Indian Railways Complaints & Reviews

I am an ex-serviceman retired from navy, i booked my bike from kanpur to meerut city on 12 mar 20 which had to be deliver on 20 march 20 at meerut city railway station.. But on 20 march there was janta curfew and since there has been lock down going on.. During this period we visited three times but office get closed.. Now today we again come to collect bike but now parcel office staff demanding parking or staying charge for bike around 2400rs... It is too much.. How we can make approach in lock down period.. Please resolve this issue or guidance for further action

I have cancelled the train ticket pnr nos.[protected] and [protected] on
20 mar 2020, but no electronic refund not yet received. I have so many complaints through customer care and ticket counter (Palam, new delhi) but no fruitful results achieved. You are requested to please refund the same at the earliest as we are facing financial hardship due to lockdown.
Thanks
(S k dayal)
Mob no.[protected]/[protected]

I have cancelled the pnr nos.[protected] & [protected] tickets on 20 mar 2020, but no electronic refund received yet. I have contacted customer care and ticket counter but no fruitful results achieved. Please refund our money at the earliest as we are facing financial hardship due to lockdown.

प्रिय महोदय / महोदया,
मैं आपको उस डॉ। को साझा करना चाहूंगा। गरिमा सिंह वास्तव में अपने पेशे में अनप्रोफेशनल हैं, वह अपने मरीज से परामर्श के दौरान बहुत चिड़चिड़ी रहती हैं और अपने आवंटित मरीजों के लिए इंतजार कर रहे मरीजों पर अनावश्यक समय लेती हैं, हालांकि डॉ। गीता मैम वास्तव में मददगार हैं, वह बहुत दयालु हैं और उनकी अनुपस्थिति में तीसरी मंजिल के कर्मचारी वास्तव में अव्यवसायिक हैं, मेरी वाइफ की उम्र 32 वर्ष है लेकिन रिपोर्ट का प्रिंट 65 वर्ष है और एलएमपी की तारीख गलत है।

This has reference to my transaction ID [protected] booking my ticket for train no-12262 HWH CSTM Duronto for the journey dated 20.03.2020 via IRCTC App.

Due to the subsequent unfortunate outbreak of covid 19, the above said train was cancelled by the Railway authority themselves but even after two months I am yet to receive my refund.

Dear sir
My railway track booking cencel automatic
No refund my amount account
Please sir help me sir 🙏
Sir maney porbolm please sir refund amount
PNR [protected] ticket cancelled, Amt 8, 805 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.

This is complaint regarding the garbage dump in our railway colony kishan ganj from past 7 years it's like that only no one is cleaning even I have complained so many times in PWD office as well no action is taken the opposite residents throw there garbage in railway colony and locals are burning the garbage it's really unbearable

I have booked IRCTC ticket booked on April 10, April 15 and April 16 2020. But due to Cavid-19 lockdown, all public transport cancelled. My refund amount cleared from IRCTC.but still didn't receive refund amount.

Ticket details attached here for your reference.

Kindly do needful as soon.

I had a booking with pnr [protected] for which my 1st ac class was lowered to 2nd ac and i had to travel in 2nd ac. I asked the tte for travel certificate class downgrade and he told me that certificate is not required and your balance money will be credited automatically as it was an e-ticket. I tried to contact irctc but they redirected me to [protected]@claims. Indianrail.gov.in. However, it's been more than a month and i still have not got any reply or refund.

Sir,
I have cancelled my railway tickets on 05 April 2020 and irctc showing the status cancelled and refunded. But the refunded money is not credited in my account by which i have payed.
Here i am mentioning the transaction ids and refund ids respectively.
Transaction ID -[protected]
Refund id -[protected]

Ear sir,

I, karunakar, make a humble submission that i booked a parcel from secunderabad to agra cant railway station on march 19, 2020, pwb no. [protected]. Only 10 out of 12 boxes arrived at agra cant. And two boxes are missing.
Therefore, i request you to trace the balance 2 boxes and do the needful at the earliest to deliver the goods to me.

Yours faithfully,

Arun k

I booked 2 tickets (1. Train number :16228; pnr no: [protected] and train num: 16592; pnr num: [protected]). But due to corona virus, lockdown has been announced by our honorable pm on 24th march. I wasn't aware of automatic cancellation of ticket and credit to account. Hence i cancelled my 2 tickets on the same day when pm announced lockdown. I recieved only 50rs each for my tickets.

Kindly refund my full amount as cancellation by self or system is for the purpose of lockdown.

