Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6290
Resolved
1580
Unresolved
4710
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
G L Kardam
from Mumbai, Maharashtra
Sep 11, 2019
Report
Copy

Sir I am loco pilot posted at Kazipet jn.
I parcel my whirlpool freez from Kazipet to Agra cantt by train no.12861.
My younger brother go to receive parcel office at the time of train arrival and told to parcel office on duty staff but they deny for unload the freez.
So my parcel not delivered at agc and I got a message o[censored]nloaded my parcel at Nizamuddin railway station.
Name-- Sanjay
Post-- LOCO PILOT
PW no.-A2526262
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amangoswami05
    from Delhi, Delhi
    Sep 10, 2019
    Report
    Copy

    I booked a parcel on 7. September 2019 from jhansi station to bhopal station. The prr no. Is [protected] i didn't get my parcel on 8 september and i looked for it on 9 september also but i didn't get the parcel yet. The person at bhopal parcel office told me that the parcel didn't arrive and i got the loss of 5500 rs please helpme in that case.
    Thank you
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      O
      Ovais A Khan
      from Mumbai, Maharashtra
      Sep 10, 2019
      Report
      Copy

      12171 ltt haridwar ac exp. Additional halts must be provided at these stations :
      1. Khandwa jn. 3 min
      2. Itarsi jn. 5 min
      3. Bina jn. Or vidisha 2 min
      4. Gwalior 3 min
      5. Habibganj 2 min
      6. Manmad jn. 2 min
      7. Burhanpur 2 min
      8. Hoshangabad 1 min

      Especially the halts of itarsi, khandwa, hoshangabad, and gwl must be added to this train. This train has usually less stops and hence less bookings.
      Itarsi & khandwa jn. Are the big junctions skipped by this train.
      Considering the timings of this train, the train can be given halts at these stations without much inconvenience to timings and punctuality won't be hindered much.
      Hoshangabad, too requires an ac train as been a district and no ac trains stops there.
      Recently, itarsi halt have been provided to banglore rajdhani considering the importance of this halt.
      Majority of ac trains skips itarsi & khandwa which requires an ac train.
      Burhanpur too is being developing and requires an ac train to halt.
      Also with less number of halts people are forced to have pantry car food and limited food options.
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        PANDARI NATH YAGATEELA
        from Mumbai, Maharashtra
        Sep 10, 2019
        Report
        Copy

        Address: CV SECTION, 2251SQN, C/O 18 WG, AF STN PATHANKOT, 145001

        Sir, the college road railway crossing near the pathankot cannteen rly stn having 4 railway tracks in between has the very pathetic uneven joints. The heavy vehicles, motorists, commuters, main issue with pregnant ladies facing the jerks while crossing over the barriers. I[censored] clear this issue it is very easy and fast to close the barrier with traffic clearance when the arrivals of trains, sometimes trains also delay due to this barrier without traffic clearance. I[censored] clear this issue it is beneficial for railways as well as commuters. Pls do the favour sir clear it as soon as possible
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ravinder Gandhi
          from Mumbai, Maharashtra
          Sep 9, 2019
          Report
          Copy

          Address: 152116

          Abohar area of punjab. Near gaoshala railway phatak. Phatak keeper name - bhagwan dass s/o sheetal prasad.
          It's his habbit to harass people by closing phatak in advance 15 minutes and open after 5 minutes.
          Please justify the rule and regulation of phatak closing.
          Is it digital india and people are free to stand along with the phatak to see the train.
          Waiting for strict action.
          Indian Railways customer support has been notified about the posted complaint.
          Azadpur village Mandir wali gali near railway line ke pass bahut tezi se construction Ho Raha h 04 September 2019 jo wahan ke aas pass ke log kar rahe
          Hai
          Sir
          I have booked a parcel under Booking Number [protected] from Delhi to Pathankot on[protected]. As per website, the parcel was loaded in train Number 18101 (Tata Mori Express). The parcel has not reached till date.
          Request please help to trace the parcel.
          Thanks

          Warm Regards

          Rajnish Sharma
          [protected]
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            1
            1992Santu
            from Delhi, Delhi
            Sep 9, 2019
            Report
            Copy

            Address: Sealdah main, Kolkata, West Bengal

            Hi, this is santu pramanik i was coming from tata nagar by pune hw duranto expres. Unfortunately the train is 3hour late. I need to go to lakshmikanta pur. That's why i am came at sealdah station. & i was gone to the station master at 9th sep night shift. He has insult me & say "how u came to me without ticket" i say all ticket counter are closed. Havvy raining outside. Need help from you. Again he said loudly "u need to pay fine for coming me without ticket" & say get out i cannot help you.
            Indian Railways customer support has been notified about the posted complaint.
            Sep 09, 2019
            Updated by 1992Santu
            I am really shocked. At mid night where I will go. Where is my fault? If train is late. I just go for help from him. But His Behaviour is very Ruth. If YOU search you find I am always travelling by train every month. So can I expect this type of service? Need Justic!.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jyoti prakash Dubey
              from Mumbai, Maharashtra
              Sep 8, 2019
              Report
              Copy

