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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 73

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G
Goregaon CRS
from Mumbai, Maharashtra
Dec 14, 2018
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Address: 400104

Kindly arrange to send your engineer for servicing of following mention epson 310 ticket printers at prs goregaon as early as possible. Due to summer rush reservation will commence from next few days. Please treat as most urgent.
1) q7dy031399
2) q7dy031400
3) q7dy031402
4) q7dy031403 thanking you,


Mahesh mestry
Cers-goregaon
Mob no-[protected]
Indian Railways customer support has been notified about the posted complaint.
Dear sir,
I have already ticket but railway staff charge the extra amount on fare.
Train no-12976
Railway staff ID-DID0199940
No proper air conditioner service which is leading to bad smell!
Train no 12324 ANVT HWH EXP train main bogi no S9 main toilet ke liea koi pani nagi araha hai. ANAND VIHAR STATION SE KANPUR CENTRAL AYA GIYA PHIR VHI KOI PANI NAHI HUA ...PLS SOLVE WATER PROBLEM NEXT STATION PAR ALLADABAD PAR.
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    J
    Jitesh Kumar Jangid
    from Jaipur, Rajasthan
    Dec 14, 2018
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    Address: Alwar, Rajasthan, 301001

    Dear sir
    For your information train no 59722 and 59721 train running late regularly from last six months. All of the passenger infected of this problem so request you to please help passenger.
    Please check last one year train running status of 59722 and 59721 you got all these train running regularly late.
    These train stay one station 1 hour for crossing and thursday, sunday start from jaipur late 2 to 3 hours. What's of the problem no one to say.
    Indian Railways customer support has been notified about the posted complaint.
    This is in regards to PNR [protected], train# 15646 From station Patna many unreserved passenger have been boarded in Sleeper coach S3 and they are force fully getting up passenger who have reserved tickets. The train coach seems like unreserved coach. Kindly advise. The next station from now is Ara Jn.
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      N
      Nishanth Mosam
      from Hyderabad, Telangana
      Dec 14, 2018
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      Address: Hyderabad, Andhra Pradesh, 500061

      I have tried to book a new season ticket in my app, with mobile number [protected], money of 909 got deducted twice from my account but ticket didn't got booked,

      It also happened last month but i ignored but this time the money got deducted twice, my cheque or reference numbers for two transactions are[protected],[protected]

      Please help me with my issue

      With regards
      Nishanth
      Indian Railways customer support has been notified about the posted complaint.
      PNR: [protected]
      Attached compartment GD2 with generator, noisy environment and non functional AC. Panic journey experience is started for next 4 hours. Please resolve the issue if possible or change the berth.
      Sir I have booked two wheeler parcel from Bhopal to Visakhapatnam on Dec 1...parcel still not loaded from Bhopal please ensure that...
      Misbehave of coach Mitra regarding seating near free space in S6 12904 Golden temple mail on 29.11.2018 approx 9:10 pm

      See video please
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        L
        Lalit Ratlam
        from Indore, Madhya Pradesh
        Dec 12, 2018
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        Address: Ratlam, Madhya Pradesh, 457001

        Hello sir,
        i am a responsible person of your country. I have a complaint against my parcel.Sir, i have book my parcel from ludhiyana to ratlam whose builti number is-193402 which was loaded on 1/12/2018 on train 12472 katra to bandra terminus(jammu tavi) whose coach no is-63683 which has not got till today 12/12/2018 and we have also complaint to ratlam parcel office and (cps) officer and they have also tried their best but they could'nt found the parcel.
        I am requesting you to please help me to found my parcel my mobile number is-[protected] and my gmail id [protected]@gmail.Com please sir help me i am in very trouble. Please help me sir.
        Thankyou.
        +1 photos
        Indian Railways customer support has been notified about the posted complaint.
        Me
        Kamlesh Singh
        Kachh exp se Vadodara to borivali ka January ticket RU 135 ka liya aor 2 class me baith gaya titi ne mujhe atricat 350 RU ka fine barvaya
        [protected]
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          Ather12
          from Mumbai, Maharashtra
          Dec 12, 2018
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          Address: Mumbai City, Maharashtra, +918779666804
          Website: Zaakpay PG

