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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 40

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D
Dugse nathella
Jan 19, 2020
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Hi, i traveled yesterday from neyveli to banaswadi in yeswantpur express.. I lost my wallet while traveling in the train. My wallet contains three debit card, aadhar card, pan card, bike rc, driving license and sodexo meal card and metro cash and carry card and cash as well. Please help me in finding my wallet. Please contact me on [protected], [protected] or [protected]@gmail.com

Pnr no is [protected]
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    Y
    yash291168
    Jan 19, 2020
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    Address: Indian Railways

    Ticket details -
    Pnr no - [protected]
    Journey from - ahmedabad
    To - nagpur
    Train no - 12833
    Date of journey - 16.02.2020
    Date of booking - 23.12.2019
    Passenger details - 3 ladies with ages 46yrs, 47 yrs and 51 yrs.
    Berths allotted - 1 side lower and 2 upper
    Mode of booking - online through irctc
    I want to know why i was not allotted lower berths when all the passengers are female and above the age of 45years.
    What can be done now in order to get lower berths?
    Indian Railways customer support has been notified about the posted complaint.
    Sir. We are travelling in bandrabhavnsgar train's here many normal passengers in disable coach we are not able to go toilet also that much rich. Please do neefful
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      G
      Ganesh Senkunthar
      Jan 17, 2020
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      I am travelling today dated 17th jan 2020 along with family from nagercoil to pune on 16340 nagarcoil to mumbai express

      While travelling railway staff illegally over charged for luggage rs 930 for 25 kg in a sleeper class even though it is under permissible limit.

      Pnr [protected]
      Doj 17 jan 2020

      Kindly look into this take an appropriate action

      Thanks,
      Ganesh
      Indian Railways customer support has been notified about the posted complaint.
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        C
        charu sahu
        Jan 17, 2020
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        Address: Madanmahal station, Jabalpur, Madhya Pradesh

        On 16th jan at 1:00 pm me and my sister i entered in madanmahal station for collecting ticket from ticket counter... One lady ticket checker stopped us from going ticket counter when i was in front of ticket counter and she took our adhar cards. And took us to the chamber where 3 more lady ticket checkers were there... We told them that we were going to collect our tickets but they abused us and said they will handover us to rpf... And said that our carrier will destroy... Instead o[censored]nderstanding our situations they continue asked for 340 charge each... They said some train came n we came from that train... And at last they took 680 charge for both o[censored]s without any reason... If that is the reason that we were going from that way for collecting ticket and paid unnecessary charge of 680 then nobody will go for collecting ticket... This is a black spot on indian railways... Its try to improve railway system otherwise nobody will collect ticket and will travel without ticket bcz of that extra charge which 90 and they took 340 rs each. Bcz that amount is noting for the rich but a poor family can suffer a lot.. I hope u will understand my problem and will solve this problem.

        Chandni sahu
        Receipt no. F 087246
        Date : 16 jan 2020
        Madanmahl station, jbp (Mp)
        Indian Railways customer support has been notified about the posted complaint.
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          S
          Sanjapogu Dinesh
          Jan 14, 2020
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          Address: Kurnool, Andhra Pradesh, 518301

          Sir/ madam,

          I am deeply worried due to the delay, irresponsibleness of railway parcel office at adoni. As they are not even aware of my situation, i have sent a washing machine parcel on 11 jan 2020 from salem, it was supposed to be delivered as on 12 jan 2020 at adoni, but still i dont know the whereabout of my parcel. I have given all my details to supervisor at adoni railway parcel office even after taking that he is not at all enquired about it. Kindly help me out.