During august 2019, most of maharashtra mostly sangli & near by places were flooded. My father with my mother & grandmother were stuck in the flood but were safe because they were in jath (Miraj) which was not flooded at all but all neighbouring places were flooded. I could hardly contact my dad because mobile network were unpredictable. My father got concerned. So, he booked ticket in premium tatkal costing 8329₹ which is too much for any middle class family but conditions were justifying it.

My father had goa express booked for 06/08/2019 from miraj to gwalior. Which first got seven hours delayed than it got cancelled and i assured him refund would be automatically initiated but after few days i got to know it was diverted without any update and even ntes and other railway apps were showing status as cancelled. So, railway diverted train without any update so they are not bond for refund?
First my father borne all transportation expenses from jath to miraj to jath again because train got delayed & now railway also denied, rejected my tdr request citing train is not fully cancelled and just diverted.

If someone is in between of a natural disaster like flood in this case. First thing he/she should do is file a tdr because time limit is only 72 hours what type of policy is this? Kindly refund our money.

Pnr no. - [protected]
Train goa express -12779
Date of journey -06/08/2019.

The 12101/10102 jnaneswari super deluxe express, 20821/20822 pune satrangachi humsaafar. Sir i request you to please stop these trains at nashik road so thath passenger can travel through it. All the trains from nashik going towards these routes are running with pqwl also full. So i request you to stop these 2 trains. Also railway will get a better revenue as nashik comes under top 100 booking station of india.

I have booked one onward journey wait listed (Wl23) e reservation ticket on 20.02.2020 for commuting journey on 19.03.2020 vide pnr -[protected] from loharu (Lhu) to dhanbad (Dhn) by 12372 dn. Jaisalmer howrah sf express.
Again on22.02.2020 i booked return journey wait listed (Wl 11) e - reservation tickets from dhn to lhu by 12371 up for return journey on 30.03.2020, vide pnr -[protected].
Having seen the attrocity of corona spreading virus contacted through irctc app to cancel my both the wait listed e-reservation tickets on 16.03.2020 and on 17.03.2020 but all the time irctc neither cancelled nor refunded my said e tickets though irctc charged their fees.
Kindly resolve the issue earliest and pass a suitable order to refund back my amount paid for purchasing those two e-tickets st the earliest.
Thanks! Dr. Chandra sekhar, 59 yrs.

I have booked my activa 125 from bhopal jn on 17 march 2020 to pune jn. My ppr is [protected], i have not yet received any message regarding boarding of my parcel yet.
Where is my parcel?
Later i am not going to pay any extra charge for railway's negligence.
It seems like it has become habit of indian railway parcel service to delay the parcel, each and every time i face thia problem.
And then you charge such a big amount from us while collecting the parcel as if the delay was our mistake. I want to know where is my parcel and get updated on msg or email.

A consignment was booked from tatanagar to alipurduar junction, the prr no. Being[protected], on 18th january' 2020. As per the official railway parcel website, the consignment reached howrah on 19th january' 2020 and was further loaded in 15959- kamrup express on 21st january' 2020. No further status has been updated on the website regarding the consignment henceforth. I had submitted a copy of the receipt at the alipurduar junction parcel office and at the commercial store, office of the drm, alipurduar division, nf railway but to no use. Finally, i lodged a complaint letter to the senior dcm, alipurduar division, nf railway but, no information or feedback yet. I have been circling the drm office and the alipurduar junction railway parcel office. But, no info regarding the whereabouts of the parcel.

I am travelling in daulatpur chowk intercity express 19717, s1. I'm a regular traveler, if some critical situation may happen this is how you treat people?
Please shift people without or unreserved tickets to general or at least remove them from our seats which i bought. Everytime people who don't have any tickets rushed into reserved compartment if we told them to vacant our seat, they replied with a reason that they get off from train when there station arrived or you've to manage at least 30 minutes then they'll vacant our seat. We're not fool that we book tickets about a month ago for comfortable travel. But there is condition in the sleeper class compartment that is filled with unreserved people and we reserved people are just saw them sitting on our seats. It always happens, most o[censored]nreserved people enter in compartment on gandhi nagar railway station and they give reason to travel until alwar junction. Kindly please solve this issue soon.

Respected sir,
Gudivada station is daily suffers troubles. Because of here number of trains like normal rake or goods rake stop and facing maintenance troubles like brake bind or wheel smoke. And also cleaning and water filling troubles. Goods fright also facing grate troubles like brake fail spring broken smoke or fire troubles. So we are requesting please provide txr c&w point here. Thanking you sir.

Me and my 4 friends are traveling in garib rath train (12739) from Visakhapatnam to Secunderabad on 15th of March.
Upon asking for beddings, service man told me that blankets are unavailable as they are dirty.
This is least expected from IRCTC. The whole country rely on IRCTC and it's facilities.
I humbly request you to take action against it.