Indian Railways Complaints & Reviews

Hello,
Greetings of the day
Hope you are doing well
We are from marandahalli. Its located in tamilnadu. Here having railway station people are daily facing trouble for getting ticket from counter because employee not working properly maximum of time he is not available in counter. Daily people are facing this issue. We are requested you to take action against this employee.
Thank you.

Yesterday (18/01/2020) i was traveling in a train that runs from lucknow to chandigarh (15011). I bought a ticket from gajraula jn to yamunanagar jagadhri i was looking for a tt in order to get a seat in sleeper than i found this man wearing id card on the strip its written indian railways i ask him about ticket than he take me to the tt who was sleeping in ac i told him than too that i was looking for a seat in sleeper he said don't worry it is for sleeper. Than the tt makes a receipt and told me to pay ₹420 i told him that i asked for the sleeper ticket not for 3rd ac also mentioned to him while he was making the receipt than he started shouting at me that you have to pay this money or i will hand you over to police will raise a memo against you i simply told me that i said several times that want a seat in sleeper and i turn to the man who bought me to him and he also started lying that i asked for a ac ticket and when the near passenger involved than he just disappeared and tt started saying that no one brings me to him i came to him all by myself and when i still refuse to pay him he started pushing me shouting at me and dragged me from my collar and said agar aukat nahi h to chada kyu ac mein tuje to police ke hwale krwadunga paise tuje dene he padenge and all.. Than i make a call to my father who also works in northern railways and started telling him about the incident he snapped phone from me and started talking to him and told him to tell me to pay to him otherwise i will make it worse for me than my father told me to pay him after i paid he said your father told you to make the wise decision otherwise i'll make it the worst day for you. After all that when i asked their name he refuses to tell me and said what you want with it and i told him that i surely will complaint against you guys than he told me that do what ever it doesn't matter it will affect you only. Also later when i saw the receipt it was from gajraula jn to ambala not yamunanagar jagadhri. A suitable action have to be taken about these kind of tte's, what of i didn't have the money he asked for, what if i didn't paid him the money, they are not acting like government employees rather goons and liars.

Hi, i traveled yesterday from neyveli to banaswadi in yeswantpur express.. I lost my wallet while traveling in the train. My wallet contains three debit card, aadhar card, pan card, bike rc, driving license and sodexo meal card and metro cash and carry card and cash as well. Please help me in finding my wallet. Please contact me on [protected], [protected] or [protected]@gmail.com

Pnr no is [protected]

Ticket details -
Pnr no - [protected]
Journey from - ahmedabad
To - nagpur
Train no - 12833
Date of journey - 16.02.2020
Date of booking - 23.12.2019
Passenger details - 3 ladies with ages 46yrs, 47 yrs and 51 yrs.
Berths allotted - 1 side lower and 2 upper
Mode of booking - online through irctc
I want to know why i was not allotted lower berths when all the passengers are female and above the age of 45years.
What can be done now in order to get lower berths?

I am travelling today dated 17th jan 2020 along with family from nagercoil to pune on 16340 nagarcoil to mumbai express

While travelling railway staff illegally over charged for luggage rs 930 for 25 kg in a sleeper class even though it is under permissible limit.

Pnr [protected]
Doj 17 jan 2020

Kindly look into this take an appropriate action

Thanks,
Ganesh

On 16th jan at 1:00 pm me and my sister i entered in madanmahal station for collecting ticket from ticket counter... One lady ticket checker stopped us from going ticket counter when i was in front of ticket counter and she took our adhar cards. And took us to the chamber where 3 more lady ticket checkers were there... We told them that we were going to collect our tickets but they abused us and said they will handover us to rpf... And said that our carrier will destroy... Instead o[censored]nderstanding our situations they continue asked for 340 charge each... They said some train came n we came from that train... And at last they took 680 charge for both o[censored]s without any reason... If that is the reason that we were going from that way for collecting ticket and paid unnecessary charge of 680 then nobody will go for collecting ticket... This is a black spot on indian railways... Its try to improve railway system otherwise nobody will collect ticket and will travel without ticket bcz of that extra charge which 90 and they took 340 rs each. Bcz that amount is noting for the rich but a poor family can suffer a lot.. I hope u will understand my problem and will solve this problem.

Chandni sahu
Receipt no. F 087246
Date : 16 jan 2020
Madanmahl station, jbp (Mp)

Sir/ madam,

I am deeply worried due to the delay, irresponsibleness of railway parcel office at adoni. As they are not even aware of my situation, i have sent a washing machine parcel on 11 jan 2020 from salem, it was supposed to be delivered as on 12 jan 2020 at adoni, but still i dont know the whereabout of my parcel. I have given all my details to supervisor at adoni railway parcel office even after taking that he is not at all enquired about it. Kindly help me out.

T/y,
Y/f,

Dinesh

Pnr no: [protected] & [protected]
Train no. & name: 19415 / adi svdk express
Date of journey: 13-jan-2020
Dear sir/mam,
My mother aged 63 years, my wife and two children are travelling in this train on lower birth seats 49, 52 and 55. On rest of the seats in same cabin and in adjacent cabin, a marwadi group is also travelling. They are misbehaving with my wife regarding seat sharing.

My question...

