc2516, yamaha fz 25
                              It was loaded in goa express.

                              Please contact me on.
                              [protected]
                              Indian Railways customer support has been notified about the posted complaint.
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                                R
                                Rishab R
                                Jul 5, 2020
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                                Charging switches are not working in b4 compartment
                                Indian Railways customer support has been notified about the posted complaint.
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                                  L
                                  Leena Balaji
                                  Jul 1, 2020
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                                  Hi Sir/ Mam,

                                  This is regarding the job offer / exam given to P Naveen Kumar ( son of Late . P Jaya Kumar who was working at LOCO Works Near Ayanavarm passed away recently due to heart attack in Feb 2020 residing at Balamurugan St Chennai 39), His son is working in a pvt ltd company at Nungambakkam and his Sister is working at HDFC (credit Card) division (near Ampa Mall) when their family is well settled how could he is been offered to write exam for job at Railways.

                                  Please consider this on high priority and take action against this false practice.

                                  As im not aware where to raise complaint about this misuse of job offer given by government, Kindly share the mail id or person who this issue has to be taken forward. As his father has cheated ( collecting money in the name of chit and never returned and we got his sudden demise news) now his daughter earning 50k is not settling the debts of her father. Hoping the best action will be taken against this person who is writing his exam ( Tuesday)

                                  PLEASE TAKE ACTION ON THIS FRAUD KINDLY HELP US
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    mahadeva mohan babu
                                    Jun 17, 2020
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                                    Address: Guwhathi, Assam

                                    I am staying at Shillong, i am sorry to inform you that regarding railway parcel delivery, i have been booked house hold 3 boxes from Secundrabad to Guwhathi on dated 11.03.2020 and my friend Vijaya Kumar booked scooter from Vishakapatnem to Guwhathi on dated 29.02.2020.
                                    Due to covd 19/ lock down we are unable collected the parcels and collected the parcels on dated 15.06.2020 with fine charges Rs.9851 Recipt no:639995. And also damaged few thefted from the parcels.Kindly take nessary action as early as possible.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      shivammehra444
                                      Jun 12, 2020
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                                      My brother send me a box of lychee and mango of 25 kg from muzaffarpur (Mfp) to jabalpur jn. (Jbp) on date 10/jun/2020. The train number is 09084. The parcel send by muzaffarpur station but did not receive on jablpur jn. Station.

                                      Pwb no. - a 801209
                                      Date of sending - 10/jun/2020
                                      Mo. No.- [protected]

                                      Railway staff of jabalpur not helping and also denied to accept for any respnsibilty

                                      Please help me to find out my parcel
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Siddharth YV
                                        from Bengaluru, Karnataka
                                        Jun 7, 2020
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                                        Address: Kistamma Enclave, Alwal, Hyderabad

                                        Near my home in hyderabad we have 2 railway gates within 500 mts both of them gets closed atleast 20 mins before the train crosses. And average taken by train to cross the railway gate is 10 min. Taking the total closure time to 30 mins which is too high and causes a big nuisance to public. Many a times people miss their buses etc. Due to this longer duration of closure. It is a manned railway gate and recently automated system was installed to close the gates.
                                        Indian Railways customer support has been notified about the posted complaint.
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