              alcohol consumption in train

              Address: Jabalpur, Madhya Pradesh

              Today 8 sep 2019 train no 12191 shridhar express.
              I am traveling with my family in ac 2 coach no a2 and i front of tc and all staff in my coach few people are drinking and disturbing us now. But no body is responsible and responding properly.
              It's happening in train very often but no one is care about it.
              It's really rediculas and shameful. Railway should take strick action. Against it...
              Thanx...
              Helpful
              1 other people found this review helpful
              1 found this helpful
              4 Comments
              Report
              Copy
              S
              Sharma S Shailly
              from Mumbai, Maharashtra
              Sep 8, 2019
              Report
              Copy

              Address: B-15 Yoganand co. housing society, 410210

              Yesterday my mother 59 years old alone boarded a train from mumbai central to delhi (Rajdhani pnr = [protected]) it was a connecting train to bareilly.
              Another train from delhi to bareilly was (Rajdhani 20506 pnr =[protected]
              Rajdhani was 2 hours late due to which her another connecting train to bareilly missed and she struggled on delhi station, due to delay of indian railway she had to suffer, with a lot of luggage. I want refund for the ticket which was confirmed. Here i am attaching both confirmed tickets.
              +2 photos
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Subodeep Ray
                from Kolkata, West Bengal
                Sep 8, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: 4/1,s.c chatterjee street,belghoria,kolkata-700056, Kolkata, West Bengal, 700056

                Hi sir,

                Uts reg ph-[protected]

                Recharge amount-500 rs

                Recharge mode-paytm

                Upi ref[protected]

                Recharge status-initiated

                Issue-money already debited still not credited to wallet i need to renew my season ticket urgently please help me out, tried yo contact 138 but not reachable please help :)... I already marked a mail to sealdha division did not get any response i need to book my season ticket urgently
                +3 photos
                Sep 11, 2019
                Complaint marked as Resolved 
                Done
                Indian Railways customer support has been notified about the posted complaint.
                Recharge status-initiated

                Issue-money already debited still not credited to wallet i need to renew my season ticket urgently please help me out, tried yo contact 138 but not reachable please help :)... I

                uts r wallet recharge failed - Comment #4017298 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Godson Binoy
                  from Bengaluru, Karnataka
                  Sep 8, 2019
                  Report
                  Copy

                  I tried booking the railway ticket online through irctc website on[protected] but unfortunately the ticket not booked but money got debited. Money is not yet refunded. Can anyone please help.
                  Payment done by phonepe upi.
                  Amount is 1427
                  Status is not still clear
                  Transaction id:[protected]
                  16525 / bangalore exp
                  Ktym to sbc
                  Booking date : 09 sep 2019
                  Payment status: pending from bank end
                  Transaction amount :1427.7
                  Bank name:credit & debit cards / upi / wallet (Powered by phonepe)
                  +1 photos
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    umesh222
                    from Krishnagiri, Tamil Nadu
                    Sep 8, 2019
                    Report
                    Copy

                    I was booked an premium tatkal ticket from mmct-mtj. Due to late in connecting train i was miss my train and filed tdr with some other reason because i was lost to find out the valid reason. I tried to change the reason but there was no way to change in tdr reason. After two month my tdr was rejected with nil refund.
                    Actually i want to i booked my ticket in premium tatkal why should i miss my train without a valid reason..
                    +1 photos
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sharma S Shailly
                      from Mumbai, Maharashtra
                      Sep 8, 2019
                      Report
                      Copy

                      Address: B-15 Yoganand co. housing society, 410210

                      Yesterday my mother boarded rajdhani from mumbai central (12951) seat no. A2/51/lb and departure time of the train was 08: 35.
                      But the train reached the delhi station at 9:40 due to which she could not board her another train which is new delhi to bareilly (20506) b5/12/lb
                      Who is responsible for this... I want refund for her new delhi to bareilly ticket
                      +2 photos
                      Indian Railways customer support has been notified about the posted complaint.
                      Sep 08, 2019
                      Updated by Sharma S Shailly
                      Want refund and help for an old mother sitting on a platform no.7 with language.

                      Sep 08, 2019
                      Updated by Sharma S Shailly
                      want refund against pnr no [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Snn123
                        from Thrissur, Kerala
                        Sep 7, 2019
                        Report
                        Copy

                        Address: RAMACHANDRA COLONY, Palakkad, Kerala, 678011

                        Pnr no [protected] train no 12602 dt 9.8.2019 a. N. Krishnan mangalore - chennai sno b2/10 rs 895/= train cancelled due to flood i am eligible for full refund not partilly
                        Due to ignorance i have cancelled the e ticket i dont know full amount will be reefund due to cancellation of trainpleaase credit rs 895/- to my account a. N. Krishnan sb a/c no [protected] state bank of india nri palakkad br ifsc code no; sbin0014465
                        If i have not yet recd the same i am forced to go to ombudsman immediately
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ragga2
                          from New Delhi, Delhi
                          Sep 5, 2019
                          Report
                          Copy

                          I, karnail singh got three parcels booked on date[protected] from old delhi railway station to pathankotjunction (Prr number - [protected]).

