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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 48

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A
Amangoswami05
from Delhi, Delhi
Sep 10, 2019
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I booked a parcel on 7. September 2019 from jhansi station to bhopal station. The prr no. Is [protected] i didn't get my parcel on 8 september and i looked for it on 9 september also but i didn't get the parcel yet. The person at bhopal parcel office told me that the parcel didn't arrive and i got the loss of 5500 rs please helpme in that case.
Thank you
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    O
    Ovais A Khan
    from Mumbai, Maharashtra
    Sep 10, 2019
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    12171 ltt haridwar ac exp. Additional halts must be provided at these stations :
    1. Khandwa jn. 3 min
    2. Itarsi jn. 5 min
    3. Bina jn. Or vidisha 2 min
    4. Gwalior 3 min
    5. Habibganj 2 min
    6. Manmad jn. 2 min
    7. Burhanpur 2 min
    8. Hoshangabad 1 min

    Especially the halts of itarsi, khandwa, hoshangabad, and gwl must be added to this train. This train has usually less stops and hence less bookings.
    Itarsi & khandwa jn. Are the big junctions skipped by this train.
    Considering the timings of this train, the train can be given halts at these stations without much inconvenience to timings and punctuality won't be hindered much.
    Hoshangabad, too requires an ac train as been a district and no ac trains stops there.
    Recently, itarsi halt have been provided to banglore rajdhani considering the importance of this halt.
    Majority of ac trains skips itarsi & khandwa which requires an ac train.
    Burhanpur too is being developing and requires an ac train to halt.
    Also with less number of halts people are forced to have pantry car food and limited food options.
    Indian Railways customer support has been notified about the posted complaint.
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      P
      PANDARI NATH YAGATEELA
      from Mumbai, Maharashtra
      Sep 10, 2019
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      Address: CV SECTION, 2251SQN, C/O 18 WG, AF STN PATHANKOT, 145001

      Sir, the college road railway crossing near the pathankot cannteen rly stn having 4 railway tracks in between has the very pathetic uneven joints. The heavy vehicles, motorists, commuters, main issue with pregnant ladies facing the jerks while crossing over the barriers. I[censored] clear this issue it is very easy and fast to close the barrier with traffic clearance when the arrivals of trains, sometimes trains also delay due to this barrier without traffic clearance. I[censored] clear this issue it is beneficial for railways as well as commuters. Pls do the favour sir clear it as soon as possible
      Indian Railways customer support has been notified about the posted complaint.
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        R
        Ravinder Gandhi
        from Mumbai, Maharashtra
        Sep 9, 2019
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        Address: 152116

        Abohar area of punjab. Near gaoshala railway phatak. Phatak keeper name - bhagwan dass s/o sheetal prasad.
        It's his habbit to harass people by closing phatak in advance 15 minutes and open after 5 minutes.
        Please justify the rule and regulation of phatak closing.
        Is it digital india and people are free to stand along with the phatak to see the train.
        Waiting for strict action.
        Indian Railways customer support has been notified about the posted complaint.
        Azadpur village Mandir wali gali near railway line ke pass bahut tezi se construction Ho Raha h 04 September 2019 jo wahan ke aas pass ke log kar rahe
        Hai
        Sir
        I have booked a parcel under Booking Number [protected] from Delhi to Pathankot on[protected]. As per website, the parcel was loaded in train Number 18101 (Tata Mori Express). The parcel has not reached till date.
        Request please help to trace the parcel.
        Thanks

        Warm Regards

        Rajnish Sharma
        [protected]
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          1
          1992Santu
          from Delhi, Delhi
          Sep 9, 2019
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          Address: Sealdah main, Kolkata, West Bengal

          Hi, this is santu pramanik i was coming from tata nagar by pune hw duranto expres. Unfortunately the train is 3hour late. I need to go to lakshmikanta pur. That's why i am came at sealdah station. & i was gone to the station master at 9th sep night shift. He has insult me & say "how u came to me without ticket" i say all ticket counter are closed. Havvy raining outside. Need help from you. Again he said loudly "u need to pay fine for coming me without ticket" & say get out i cannot help you.
          Indian Railways customer support has been notified about the posted complaint.
          Sep 09, 2019
          Updated by 1992Santu
          I am really shocked. At mid night where I will go. Where is my fault? If train is late. I just go for help from him. But His Behaviour is very Ruth. If YOU search you find I am always travelling by train every month. So can I expect this type of service? Need Justic!.
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            J
            Jyoti prakash Dubey
            from Mumbai, Maharashtra
            Sep 8, 2019
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            alcohol consumption in train

            Address: Jabalpur, Madhya Pradesh

            Today 8 sep 2019 train no 12191 shridhar express.
            I am traveling with my family in ac 2 coach no a2 and i front of tc and all staff in my coach few people are drinking and disturbing us now. But no body is responsible and responding properly.
            It's happening in train very often but no one is care about it.
            It's really rediculas and shameful. Railway should take strick action. Against it...
            Thanx...
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            1 found this helpful
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            S
            Sharma S Shailly
            from Mumbai, Maharashtra
            Sep 8, 2019
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            Address: B-15 Yoganand co. housing society, 410210

            Yesterday my mother 59 years old alone boarded a train from mumbai central to delhi (Rajdhani pnr = [protected]) it was a connecting train to bareilly.
            Another train from delhi to bareilly was (Rajdhani 20506 pnr =[protected]
            Rajdhani was 2 hours late due to which her another connecting train to bareilly missed and she struggled on delhi station, due to delay of indian railway she had to suffer, with a lot of luggage. I want refund for the ticket which was confirmed. Here i am attaching both confirmed tickets.
            +2 photos
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              S
              Subodeep Ray
              from Kolkata, West Bengal
              Sep 8, 2019
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              Resolved

              Address: 4/1,s.c chatterjee street,belghoria,kolkata-700056, Kolkata, West Bengal, 700056

              Hi sir,

              Uts reg ph-[protected]

              Recharge amount-500 rs

              Recharge mode-paytm

              Upi ref[protected]

              Recharge status-initiated

              Issue-money already debited still not credited to wallet i need to renew my season ticket urgently please help me out, tried yo contact 138 but not reachable please help :)... I already marked a mail to sealdha division did not get any response i need to book my season ticket urgently
              +3 photos
              Sep 11, 2019
              Complaint marked as Resolved 
              Done
              Indian Railways customer support has been notified about the posted complaint.
              Recharge status-initiated

              Issue-money already debited still not credited to wallet i need to renew my season ticket urgently please help me out, tried yo contact 138 but not reachable please help :)... I

              uts r wallet recharge failed - Comment #4017298 - Image #0
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                G
                Godson Binoy
                from Bengaluru, Karnataka
                Sep 8, 2019
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                I tried booking the railway ticket online through irctc website on[protected] but unfortunately the ticket not booked but money got debited. Money is not yet refunded. Can anyone please help.
                Payment done by phonepe upi.
                Amount is 1427
                Status is not still clear
                Transaction id:[protected]
                16525 / bangalore exp
                Ktym to sbc
                Booking date : 09 sep 2019
                Payment status: pending from bank end
                Transaction amount :1427.7
                Bank name:credit & debit cards / upi / wallet (Powered by phonepe)
                +1 photos
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                  U
                  umesh222
                  from Krishnagiri, Tamil Nadu
                  Sep 8, 2019
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                  I was booked an premium tatkal ticket from mmct-mtj. Due to late in connecting train i was miss my train and filed tdr with some other reason because i was lost to find out the valid reason. I tried to change the reason but there was no way to change in tdr reason. After two month my tdr was rejected with nil refund.
                  Actually i want to i booked my ticket in premium tatkal why should i miss my train without a valid reason..
                  +1 photos
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                    S
                    Sharma S Shailly
                    from Mumbai, Maharashtra
                    Sep 8, 2019
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                    Address: B-15 Yoganand co. housing society, 410210