          T/y,
          Y/f,

          Dinesh
          Indian Railways customer support has been notified about the posted complaint.
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            N
            naresh02525
            from Udhampur, Jammu and Kashmir
            Jan 14, 2020
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            regarding clarification of rules for sharing of reserved upper berths during day time

            Pnr no: [protected] & [protected]
            Train no. & name: 19415 / adi svdk express
            Date of journey: 13-jan-2020
            Dear sir/mam,
            My mother aged 63 years, my wife and two children are travelling in this train on lower birth seats 49, 52 and 55. On rest of the seats in same cabin and in adjacent cabin, a marwadi group is also travelling. They are misbehaving with my wife regarding seat sharing.

            My question...
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            S
            Shankar Meel
            Jan 13, 2020
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            Sir, i purchase one ltr water bottle and he told me price 20 rup. I told him that water bottle price is 15 rup why i will give you 15 rup than he told me to give 5 rup change with loud voice. I told to other person to take his 5 rup of water bottle which purchased by him then shopkeeper says why you are interfarring with other matter.
            This matter happened in old delhi plt no. 3
            Indian Railways customer support has been notified about the posted complaint.
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              P
              puneet daga
              Jan 12, 2020
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              Address: maidan garhi, chattarpur, New Delhi, Delhi, 110074

              I haven't received my parcel yet which I booked on 09/01/2020 from Old Delhi (DLI) railway station.

              Parcel Information:

              PWB no: [protected]
              Source station: Old Delhi (DLI)
              Destination station: Jodhpur (JU)
              Booking on Name: S. N. Daga

              I have also attached screenshot of my parcel receipt and its online status.

              Please look into this issue as I need this parcel as early as possible.
              +2 photos
              Indian Railways customer support has been notified about the posted complaint.
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                S
                Sachu6688
                Jan 12, 2020
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                I booked my scooter honda grazia from nanded to bhopal in train no.22457 i travel with same train dt.11/01/2020 from nanded 11 am the train arrive bhopal jn at 12/01/2020 (12.20 am) midnight but my parcel not unloaded at bhopal and train departs from bhopal jn my parcel not delivered at bhopal jn. Please update my parcel
                My parcel bill no.[protected]
                Contact no. [protected]/[protected]
                +1 photos
                Indian Railways customer support has been notified about the posted complaint.
                On 3rd january 2020 i tried to book a train ticket but it was failed. However a sum of rs 483.19 had been deducted from my account.my transaction id is [protected] and i want my money which is supposed to be credited automatically within 3-4 working days.
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                  K
                  K Raghunatha babu
                  Jan 10, 2020
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                  Address: Flat No.503, Vijaya Shree Appartments, Upparpally x Road, Rajendra nager, Hyderabad, Hyderabad, Telangana, 500048

                  I b venkateswara rao had booked our company luggage hydraulic jack's-4nos on dated 28.12.2019 from secunderabad to guwahati (Percel no.[protected]) but till now one package was (Consisting one jack of value of rs.35, 000/-) missing in secunderabad railway station.
                  I enquried in secunderabad parcel office they informed me that our parcel loaded thro' train no.12513-sc ghy exp but were only loaded in this train 3 out of 4 packages from secunderabad on 5th jan 2020.
                  Our person has recieved 3 packages at guwahati parcel office. One package missing at secunderabad parcel office and not moved till date.
                  Please enquire about our missing package (Hydraulic jack) immediately.
                  Thanking you,
                  Your's faithfully,
                  B. Venkateswara rao
                  Ph no.[protected]
                  Mail id : [protected]@ymail.com
                  +2 photos
                  Indian Railways customer support has been notified about the posted complaint.
                  He is asking 10 rs for the water bottle. But the bottle rate mentioned is 8. When i asked the change he reacted very bad. Please take a action on him.

                  parcel missing (hydraulic jack) - Comment #3626756 - Image #0
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                    J
                    Jui Raut
                    Jan 9, 2020
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                    Address: si19, ES Food Technologies Pvt ltd, 2nd, Ghodbunder Road, Opp to R Mall, Thane, Maharashtra, 400607

                    Yesterday I made ticket from Nagapur to Mumbai of Duranto Express.
                    Train No. 12290, PNR No [protected], Today in evening I got message from IRCT that at Train Has been cancelled due to unavoidable circumstances. I make my another arrangements after receiving this message and then again IRCTC send me message that cancelled has been restore now.. In this case I want full refund of my ticket. Look in to it.
                    +1 photos
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                      A
                      atul shaw
                      Jan 8, 2020
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                      Address: kankinara, 743126

                      Card no. Er0225074
                      The balance (Rs. 60) was deducted after i opt for the ticket. The ticket got stuck somewhere just before the outlet (As told by the officer). To catch the train, i left it and ran to catch the train. On returning, they informed me above reason and told the money can't be refunded as ticket was issued. Ultimately, it was a technical issue then also they are not refunding. They told there is no such provision. The officer asked me to meet bs of the station. I went but found him unavailable all the instance i visited. Kindly sort out the issue
                      Indian Railways customer support has been notified about the posted complaint.
                      He is asking 10 rs for the water bottle. But the bottle rate mentioned is 8. When i asked the change he reacted very bad. Please take a action on him.
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                        O
                        onkar_123
                        Jan 8, 2020
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                        non-delivery of parcel till date

                        Dear Sir/Ma’am,
                        Greetings!
                        This refers to one of my four parcels which I sent on 29/12/2019 PW BILL LT NO: A8302884.
                        4 packages booked from NZM to R having PRR no. [protected] which was loaded in train No: 12824.
                        The three other parcels were received in the same address but the parcel with Women Wear related to an important Marriage Ceremony coming in my Family is yet to be received/delivered.
                        The details...
                        +6 photos
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                        Abhishek Kamat1
                        from Patna, Bihar
                        Jan 7, 2020
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                        Address: 700084

                        My grandfather Mr. BINDESWAR kamat Age 84 years is From. Train no 18135. Coach no S6 Berth no S1. PNR NO. [protected].
                        My father and my grandfather was coming with these train 13185 on 5 January 2020. From midnight 12.00 Am to 1 am my grandfather is missing.
                        Missing in between Asansol station to JASIDIH JN. We have also registered MISSING report in JASIDIH JN. But till now no news came.
                        Contact no [protected]
                        +1 photos
                        Indian Railways customer support has been notified about the posted complaint.
                        Jan 08, 2020
                        Updated by Abhishek Kamat1
                        My grandfather Mr. BINDESWAR kamat Age 84 years is missing From. Train no 18135. Coach no S6 Berth no S1. PNR NO. [protected].
                        My father and my grandfather was coming with these train 13185 on 5 January 2020. From midnight 12.00 Am to 1 am my grandfather is missing.
                        Missing in between Asansol station to JASIDIH JN. We have also registered MISSING report in JASIDIH JN, ASANSOL JN. . But till now no news came.
                        Please take same step in these matter as soon as possible.
                        Contact no [protected].
                        Train no 12239 Mumbai to Jaipur Duronto express lack proper cleanliness.
                        Many passengers were seen complaining about cockroaches over and under the seat.
                        Also food quality is poor. When traveling with Duronto express, passenger expects good food quality but food quality is not good.
                        We are travelling in Delhi to Ranchi sampark Kranti today but charging point is not working in S6 we all are facing problem please send someone as soon as possible we will reach Deen Dayal upadhya junction around 9:00 p.m
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                          H
                          Himansh@1
                          Jan 6, 2020
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                          Dear team,

                          Train number-02514 (Guwahati-secunderabad), all the charging points of the s6 and might be the whole train mobile charging points are not working. People are unable to charge their technical devices.

                          I certainly understand as we working with technology, it might be a technical problem.

                          Its my humble request to the concern team to escalate the case and look into the matter and get it sorted as soon as possible.

                          Regards
                          Himanshu
                          Pnr:-[protected]
                          Indian Railways customer support has been notified about the posted complaint.
                          My grandfather is missing from station jasidh Jn.
                          We were travelling in the train 13185. FROM KOLKATA to SEALDAH From midnight 12.00 Am he is missing. In between JASIDH JN. TO JHAJHA JN.

                          He probably got off the train.
                          Contact no [protected]
                          I'm in train no 12809, Coach A2, birth-6, charging point not working. Pleas send the maintenance team ASAP.
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                            D
                            Debula
                            from Mumbai, Maharashtra
                            Jan 6, 2020
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                            Address: Naranpur, 758014

                            Dear sir,
                            Please run at least one weekly train from kendujhargarh (Kdjr) to kharagpur junction (Kgp). Passenger from kendujhar to howrah are facing problem while traveling from kendujhar to kharagpur junction they have no direct train so they are forced to go to jakhapura by train then reserve auto rickshaw from jakhapura junction to jajpur keonjhar road then book another train to kharagpur junction. As most of the passenger and visitors are facing this issue we need the train service from kendujhar to kharagpur junction. I also complained regarding this before but nobody responses from indian railways, so please take this as a major concern and do the needful.
                            Indian Railways customer support has been notified about the posted complaint.
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                              D
                              Debula
                              from Mumbai, Maharashtra
                              Jan 6, 2020
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                              Address: Naranpur, 758014

                              Please run at least one weekly train from kendujhargarh (Kdjr) to howrah (Hwh) junction. Passenger from kendujhar to howrah are facing problem while traveling from kendujhar to howrah they have no direct train so they are forced to go to jakhapura then reserve auto rickshaw from jakhapura to jajpur keonjhar road then book another train to howrah. As most of the passenger and visitors are facing this issue we need the train service from kendujhar to howrah. I also complained regarding this before but nobody responses from indian railways, so please take this as a major concern and do the needful.
                              Indian Railways customer support has been notified about the posted complaint.
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                                G
                                Gururaj Hebbar
                                Jan 5, 2020
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                                Address: Bangalore, Karnataka

                                Hi sir,

                                I have recharged my uts railway wallet for inr 400/-. But railway wallet is not yet recharged and amount is deducted from my bank account (Axis bank account). My mobile number is [protected] and email id is [protected]@gmail.com.

                                Ref: inb/[protected]/ccavenue.com / charge/

                                Please either credit amount to my railway wallet or refund to my bank account.

                                Regards,
                                Gururaj hebbar
                                Indian Railways customer support has been notified about the posted complaint.
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                                  C
                                  cottage Emporium
                                  Jan 4, 2020
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                                  Address: N 47 OLD DOUBLE STOREY LAJPAT NAGAR-4 NEW DELHI 110224, New Delhi, Delhi, 110024

                                  We were travelling from amritsur to new delhi on 03/01/20 in c5 coach at seat no 2, 3, 4 with pnr no[protected] the train reached on time at new delhi station by mistake we left one bag of black suit of my daughter if any one deposit to you pl inform me on my mobile [protected]

                                  I will be thank full to you and your support

                                  Regards

                                  Harsh mahant
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    S
                                    smokinnnssss
                                    Jan 3, 2020
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                                    Address: Ghai Hotel, Ludhiana, Punjab, 141001

                                    I purchased a ticket from ytsk1006 from ludhiana to moradabad for two adults. The total fare shown as on date on irctc site is rs. 575/- i. E. 1150 for two. But the guy behind the counter charged 1330 from me whereas in the ticket it was printed rs. 1230 (Which includes 1150 fare and 80 rupees service charges of ytsk.)

                                    On my query, they said the amount printed on the ticket is the rail fare and rs. 80+20 gst has to be paid extra as services. They did not issue any receipt for the 100 rupees they charged extra.

                                    On my further questioning, they said fares have increased and not updated in the system. These excuses defied any logic.

                                    They are cheating the public.
                                    +1 photos
                                    Indian Railways customer support has been notified about the posted complaint.
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