Indian Railways Complaints & Reviews

Dear authority,

This is to bring to your notice the bad condition of a railway station named Hoodi located in Bangalore which falls under the southwestern railway zone. The railway station doesn't have a dustbin and there is garbage lying everywhere. Even there is no proper arrangement of toilets available in the station. Even there are lots o[censored]nwanted plants and weeds growing which might house some dangerous snakes or other...

I ordered a meal at nagpur railway station on 25/08/2019 with Order Number[protected], Train Number- 22646, PNR Number- [protected], Coach- B5, Seat Number- 1 which was not delivered to me. I also submit complaint on both email id's, ie. [protected]@irctc.com and customercare.[protected]@irctc.com, more than 2 times and also complaint on costumer care number 1323 multiple times, but they always say that submit your complaint with screanshot of order...

Sir,
This is to bring your notice that drinking sealed water bottles which is of rs15 /- only is being sold at rs20/- inside rails.
Issue raised by me to concerned staff and to rail official personal also, but instead giving concern, they neglected and abused a senior citizen.
As a consumer felt cheated though paying for all serviced.
Kindly look and arrange some action against it....

Sir,
I booked 2 tickets with doj : 6-8-2019, and 7-8-2019. But unfortunately it was rainy and train line washed away in ambodala station. So many trains were canceled still then i made canceled & made tdr, because i did not get any message. I should get total amount but i got rs - 230/- out of 470/-.

So i pray you to kindly help me in this matter and refund me in full of my 2 tickets and obliged. Kindly note that...

I had 100 bucks.. I got ticket for tnagar from nungambakkam station.. The ticket collector talked very rudely...
He dint have basic respect to talk to a girl and it’s very bad that indian railway contain this bad staffs..

He used filthy words and abused me for not having change...

I understood that you are educated but we are also educated and you don’t even behave like educated.
He talked...

Respected sir/mam
I have booked a parcel (A scooty honda activa 5g) through railways parcel service on 16 aug 2019. (Bill number a7671684) at hazrat nizamuddin railway station. It was to send from hazrat nizamuddin to madgaon.
I haven't been delivered my vehicle till date today.
Please help
Regards
Mandeep
[protected]...

I have booked one train ticket in the cc - jan shatabdi train no.12082 on 12/08/2019 as per pnr-[protected] from kollam to calicut o, but the southern railway has cancelled that train on a particular day. Consequent on which i have filed tdr{official online facility of irctc} to disburse the refund amount. But even after a prolonged time of more than fifteen days, no response is from the authority concerned[irctc]

It is to be...

Sir, most humbly and respectfully, i want to state that-i have sent my books via railway parcel from kota, about 4 months ago but it has not reached its destination. Even it couldn't be tracked online. As i couldn't get my books i was't able to study for my exams. Sir, please help me.. Those were really important books.
Builty no.-[protected]
Booking date-30 may from kota junction....

Hi,
We are awaiting for the banaswadi to hosur demu to resume its services... Would like to understand why it is stopped for so many day and give us clear information when it will resume its services... Its very difficult becoz we don't have any train facility for bellandur road or carmelaram staions after 9am in the morning... Please do rsolve this as soon as possible...

I satish kumar soni from raipur chhattisgarh, travelled from bhubneswar to kolkata vide pnr no [protected] on 27-28 aug night and reached to howrah 28th morning 6am.
As soon as possible i rushed to yatri niwas and asked for dormitory but booking clerk asked to wait until 7am.

After me two more passengers come and they also wait. Around 6.35 am they started attending them and when i ask then they again told me to sit,...

This is complaint regarding gate man at 217-c gate which is located between gorakhpur to lucknow route. Its a rural area people don't know any rule and regulations they just follow what gate man say he rarely open gate after crossing train when people ask to open they use to say go under barrier and people mostly cross through. Today when i was waiting for train crossing after 3 train crossed i ask to now pls open it's too hot here he said...

Coach position should be displayed on the platform where the train is arr and departing
Especially the posion of coaches entirely opp to a regular system e g usually the coach a2 will be at the end of the train,
But on that day changed to at the front near the engine
On 23/08/19 train no 22639 alleppy exp this has happened and old people have to run to the front side of the train with our minimum luggages...

Im travle in shegaon to jejuri me my wife friend and his wife travel to maharashtra train i have got rac tickets in S5 in 55 and 63
Many seats avibale aginst cancelation and absent
But Tc have issue this seats gernaral tickets holders
I have many time asking him
But he not responding
He give money this people
My PNR is [protected]
Train no 11040 dated 25 aug 2019...

I have given below email dated 20 aug 19 to railway minister and which is yet to be actioned which contains details of my attempts and reply made by customer care for not making refund

Dear piyushji,

Details of ticket: pnr [protected] ticket id [protected]
Class ac 2 tier for my wife and me rs 1395-98
Pune to mantralayam on 4th aug 2019 by train no 16613 coimbatore exp
Reason for refund;...

Good morning,
My ticket pnr number is [protected]. Today when i was traveling from new delhi to rohtak in ndls-ldh shatabdi express, i was supposed to get my breakfast meal but instead of getting the breakfast i only got a cup of tea. When i asked the attendent about the breakfast, he said it will be served after rohtak, than i said my ticket is upto rohtak kindly provide my breakfast. Than he said we only provide breakfast after rohtak...

Respected sir,
With due respect i want to inform you that, today 23/08/2019, i am just going to kolkata from mecheda, for that i have to arrive at santragachi. First of all when i was arrived at mecheda to take a local train for santragachi. At mecheda they just announced that a local train arriving on the platform not mentioning whether it is only for ladies or not.. With me many other gents passenger took that local train and arrived...

I narendra kumar chaudhary in pnr:[protected], trn:12366, doj:22-08-19, cc, c3 20, ranchi patna was traveling by janshatabdi train. Tte sujit kumar sinha in c3 coach has alot my seat 20 to another person. I was not on that seat. I was with my friend in c1 coach. And when i spoke to tte, he spoke abusively and when i had an argument with him, his mouth smelled soaked and threatened to reach me in patna and he also spoke very bitterly. For the...

Hi,

I have not received my parcel yet which was booked on 16.08.2019 from jasidih to new delhi in toofan express. Neither i received any call nor i got any messages from railway parcel office. Why there is so much delays?/ please provide me latest update on my parcel at earliest. Below is my parcel no.

Parcel no - 0672783
Jsme 672783 ndls
Name-shiv shankar kumar
Address - duggal colony,...

Hello, we have sent pulsar bike on saturday (17th august 2019) from ahmednagar to karad. Still it is nott reached. They are saying we are not taking it here on karad station, it is went to kolhapur railways station now. We can not do anything. They are giving proper answers also. Such a mentally harrastment they are giving to us. That is your responsibility, if we are sending that bike from railways to take on that destination station. But...

I have to travel from saugor to bhopal and i had my train at midnight 1:30 am rewanchal express. It was a sudden emergency and was unable to book ticket online as tatkal was already closed. As i was eager for a ticket i searched and found about current ticket. So i went to station ticket counter and as i enquired instead of telling no or rejecting in polite manner. He started harassing me with harsh and abusive words...