                    Yesterday my mother boarded rajdhani from mumbai central (12951) seat no. A2/51/lb and departure time of the train was 08: 35.
                    But the train reached the delhi station at 9:40 due to which she could not board her another train which is new delhi to bareilly (20506) b5/12/lb
                    Who is responsible for this... I want refund for her new delhi to bareilly ticket
                    +2 photos
                    Indian Railways customer support has been notified about the posted complaint.
                    Sep 08, 2019
                    Updated by Sharma S Shailly
                    Want refund and help for an old mother sitting on a platform no.7 with language.

                    Sep 08, 2019
                    Updated by Sharma S Shailly
                    want refund against pnr no [protected]
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                      S
                      Snn123
                      from Thrissur, Kerala
                      Sep 7, 2019
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                      Address: RAMACHANDRA COLONY, Palakkad, Kerala, 678011

                      Pnr no [protected] train no 12602 dt 9.8.2019 a. N. Krishnan mangalore - chennai sno b2/10 rs 895/= train cancelled due to flood i am eligible for full refund not partilly
                      Due to ignorance i have cancelled the e ticket i dont know full amount will be reefund due to cancellation of trainpleaase credit rs 895/- to my account a. N. Krishnan sb a/c no [protected] state bank of india nri palakkad br ifsc code no; sbin0014465
                      If i have not yet recd the same i am forced to go to ombudsman immediately
                      Indian Railways customer support has been notified about the posted complaint.
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                        R
                        ragga2
                        from New Delhi, Delhi
                        Sep 5, 2019
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                        I, karnail singh got three parcels booked on date[protected] from old delhi railway station to pathankotjunction (Prr number - [protected]).

                        2/3 parcels have reached station and the third one is missing. Nobody at the station has any know how of the missing parcels. To top the agony, they are not delivering the other two parcels as well on the pretext that all of them will be given together.

                        Everybody knows that if the parcel stays lying on the station for long than items start missing inside.

                        Sir, i am in private job and hence i cant take leave and go to the railway station daily.

                        I attached the billty copy herewith please open this attachment & understand my problem.

                        Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

                        Thanking you.

                        Your faithfully,

                        Karnail singh
                        Ph.[protected]
                        +3 photos
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                          A
                          Anant Khemka
                          from Kolkata, West Bengal
                          Sep 4, 2019
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                          Respested sir/madam,
                          I anant khemka who is travelling from sealdah to deen dayal upadhaya junction train number 12987 as i board the train i got the bedding roll very dirty as it seems to be the used one.
                          Details of mine is as follows:-
                          Ac 2 tier
                          Coach a1
                          Seat number 12, 16
                          Pnr number:-[protected]
                          Train number 12987
                          I kindly request you to take appropiate action against my compalint.
                          Thanking you,
                          Anant khemka
                          Mob numbr:-[protected]
                          [protected]@gmail.com
                          Indian Railways customer support has been notified about the posted complaint.
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                            L
                            Loverboy23
                            from Jabalpur, Madhya Pradesh
                            Sep 4, 2019
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                            This is to inform you that a lady has to travelled from ltt in ltt-azamgarh exp.
                            She is pregnant and alone at the ltt station. There were no update of train status. At departure time they get an announcement that train has been delayed for 3 hrs.
                            Its been more than 4 hrs, there were no update about the train. She is not getting any help from the railway and feeling sick.
                            Need help urgently at ltt station. Her name is pallavi. Please help soon.
                            Indian Railways customer support has been notified about the posted complaint.
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                              M
                              mishtis23
                              from Kanpur, Uttar Pradesh
                              Sep 4, 2019
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                              Address: Faizabad, Uttar Pradesh, 224123