Sir, i purchase one ltr water bottle and he told me price 20 rup. I told him that water bottle price is 15 rup why i will give you 15 rup than he told me to give 5 rup change with loud voice. I told to other person to take his 5 rup of water bottle which purchased by him then shopkeeper says why you are interfarring with other matter.
This matter happened in old delhi plt no. 3

I haven't received my parcel yet which I booked on 09/01/2020 from Old Delhi (DLI) railway station.

Parcel Information:

PWB no: [protected]
Source station: Old Delhi (DLI)
Destination station: Jodhpur (JU)
Booking on Name: S. N. Daga

I have also attached screenshot of my parcel receipt and its online status.

Please look into this issue as I need this parcel as early as possible.

I booked my scooter honda grazia from nanded to bhopal in train no.22457 i travel with same train dt.11/01/2020 from nanded 11 am the train arrive bhopal jn at 12/01/2020 (12.20 am) midnight but my parcel not unloaded at bhopal and train departs from bhopal jn my parcel not delivered at bhopal jn. Please update my parcel
My parcel bill no.[protected]
Contact no. [protected]/[protected]

I b venkateswara rao had booked our company luggage hydraulic jack's-4nos on dated 28.12.2019 from secunderabad to guwahati (Percel no.[protected]) but till now one package was (Consisting one jack of value of rs.35, 000/-) missing in secunderabad railway station.
I enquried in secunderabad parcel office they informed me that our parcel loaded thro' train no.12513-sc ghy exp but were only loaded in this train 3 out of 4 packages from secunderabad on 5th jan 2020.
Our person has recieved 3 packages at guwahati parcel office. One package missing at secunderabad parcel office and not moved till date.
Please enquire about our missing package (Hydraulic jack) immediately.
Thanking you,
Your's faithfully,
B. Venkateswara rao
Ph no.[protected]
Mail id : [protected]@ymail.com

Yesterday I made ticket from Nagapur to Mumbai of Duranto Express.
Train No. 12290, PNR No [protected], Today in evening I got message from IRCT that at Train Has been cancelled due to unavoidable circumstances. I make my another arrangements after receiving this message and then again IRCTC send me message that cancelled has been restore now.. In this case I want full refund of my ticket. Look in to it.

Card no. Er0225074
The balance (Rs. 60) was deducted after i opt for the ticket. The ticket got stuck somewhere just before the outlet (As told by the officer). To catch the train, i left it and ran to catch the train. On returning, they informed me above reason and told the money can't be refunded as ticket was issued. Ultimately, it was a technical issue then also they are not refunding. They told there is no such provision. The officer asked me to meet bs of the station. I went but found him unavailable all the instance i visited. Kindly sort out the issue

Dear Sir/Ma’am,
Greetings!
This refers to one of my four parcels which I sent on 29/12/2019 PW BILL LT NO: A8302884.
4 packages booked from NZM to R having PRR no. [protected] which was loaded in train No: 12824.
The three other parcels were received in the same address but the parcel with Women Wear related to an important Marriage Ceremony coming in my Family is yet to be received/delivered.
The details...

My grandfather Mr. BINDESWAR kamat Age 84 years is From. Train no 18135. Coach no S6 Berth no S1. PNR NO. [protected].
My father and my grandfather was coming with these train 13185 on 5 January 2020. From midnight 12.00 Am to 1 am my grandfather is missing.
Missing in between Asansol station to JASIDIH JN. We have also registered MISSING report in JASIDIH JN. But till now no news came.
Contact no [protected]

Dear team,

Train number-02514 (Guwahati-secunderabad), all the charging points of the s6 and might be the whole train mobile charging points are not working. People are unable to charge their technical devices.

I certainly understand as we working with technology, it might be a technical problem.

Its my humble request to the concern team to escalate the case and look into the matter and get it sorted as soon as possible.

Regards
Himanshu
Pnr:-[protected]

Dear sir,
Please run at least one weekly train from kendujhargarh (Kdjr) to kharagpur junction (Kgp). Passenger from kendujhar to howrah are facing problem while traveling from kendujhar to kharagpur junction they have no direct train so they are forced to go to jakhapura by train then reserve auto rickshaw from jakhapura junction to jajpur keonjhar road then book another train to kharagpur junction. As most of the passenger and visitors are facing this issue we need the train service from kendujhar to kharagpur junction. I also complained regarding this before but nobody responses from indian railways, so please take this as a major concern and do the needful.

Please run at least one weekly train from kendujhargarh (Kdjr) to howrah (Hwh) junction. Passenger from kendujhar to howrah are facing problem while traveling from kendujhar to howrah they have no direct train so they are forced to go to jakhapura then reserve auto rickshaw from jakhapura to jajpur keonjhar road then book another train to howrah. As most of the passenger and visitors are facing this issue we need the train service from kendujhar to howrah. I also complained regarding this before but nobody responses from indian railways, so please take this as a major concern and do the needful.

Hi sir,

I have recharged my uts railway wallet for inr 400/-. But railway wallet is not yet recharged and amount is deducted from my bank account (Axis bank account). My mobile number is [protected] and email id is [protected]@gmail.com.

Ref: inb/[protected]/ccavenue.com / charge/

Please either credit amount to my railway wallet or refund to my bank account.

Regards,
Gururaj hebbar