          I have booked rly. Ticket on 06.12.18 through irctc. Portal i have paid through icici debit card. Due to some reason my rly ticketc cancelled on 06.12.18 irctc portal says payment is refunded on 07.12.2018 through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
          Transaction id.[protected]
          Refund id [protected]
          Refund bank zkpy dt 10.12.18
          Refund amt 1675.0/-
          Phone no.[protected]...
          +1 photos
          Indian Railways customer support has been notified about the posted complaint.
          Dec 12, 2018
          Updated by Ather12
          Please reply me as soon as possible for
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            @
            @sonu shah
            from Delhi, Delhi
            Dec 12, 2018
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            Sir my name is sonu shah and i am in mahananda exp. No 15484 in coach s6 at seat no 31. Train was started from its originating station delhi and still toilet is not clean. I am traveling with family with children, i wanna go toilet for fresh but there is no water so how can i use toilet tell me. Why so. If someone complain, it should be in between bt i have to complain from bigning place it is very bad. I requeste plz take action and just clean toilets and fill water.😡
            Indian Railways customer support has been notified about the posted complaint.
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              Address: Pune, Maharashtra, 411027

              Ticket/journey details
              Registration no. [protected] pnr no. [protected]
              Journey date 31/10/2018 class 3a
              Train no. 07007 train name sc dbg spl
              Station from rnc station to nwd
              Boarding point rnc reservation upto nwd
              Ticket no. 0 quota e
              Date of booking 07/10/2018 total ticket fare (Rs.) 2060
              Transaction id [protected] pass/warrent no. 0
              Passenger details
              Gn train running...
              +1 photos
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              P
              prasanth
              from Hyderabad, Telangana
              Dec 11, 2018
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              Poor maintenance of coaches even in two tier coaches there is no cleaning of toilets from entire journey, especially from nzm station. Poor pest control and rodents damaging our bags. Even the capital of india that nizamuddin railway station is so worst as per compared to the all stations in south central railway, platforms are rough and not able to take trolley bags
              Indian Railways customer support has been notified about the posted complaint.
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                sandy789868
                Dec 10, 2018
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                Address: Patna, Bihar, 800002
                Website: rrbonlinereg.in

                Dear sir,
                I'm alok kumar from patna of bihar
                I'm very worried to say that i couldn't be appeared in the rrb exam only because of railway wrong notification.
                My exam was to be taken on 5th december, 2018. Therefore i had booked train ticket according that date but i got the message on my registered mobile no by rrb on 2nd dec 2018..in which, there was mentioned my exam is scheduled on 6th dec., 2018.
                Following this message i cancelled my train ticket... After few hours i got one message..in which it was written "ignore above message..."
                You can download my admit card and check that out.
                Reg. No. (Username): [protected] for rrb cbt 2018
                Dob (As password):[protected]

                I applied the form from obc category and paid for this rs. 500, in which rs. 400 was to be refunded if appear in the exam but i couldn't be appeared because of wrong notification.

                I want my rs. 400 cashback.
                Please sir help me.
                +2 photos
                Indian Railways customer support has been notified about the posted complaint.
                Feb 27, 2019
                Updated by sandy789868
                Please resolve my complaint
                Mar 03, 2019
                Updated by sandy789868
                My friends get Rs. 390 in their account but i
                Please solve my problem
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                  S
                  Sameer Khairnar
                  from Bhubaneshwar, Odisha
                  Dec 7, 2018
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                  My name is sameer khairnar. I am currently travelling from thane to nashik road in nandigram express. My pnr number is [protected]. I am quite surprised to see that there is no tc in my coach, but tc has visited sleeper coach but i saw tc visiting the ac coaches. What’s the purpose of reservation if we as common citizens of india are still facing such an issue. I am finding myself helpless as i am unaware whether the concerned person is travelling alone or in a group. I am supposed to occupy side lower berth, and there are in total 4 people including me who have occupied the seats. These seats are ideally supposed to be occupied by only 2 people. I would request the concerned authority to take severe action against such happenings taking place regularly in this system.
                  I wanted to attach a few photos which i was able to click without the concerned passengers getting noticed, but due to high memory the server is not allowing that to be done.
                  Expecting a positive response.
                  Indian Railways customer support has been notified about the posted complaint.
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                    T
                    Tech देशी
                    from Raebareli, Uttar Pradesh
                    Dec 6, 2018
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                    Address: Gorakhpur, Uttar Pradesh, 273008
                    Website: Consumercomplaints.in