                          2/3 parcels have reached station and the third one is missing. Nobody at the station has any know how of the missing parcels. To top the agony, they are not delivering the other two parcels as well on the pretext that all of them will be given together.

                          Everybody knows that if the parcel stays lying on the station for long than items start missing inside.

                          Sir, i am in private job and hence i cant take leave and go to the railway station daily.

                          I attached the billty copy herewith please open this attachment & understand my problem.

                          Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

                          Thanking you.

                          Your faithfully,

                          Karnail singh
                          Ph.[protected]
                          +3 photos
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anant Khemka
                            from Kolkata, West Bengal
                            Sep 4, 2019
                            Report
                            Copy

                            Respested sir/madam,
                            I anant khemka who is travelling from sealdah to deen dayal upadhaya junction train number 12987 as i board the train i got the bedding roll very dirty as it seems to be the used one.
                            Details of mine is as follows:-
                            Ac 2 tier
                            Coach a1
                            Seat number 12, 16
                            Pnr number:-[protected]
                            Train number 12987
                            I kindly request you to take appropiate action against my compalint.
                            Thanking you,
                            Anant khemka
                            Mob numbr:-[protected]
                            [protected]@gmail.com
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Loverboy23
                              from Jabalpur, Madhya Pradesh
                              Sep 4, 2019
                              Report
                              Copy

                              This is to inform you that a lady has to travelled from ltt in ltt-azamgarh exp.
                              She is pregnant and alone at the ltt station. There were no update of train status. At departure time they get an announcement that train has been delayed for 3 hrs.
                              Its been more than 4 hrs, there were no update about the train. She is not getting any help from the railway and feeling sick.
                              Need help urgently at ltt station. Her name is pallavi. Please help soon.
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mishtis23
                                from Kanpur, Uttar Pradesh
                                Sep 4, 2019
                                Report
                                Copy

                                Address: Faizabad, Uttar Pradesh, 224123

                                Sir aaj 4/9/2019 ko mai train no 14205 ke coach no a1 me safar kr raha hu isme coach attandent dwara battamiji se baat karna evam yatri ko bevkof kehna asmmanjank ghatna hai. Iss vartav se mai railway ke coach attendent dwar aahat hua hua hu. Kripya uchit karyavahi karne ka kasht kare. Jisse yatri apne aap ko surakshit mahsoos kare. Coach attandent ne jo shirt pehn rakhi hai us per uski name plate nahi lagi hui hai. Jisse asuraksha ki bhavna yatriyon ke ander bani rehti hai
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  O
                                  Ovais A Khan
                                  from Mumbai, Maharashtra
                                  Sep 9, 2019
                                  Report
                                  Copy

                                  Please provide a halt for 12617/18 Mangala Exp. at Thane for the benefit of the Passengers from Mumbai surburbs and also at Dholpur & HBJ. as no trains are available for the South there.
                                  Halt has already there for Bhopal Shatabdi at Dholpur & Hbj is the source you can know the importance of these stops.
                                  Passengers from Mumbai find it difficult to travel uptill kalyan.Providing a halt at Thane will solve the problem to some extent.
                                  Dholpur jn. is also developing in new town
                                  And Habibganj halt will help the Passengers of Bhopal.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raver
                                    from Erandol, Maharashtra
                                    Sep 4, 2019
                                    Report
                                    Copy

                                    Address: Raver Station, Jalgaon, Maharashtra, 425008

                                    We urge all passengers traveling from raver to jalgaon to reach jalgaon only italisi passenger is the only train that reaches bhusawal station and deliberately parked outside the station without taking it to the station. At that time, bhusawal surat prasenger which is the only train to go to jalgaon, has been depart from bhusawal. Ete we near to 1500 to 2000 pasasenger runs to catch pasasenger. We are repeatedly requesting the members of raver lok sabha and our representatives, but solution has not found & every day our problems are increasing. There is no one give attention towards our problem & common public are not getting justice.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Bhagwanpur station
                                      from Gaya, Bihar
                                      Sep 3, 2019
                                      Report
                                      Copy

                                      Address: Near railway station, Vaishali, Bihar

                                      Dear sir,
                                      I am anand gaurav and i am belong to bhagwanpur station near by hajipur junction dist - vaishali state - bihar . My conplaint :- In bhagwanpur station tatkal ticket reservation in very dirty game played by station staff and station master and private ticket vendor
                                      because they are take money to vendor( name- sanjeet rai) and black the ticket . And gentle people are not take a ticket normal way please help him because fight are start and vendor are beat
                                      +1 photos
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit