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Indian Railways Complaints & Reviews

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Updated: Jun 25, 2026
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Indian Railways reviews & complaints page 76

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@sonu shah
from Delhi, Delhi
Dec 12, 2018
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Sir my name is sonu shah and i am in mahananda exp. No 15484 in coach s6 at seat no 31. Train was started from its originating station delhi and still toilet is not clean. I am traveling with family with children, i wanna go toilet for fresh but there is no water so how can i use toilet tell me. Why so. If someone complain, it should be in between bt i have to complain from bigning place it is very bad. I requeste plz take action and just clean toilets and fill water.😡
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    prasanth
    from Hyderabad, Telangana
    Dec 11, 2018
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    Poor maintenance of coaches even in two tier coaches there is no cleaning of toilets from entire journey, especially from nzm station. Poor pest control and rodents damaging our bags. Even the capital of india that nizamuddin railway station is so worst as per compared to the all stations in south central railway, platforms are rough and not able to take trolley bags
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      sandy789868
      Dec 10, 2018
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      Address: Patna, Bihar, 800002
      Website: rrbonlinereg.in

      Dear sir,
      I'm alok kumar from patna of bihar
      I'm very worried to say that i couldn't be appeared in the rrb exam only because of railway wrong notification.
      My exam was to be taken on 5th december, 2018. Therefore i had booked train ticket according that date but i got the message on my registered mobile no by rrb on 2nd dec 2018..in which, there was mentioned my exam is scheduled on 6th dec., 2018.
      Following this message i cancelled my train ticket... After few hours i got one message..in which it was written "ignore above message..."
      You can download my admit card and check that out.
      Reg. No. (Username): [protected] for rrb cbt 2018
      Dob (As password):[protected]

      I applied the form from obc category and paid for this rs. 500, in which rs. 400 was to be refunded if appear in the exam but i couldn't be appeared because of wrong notification.

      I want my rs. 400 cashback.
      Please sir help me.
      Indian Railways customer support has been notified about the posted complaint.
      Feb 27, 2019
      Updated by sandy789868
      Please resolve my complaint
      Mar 03, 2019
      Updated by sandy789868
      My friends get Rs. 390 in their account but i
      Please solve my problem
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        Sameer Khairnar
        from Bhubaneshwar, Odisha
        Dec 7, 2018
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        My name is sameer khairnar. I am currently travelling from thane to nashik road in nandigram express. My pnr number is [protected]. I am quite surprised to see that there is no tc in my coach, but tc has visited sleeper coach but i saw tc visiting the ac coaches. What’s the purpose of reservation if we as common citizens of india are still facing such an issue. I am finding myself helpless as i am unaware whether the concerned person is travelling alone or in a group. I am supposed to occupy side lower berth, and there are in total 4 people including me who have occupied the seats. These seats are ideally supposed to be occupied by only 2 people. I would request the concerned authority to take severe action against such happenings taking place regularly in this system.
        I wanted to attach a few photos which i was able to click without the concerned passengers getting noticed, but due to high memory the server is not allowing that to be done.
        Expecting a positive response.
        Indian Railways customer support has been notified about the posted complaint.
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          Tech देशी
          from Raebareli, Uttar Pradesh
          Dec 6, 2018
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          Address: Gorakhpur, Uttar Pradesh, 273008
          Website: Consumercomplaints.in

          Sir I Am Mukesh Kumar from. Some days before i was booked my bullet bike From Gorakhpur to Alipurduar Junction. By Railway Parcel Facility.. On 20/11/2018.
          By Kaviguru Kamakhya Express(19709).But some carelessness of Railway Parcel Department Employees it was did not picked up in this train for it destination. I did many complain to employees but they didn't listen. After three days on 24/11/2018 they Picked up my parcel In another train thats no. Is (12408). 12 days paased but my parcel is not reached its destination.. Please sir Find my bike..
          Indian Railways customer support has been notified about the posted complaint.
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            A
            Amit1322
            from Lucknow, Uttar Pradesh
            Dec 6, 2018
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            I traveling to patna in 12488 seemanchal express pnr no [protected] coach s8-68, 69 & 71. This compartment charging sockets is not working. I lodged complaint to attender. The electrician cheked, he says no spare sockets are available with me. He knows the socket was faulty earlier. But not repaired anyone. Please solve the issue immediately. I shall be highly obliged.
            Amit kumar
            Indian Railways customer support has been notified about the posted complaint.
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              A
              Anilbdighe
              from Delhi, Delhi
              Dec 6, 2018
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              Address: 410206

              We travelled in s1 coach in train no. 12617 on 04 dec 2018, s1 33, 36. Panvel to nizamuddin.
              Pnr [protected]. Whole night sales men particularly tea vendors were shouting and dis turning us whole night, would come every 3 min.
              We deserve peace at night. We are sr citizens and suffer from lack of sleep normally also difficult to get sleep, we were disturbed every 3 min, they shout whole night, i had big quarrel at 3 am with a tea vendor who would disturbe us every 3 min, there was huge fight, could have resulted in big problems, next day i had some important work at delhi, office, my health was bad due to no sleep, also too many beggars, they also steal, tt were not visible whole 24 hrs, they get hafta from vendors, pl act and make rule - no salesmen from 22 hrs to 07 hrs.
              Indian Railways customer support has been notified about the posted complaint.
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                sunil sadanand
                from Sulya, Karnataka
                Dec 6, 2018
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                Address: Bangalore, Karnataka

                The unreserved ticketing system requires a print out for travelling if location based booking is not enabled.
                Why do we need to print a ticket and waste further money on kiosks as well as paper?
                Definitely not a case for digital india.
                More over the printing kiosks are most of the time are in error state or under maintenance resulting in waste of money and time for the traveler.
                Please introduce paper less travels for all mode of booking.
                Indian Railways customer support has been notified about the posted complaint.
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                  Mikko
                  from Muzaffarpur, Bihar
                  Dec 5, 2018
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                  Address: 8023001

                  I am very surprised to see the reason to repudiate tdr. Train was late more than three hours. Immediately i booked ticket in train no. 12277 (Shatabdi express) pnr no. [protected], seat no. 66, 67 & travelled with my wife from howrah to bhubneswar by shatabdi express. I also filed tdr after sitting in shatabdi.
                  Please check & enquire from the ticket checker, such type of ticket checker is creating bad image of indian railway.
                  I have also sent emails two, three times to [protected]@irctc.co.in but till date i have not received any reply. Please check & arrange to refund my amount. Regards, peeyush dutt
                  Indian Railways customer support has been notified about the posted complaint.
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                    Nagaraju Arudra
                    from Mandapeta, Andhra Pradesh
                    Dec 4, 2018
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                    It is about delay of more than 2.30 hrs for just less than 100 kms. I am in journey. Still needs to travel more than 200 kms. But such inappropriate running timings definitely hamper our faith on indian railways and as well doesn't guarantee the safety at destination (As it reaches midnight). This is ridiculous and going on. More than 5 trains crossed with in 100kms. Then what is the question of running this train? Why the exact timings defined instead of approximate timings. And why we should worry after getting boarded this train (08574 - on 04/12/2018). Never seen such inordinate delay except in case of natural calamities. But today it is not the case. If it is not possible to run the train, please don't. We will not get trapped and suffered. We look for alternatives.
                    Indian Railways customer support has been notified about the posted complaint.
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                      Pankaj Vachhani
                      from Mundi, Madhya Pradesh
                      Dec 4, 2018
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                      Dear sir,

                      I have booked my parcel no. [protected] from surat, gujarat to bina, mp. On dated 26.11.18. Parcel had loaded on 27.11.18 from surat to jhansi on train no. 11104. But parcel was unload at bdts from train no. 11103 on 03.12.18 17:55:00. Parcel was loaded again on train 22927 from bdts, please update for the parcel and status/location of the parcel.

                      Regards,
                      Pankajbhai vachhani
                      [protected].
                      Indian Railways customer support has been notified about the posted complaint.
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                        Shekhar veer
                        from Bhubaneshwar, Odisha
                        Dec 4, 2018
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                        Sir i have done a bike parcel from vijayawada to bargarh road on 1st december 2018 at vijayawada jn. Till now i have not received my bike and there is no update of that parcel through sms or calls. I also enquired at the bargarh road railway station, they said they didn't received yet. What can i do to get my bike as soon as possible. Please help me out.
                        Indian Railways customer support has been notified about the posted complaint.
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                          sarwigya
                          from Gwalior, Madhya Pradesh
                          Dec 3, 2018
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                          Address: Ujjain, Madhya Pradesh, 456001

                          I had booked a ticket from ujjain to ahemdabad in sabarmati express (19166) journey date was 11 nov. I had filled tdr claim mentioning reason for tdr:train late more than three hours and passenger not travelled. I received an email that claim is rejected stating reasin "as per chart passenget has travelled". Please note i had travelled to ahemadabad and i took jabalpur somnath express at 10:45 pm from ujjain. I have the ticket details. Hence i can prove that railways has wrongly deneid the tdr claim.. It is wrong that i have travelled. Please check it onces at your end, i want my money back or refund.

                          I will be grateful to you..

                          Pnr no:[protected]
                          Indian Railways customer support has been notified about the posted complaint.
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                            M
                            Minihoi
                            from Delhi, Delhi
                            Dec 3, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411013

                            1. Kindly refer complaint ticket id 2270736.
                            2. My wife ms. Mini s booked one e-ticket (Particulars as given below) while she was at delhi from her user id - minihoi. She used debit card of bank of india, motibaug, delhi belongs to her son mr. Atul raj. The ticket was subsequently cancelled on 05/11/2018 and she come back to pune. Message received as the amount is refunded; details are :-
                            Details of ticket, and cancellation
                            (A) pnr no : [protected]
                            (B) train no : 22209-new delhi duronto exp.
                            (C) from : ratlam jn to : new delhi.
                            (D) ticket type - e - ticket. ; class : 3a
                            (E) boarding station : ratlam jn
                            (F) transaction id - [protected]
                            (G) booking date : 05/11/2018.
                            (H) date of journey : 06/11/2018 08:40 hrs.
                            (J) passenger name : kavirajan kn & sudha kavirajan
                            (K) status of booking : wl
                            (L) fare amount : 3890.98
                            (M) cancellation date : 05/11/2018
                            (N) refund amount (As specified by irctc) : 3760.00
                            (O) cancellation/refund id (As specified by irctc) : [protected]
                            (P) refund date (As specified by irctc) : 09/11/2018

                            3. The above amount has not been credited in the bank account till date. You are requested to look into the matter and credit the amount.
                            Dec 4, 2018
                            Complaint marked as Resolved 
                            Indian railways has settled the grievance on the very date of complaint i.e.03/12/2018 17:28 Hrs by refunding the amount in the affected bank account. I rate FIVE STAR to Indian Railway Customer Care.
                            Indian Railways customer support has been notified about the posted complaint.
                            Dec 04, 2018
                            Updated by Minihoi
                            Grievance settled. Thanks to all concerned.
                            My PNR:[protected], TRAIN:12833, DOJ:22-11-18, , ST-HWH, Coach-S 10 seat- 31
                            A K CHATURVEDI

                            Problem- Charger point is not working. Kindly do the needful done from your end asap.
                            No seat available in train No 68040 in ladies compartment.60% of seat aquaired by male.
                            Lost idly pot today while travelling in mangalore express got down in thane station, PNR number [protected].if found pls contact [protected]. Seat number 32.
                            Nishet's reply, Nov 22, 2018
                            Train departed from udupi mangalore, pls contact if found.thanks
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                              I
                              Ismayil a
                              from Bengaluru, Karnataka
                              Dec 2, 2018
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                              Hi
                              This is ismayil i taken ticket at ksr railway station to travel ksr to kadur (Ticket number (Aoa[protected] on 02/12/2018 timings - 20:34
                              I given rs 200 new note to ticket giver, it was out side of reservation counter (It was machine where one person stand and give ticket to passenger) he given me rs20 and ticket he denay to give change of rs5 i told i have given you rs 200 but he told i given 100 he don a fraud to me, infrent of me only he taken extra amount frome bhiar people (Un agucated)
                              Indian Railways customer support has been notified about the posted complaint.
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                                rakeshkumarsonker
                                from Lucknow, Uttar Pradesh
                                Dec 1, 2018
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                                Address: Lucknow, Uttar Pradesh, 226018

                                Sir
                                I had booked to and fro tickets in 2 ac from lucknow to mumbai cst and back to mumbai to lko on 7.3.2017 for jounary date 7.6.2017 & 13.6.2017 rrespectively in pushpak exp. The payment of these tickets were done by debit card.
                                Later i had cancelled both tickets. I did not recieved the refund of the tickets fare till now.
                                Since june 2017 i m contacting to [protected]@irctc.co.in, railway refund officers and bank officers but not recieved my refund till now.
                                From
                                R k sonker
                                Indian Railways customer support has been notified about the posted complaint.
                                Dec 01, 2018
                                Updated by rakeshkumarsonker
                                Sir
                                I had booked to and fro tickets in 2 AC FROM Lucknow to Mumbai CST and back to Mumbai to Lko on 7.3.2017 for jounary date 7.6. 2017 & 13.6.2017 Rrespectively in Pushpak EXP.The payment of these tickets were done by debit card.
                                Later i had cancelled both tickets.I did not recieved the refund of the tickets fare till now.
                                Since June 2017 I m contacting to [protected]@IRCTC.CO.IN, Railway refund officers and bank officers but not recieved my refund till now.
                                FROM
                                R K Sonker
                                Water leakage on railway water supply pipe on platform 16 old Delhi railway station...On 25nov2018

                                Vinay
                                [protected]
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                                  nande60
                                  from Bhubaneshwar, Odisha
                                  Nov 30, 2018
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                                  Address: Thane, Maharashtra, 766001
                                  Website: indianrailway.gov.on

                                  Sir, one parcel of motor cycle regn. No. Mp41mb9983 booked at on 27.11.2018lalyan station was not delivered at raipur till date. It is difficult follow up it as i am staying 300 lms away from raipur city. Please take immediate step to trace out the parcel and arrange to deliver at raipur and intimate us for receipt.
                                  With regards
                                  Devanand nag
                                  Mob no. [protected]
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    jigsrko
                                    from Anand, Gujarat
                                    Nov 30, 2018
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390007
                                    Website: Irctc.co.in

                                    My pnr is [protected]
                                    Journey date - 30/11/2018
                                    Karnavati express
                                    Coach no d 12 seat no 29 window side
                                    I booked ticket for window side but in same coach tc had sold my seat to unresearved passenger i am travelling in standing position in train right now i am requesting to give me full refund of my ticket i want full refund for my ticket when i booked proper confirmed ticket still i didnt got my seat in coach
                                    Nov 30, 2018
                                    Complaint marked as Resolved 
                                    I didnt gor my seat still i am travelling in train i booked window seat but on my seat some other passenger is travelling
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      mitrasukanya
                                      from Basti, Uttar Pradesh
                                      Nov 28, 2018
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                                      Address: 713103

                                      My parents, mr. Sankar prosad mitra & ms. Sadhana mitra (One senior citizen & other is a patient) were travelling to asn from lko through akaltakhat express (12318), having pnr [protected] on 27.11.18 with their confirmed seat nos 9 & 17 (Lower berths) of b1 coach; but their seats were priorly allotted to others by the tte, and the responsible tte hasn't come to them for verification of tickets till next one & half hour of leaving the train from lko. After searching two-three coaches, he was found when the clock is at around 11.50pm. That time also, tte was so reluctant to listen about it and he didn't show any kind of cooperation till the end; over that he misbehaved, used slang languages to my parents and finally told to adjust one middle berth & the allotted seat no 9 (Only one, second was desperately congested by other passenger in front of the tte). Such kind of non-cooperation was not expected by the railway staff first of all; and because of his mis-conduction through the system, my parents were forcefully allowed to asleep whole night as they are unable to climb to the middle berth.
                                      Please do necessary action at your end, so that the incident will be properly justified and shorted immediately.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        tharaneeswarrao venkatrao
                                        from Chidambaram, Tamil Nadu
                                        Nov 28, 2018
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                                        Address: Chennai, Tamil Nadu

                                        Dear team i was travelling from chengalpet to egmore in rameswaram express with my aged father yesterday morning i had a valid express ticket for unreserved compartment. The unreserved compartment was full due to my aged father and unkowingly enterd in luggage compartment. When the train reached egmore the ticket collector who was on that platform suddenly entered and starting shouting at us to give our mobile and id cards i told him that we had valid ticket but he responded this is not for travel hearing this i appologised and ask what is the fine amount he replied around 900 ruppes and told to pay 730 rs i paid the fine without arguing since fault is on my side. I enquired to submit my valid ticket but he refused and informed me the fine voucher is enough after few hours my father told me that the he has given the reason has ticket less travelling from villupuram to egmore and i was really shocked to hear and felt cheated its really disgraceful to the railways to do a act like this i kindly request to take the necessary action against the person who is responsible for this.
                                        Indian Railways customer support has been notified about the posted complaint.
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