                    Sir I Am Mukesh Kumar from. Some days before i was booked my bullet bike From Gorakhpur to Alipurduar Junction. By Railway Parcel Facility.. On 20/11/2018.
                    By Kaviguru Kamakhya Express(19709).But some carelessness of Railway Parcel Department Employees it was did not picked up in this train for it destination. I did many complain to employees but they didn't listen. After three days on 24/11/2018 they Picked up my parcel In another train thats no. Is (12408). 12 days paased but my parcel is not reached its destination.. Please sir Find my bike..
                    +2 photos
                    Indian Railways customer support has been notified about the posted complaint.
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                      Amit1322
                      from Lucknow, Uttar Pradesh
                      Dec 6, 2018
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                      I traveling to patna in 12488 seemanchal express pnr no [protected] coach s8-68, 69 & 71. This compartment charging sockets is not working. I lodged complaint to attender. The electrician cheked, he says no spare sockets are available with me. He knows the socket was faulty earlier. But not repaired anyone. Please solve the issue immediately. I shall be highly obliged.
                      Amit kumar
                      Indian Railways customer support has been notified about the posted complaint.
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                        A
                        Anilbdighe
                        from Delhi, Delhi
                        Dec 6, 2018
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                        Address: 410206

                        We travelled in s1 coach in train no. 12617 on 04 dec 2018, s1 33, 36. Panvel to nizamuddin.
                        Pnr [protected]. Whole night sales men particularly tea vendors were shouting and dis turning us whole night, would come every 3 min.
                        We deserve peace at night. We are sr citizens and suffer from lack of sleep normally also difficult to get sleep, we were disturbed every 3 min, they shout whole night, i had big quarrel at 3 am with a tea vendor who would disturbe us every 3 min, there was huge fight, could have resulted in big problems, next day i had some important work at delhi, office, my health was bad due to no sleep, also too many beggars, they also steal, tt were not visible whole 24 hrs, they get hafta from vendors, pl act and make rule - no salesmen from 22 hrs to 07 hrs.
                        Indian Railways customer support has been notified about the posted complaint.
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                          S
                          sunil sadanand
                          from Sulya, Karnataka
                          Dec 6, 2018
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                          Address: Bangalore, Karnataka

                          The unreserved ticketing system requires a print out for travelling if location based booking is not enabled.
                          Why do we need to print a ticket and waste further money on kiosks as well as paper?
                          Definitely not a case for digital india.
                          More over the printing kiosks are most of the time are in error state or under maintenance resulting in waste of money and time for the traveler.
                          Please introduce paper less travels for all mode of booking.
                          Indian Railways customer support has been notified about the posted complaint.
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                            M
                            Mikko
                            from Muzaffarpur, Bihar
                            Dec 5, 2018
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                            Address: 8023001

                            I am very surprised to see the reason to repudiate tdr. Train was late more than three hours. Immediately i booked ticket in train no. 12277 (Shatabdi express) pnr no. [protected], seat no. 66, 67 & travelled with my wife from howrah to bhubneswar by shatabdi express. I also filed tdr after sitting in shatabdi.
                            Please check & enquire from the ticket checker, such type of ticket checker is creating bad image of indian railway.
                            I have also sent emails two, three times to [protected]@irctc.co.in but till date i have not received any reply. Please check & arrange to refund my amount. Regards, peeyush dutt
                            Indian Railways customer support has been notified about the posted complaint.
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                              Nagaraju Arudra
                              from Mandapeta, Andhra Pradesh
                              Dec 4, 2018
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                              It is about delay of more than 2.30 hrs for just less than 100 kms. I am in journey. Still needs to travel more than 200 kms. But such inappropriate running timings definitely hamper our faith on indian railways and as well doesn't guarantee the safety at destination (As it reaches midnight). This is ridiculous and going on. More than 5 trains crossed with in 100kms. Then what is the question of running this train? Why the exact timings defined instead of approximate timings. And why we should worry after getting boarded this train (08574 - on 04/12/2018). Never seen such inordinate delay except in case of natural calamities. But today it is not the case. If it is not possible to run the train, please don't. We will not get trapped and suffered. We look for alternatives.
                              Indian Railways customer support has been notified about the posted complaint.
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                                Pankaj Vachhani
                                from Mundi, Madhya Pradesh
                                Dec 4, 2018
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                                Dear sir,

                                I have booked my parcel no. [protected] from surat, gujarat to bina, mp. On dated 26.11.18. Parcel had loaded on 27.11.18 from surat to jhansi on train no. 11104. But parcel was unload at bdts from train no. 11103 on 03.12.18 17:55:00. Parcel was loaded again on train 22927 from bdts, please update for the parcel and status/location of the parcel.

                                Regards,
                                Pankajbhai vachhani
                                [protected].
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Shekhar veer
                                  from Bhubaneshwar, Odisha
                                  Dec 4, 2018
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                                  Sir i have done a bike parcel from vijayawada to bargarh road on 1st december 2018 at vijayawada jn. Till now i have not received my bike and there is no update of that parcel through sms or calls. I also enquired at the bargarh road railway station, they said they didn't received yet. What can i do to get my bike as soon as possible. Please help me out.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    sarwigya
                                    from Gwalior, Madhya Pradesh
                                    Dec 3, 2018
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                                    Address: Ujjain, Madhya Pradesh, 456001

                                    I had booked a ticket from ujjain to ahemdabad in sabarmati express (19166) journey date was 11 nov. I had filled tdr claim mentioning reason for tdr:train late more than three hours and passenger not travelled. I received an email that claim is rejected stating reasin "as per chart passenget has travelled". Please note i had travelled to ahemadabad and i took jabalpur somnath express at 10:45 pm from ujjain. I have the ticket details. Hence i can prove that railways has wrongly deneid the tdr claim.. It is wrong that i have travelled. Please check it onces at your end, i want my money back or refund.

                                    I will be grateful to you..

                                    Pnr no:[protected]
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      M
                                      Minihoi
                                      from Delhi, Delhi
                                      Dec 3, 2018
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                                      Resolved

                                      Address: Pune, Maharashtra, 411013

                                      1. Kindly refer complaint ticket id 2270736.
                                      2. My wife ms. Mini s booked one e-ticket (Particulars as given below) while she was at delhi from her user id - minihoi. She used debit card of bank of india, motibaug, delhi belongs to her son mr. Atul raj. The ticket was subsequently cancelled on 05/11/2018 and she come back to pune. Message received as the amount is refunded; details are :-
                                      Details of ticket, and cancellation
                                      (A) pnr no : [protected]
                                      (B) train no : 22209-new delhi duronto exp.
                                      (C) from : ratlam jn to : new delhi.
                                      (D) ticket type - e - ticket. ; class : 3a
                                      (E) boarding station : ratlam jn
                                      (F) transaction id - [protected]
                                      (G) booking date : 05/11/2018.
                                      (H) date of journey : 06/11/2018 08:40 hrs.
                                      (J) passenger name : kavirajan kn & sudha kavirajan
                                      (K) status of booking : wl
                                      (L) fare amount : 3890.98
                                      (M) cancellation date : 05/11/2018
                                      (N) refund amount (As specified by irctc) : 3760.00
                                      (O) cancellation/refund id (As specified by irctc) : [protected]
                                      (P) refund date (As specified by irctc) : 09/11/2018

                                      3. The above amount has not been credited in the bank account till date. You are requested to look into the matter and credit the amount.
                                      Dec 4, 2018
                                      Complaint marked as Resolved 
                                      Indian railways has settled the grievance on the very date of complaint i.e.03/12/2018 17:28 Hrs by refunding the amount in the affected bank account. I rate FIVE STAR to Indian Railway Customer Care.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Dec 04, 2018
                                      Updated by Minihoi
                                      Grievance settled. Thanks to all concerned.
                                      My PNR:[protected], TRAIN:12833, DOJ:22-11-18, , ST-HWH, Coach-S 10 seat- 31
                                      A K CHATURVEDI

                                      Problem- Charger point is not working. Kindly do the needful done from your end asap.
                                      No seat available in train No 68040 in ladies compartment.60% of seat aquaired by male.

                                      non-refund of cancelled ticket - Comment #3289855 - Image #0
                                      Lost idly pot today while travelling in mangalore express got down in thane station, PNR number [protected].if found pls contact [protected]. Seat number 32.
                                      Nishet's reply, Nov 22, 2018
                                      Train departed from udupi mangalore, pls contact if found.thanks
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