                              Sir aaj 4/9/2019 ko mai train no 14205 ke coach no a1 me safar kr raha hu isme coach attandent dwara battamiji se baat karna evam yatri ko bevkof kehna asmmanjank ghatna hai. Iss vartav se mai railway ke coach attendent dwar aahat hua hua hu. Kripya uchit karyavahi karne ka kasht kare. Jisse yatri apne aap ko surakshit mahsoos kare. Coach attandent ne jo shirt pehn rakhi hai us per uski name plate nahi lagi hui hai. Jisse asuraksha ki bhavna yatriyon ke ander bani rehti hai
                              Indian Railways customer support has been notified about the posted complaint.
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                                O
                                Ovais A Khan
                                from Mumbai, Maharashtra
                                Sep 9, 2019
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                                Please provide a halt for 12617/18 Mangala Exp. at Thane for the benefit of the Passengers from Mumbai surburbs and also at Dholpur & HBJ. as no trains are available for the South there.
                                Halt has already there for Bhopal Shatabdi at Dholpur & Hbj is the source you can know the importance of these stops.
                                Passengers from Mumbai find it difficult to travel uptill kalyan.Providing a halt at Thane will solve the problem to some extent.
                                Dholpur jn. is also developing in new town
                                And Habibganj halt will help the Passengers of Bhopal.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  R
                                  raver
                                  from Erandol, Maharashtra
                                  Sep 4, 2019
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                                  Address: Raver Station, Jalgaon, Maharashtra, 425008

                                  We urge all passengers traveling from raver to jalgaon to reach jalgaon only italisi passenger is the only train that reaches bhusawal station and deliberately parked outside the station without taking it to the station. At that time, bhusawal surat prasenger which is the only train to go to jalgaon, has been depart from bhusawal. Ete we near to 1500 to 2000 pasasenger runs to catch pasasenger. We are repeatedly requesting the members of raver lok sabha and our representatives, but solution has not found & every day our problems are increasing. There is no one give attention towards our problem & common public are not getting justice.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    B
                                    Bhagwanpur station
                                    from Gaya, Bihar
                                    Sep 3, 2019
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                                    Address: Near railway station, Vaishali, Bihar

                                    Dear sir,
                                    I am anand gaurav and i am belong to bhagwanpur station near by hajipur junction dist - vaishali state - bihar . My conplaint :- In bhagwanpur station tatkal ticket reservation in very dirty game played by station staff and station master and private ticket vendor
                                    because they are take money to vendor( name- sanjeet rai) and black the ticket . And gentle people are not take a ticket normal way please help him because fight are start and vendor are beat
                                    +1 photos
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                                      M
                                      Mrityunjaykumar Singh
                                      from Mumbai, Maharashtra
                                      Sep 3, 2019
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                                      Address: 110043

                                      Hi all,

                                      This is to inform you that,. I booked a ticket today and it got booked in waiting list.

                                      Story : while i checked the ticket availability in irctc app it was showing 51 ticket in available and it is still showing 51 tickets.

                                      After booking the ticket with senior citizen quta it got booked with waiting list..

                                      While we connected 2 times with ur customer care.. I got the answer ' you added one more person with sernior citizen due to which this is booked in waiting list.' whole again connected second time i got the answer same answer.. Which is not correct.

                                      If the thing like that then you should give pop up for the same but it was not like that. Even as per the policy one person can travell with senior citizen and it get auto poped up while u select senior citizen quata.

                                      I thing there is a technical error with your app or you have designed like that to earn the money from common people.

                                      I have cencelled the ticket emediataly.. Because i can't wait for the journey date to get the confirmed ticket or might not to be confirmed as i have senior citizen. I have to plan correctly.

                                      I just want my all money as not with deduction of 120 rs. It was not my fault it was clearly your app problem.

                                      As i cancelled the ticket already and you are just taking money of rs 120 without giving any service..

                                      Thanks
                                      Mrityunjay [protected]
                                      Indian Railways customer support has been notified about the posted complaint.
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