Indian Railways Complaints & Reviews

Dear sir,
I was traveling with my sister from durgapura to sawai madhopur. I had reserved seats no. 4 and 5 in s1. Some of the passengers had a lot of luggage and had put these near our seats, and we were unable to sit properly. When we asked the other passenger to remove there luggage they denied. So, we asked ticket collector to request them but instead of asking them, he was favouring them and asked us to adjust and in a very rude manner.
I request you to teach him how to talk properly with passengers.
And also he had given many none reservation passengers seats out of some monetary benefits that he took instead of penalties.
Hope that we do not experience this next time.

Yours sincerely,
Anadi goyal

Train no. 22982
Coach: s1
Seat no.: p1 4 and p2 5
Pnr : [protected]

Hi team,

I am travelling in train 12709 from nellore to hyderabad.
The bill collector is providing seats to people having general tickets by taking money and by recommendation of other people.
We booked reservation and we sat in rac seats but he allowed to seat people who having general tickets.

Then it is no use of reservation, we are facing troubles.

Coach :s1

Request you to take necessary action on this,

Sir,
Mobile charging point of coach number s10, birth number 1, train number 16381 is not working. My pnr number is [protected]. Date of journey is 3.11.2018. Now we are going to reach guntakal jnt station. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks

Dear sir
My husband mr c s gnanadurai retired from central railway cwm parel in 30.03.1015
He was getting his pension from canara bank dharavi branch account no.[protected].
He expired on 15.01.2018.

Ppo no. - [protected]
My family pension is not granted till today i am feeling difficulties in survival without pension.

Smt epsie gnanadurai
C/301, shastri nagar chs ltd
Dharavi, mumbai. Pin 400017
Mob : [protected]
E mail - [protected]@gmail.com

मै अजिंक्य ठाकरे चंन्द्रपूर महाराष्ट्र दि.02/11/2018 को ट्रेन नं.18029 से जनरल तिकट क्र ufc[protected] तिकट किराया215/-₹ दिया ओर गाडी छुटने से पहले टिटि से संपर्क किया कि मेरे.मित्र स्लिपर कोच एस-13 मे है मुझे अतिरिक्त किराया लेकर स्लिपर का तिकट मांगा तो मुझे अतिरिक्त किराया 200/-₹ और मेरे पास कोई सामान न ही रहने के बाद बेमतलब 250 सामान भाडा लिया गया जिसका रसिद नंः a 693282 है जब मेरे पास सामान नही था तो 250/-₹ क्यो लिया गया उचित कार्यवाही हेतु शिकायत है अजिंक्य ठाकरे चंद्रपुर.

Respected sir/madam
I booked my parcel/luggage at ald (Allahabad) on 30/10/2018 for deos (Deoria). Item was loaded in kashi express (Train no.15017) on 31/10/2018 in morning. Journey between allahabad and deoria is only 8 hours but still after 4 days my luggage (Sofa set) is not delivered. I approached deoria sadar railway parcel office thrice but they are not giving any satisfying answer. Deoria sadar railway parcel office is not cooperating. Plz solve my problem.
Prasoon kumar singh
[protected]
Prr no. [protected]

Fare of duronto from bangalore to howrah shown (Sleeper class) as from rs.1100 to 1496/- (Max.) in indian railway site on line, but counter has charged rs.4500/- (Mentioned in ticket) for 3 adult passengers (Pnr-[protected]). How it is possible? I dont know the dynamic fare. What is this? Counter always asking that whether you will take food or not, why this is? It is everybody knows that food is always included with the fare of rajdhani, duronto, satabdhi.

Hi, last night i was travelling from howrah to bhubaneswar in howrah puri superfast express. Train number is 12837. There were lot of bed bugs in my seat and i could not sleep whole night due to this. How the hell are you guys taking care of indian railways. Everytime i travel in a night journey train, either some guard/railway police guy is molesting some girl or i am seeing bed bugs. At least if you are getting salary, do some good work...

My Co brother & sister in law travelled from Chennai Egmore to Rajmundry
by Circar express on 25/10/18 in Second AC ( coach no A1)
The bags kept under the seat were bitten by rats in the compartment and had to throw away the bags and all food items they carried

The compartment also looked very old and it did not look like secod AC compartment

As we were on tour to Andhra Pradesh and as my sister in law won't take food out side, she had to struggle without solid food and had to survive only on fruits and juice & milk till we returned on 29/10/18 by Puri Chennai express

We need only a letter from railways that the coaches will be maintained well without any kind of insects

passenger names -- P.Sundarrajan & Lalitha Sundarrajan

Seeking immediate and appropriate action against theft of my iphone when i was travelling from coimbatore - bengaluru in 16528 train on 30th oct 2018. I boarded train from coimbatore on 30th oct 2018 @11.25pm and after train reached erode, i couldn't find my iphone (Golden color, iphone 6). I had put my phone on charge and couldn't find it fraction of seconds. I lodged complaint with ttr in the same train (Mr. Gautam prasad). On request he issued fir: 008584 and i was advised to lodge complaint through online portal and notify southern railways egmore

Request your immediate action to find my lost phone.

Passenger name : k. Raghunathan
Pnr no: [protected]
Mobile no : [protected] / [protected]

Regards
K. Raghunathan

I had travelled on the 5th of october from bilaspur to howrah pnr # [protected] (1ac) by duronto express which was scheduled to arrive howrah at 19:50 hours ist post which i was scheduled to travel by padatik express (1ac) from sealdah at 23:20 hours ist vide pnr # [protected]. Duronto express was late on 5th of october by 3 hours 10 minutes and arrived howrah only at 23:00 hours owing to which none o[censored]s could travel from sealdah to njp. I filed for a tdr but it was repudiated by zonal railways sealdah division. I am not sure who to blame here if one of the trains of indian railways was late owing to which i missed the other train. Obviously, this cannot be attributed to the passenger since i booked thinking duronto is a premium train and is always on time and had kept a gap of three hours for the next train. If i am travelling by first ac on a premium train and that train is delayed i am sure indian railways needs to do soul searching in these cases. I had to book a flight next morning and fly to bagdogra due to the delay of a "premium" train. I am only looking for a refund of the journey not started from sealdah by padatik express.

Travelling in 12308 jodhpur express on 31st october in ab1 one of worst cleanness seen in recent days. Toilets smelling like public toilets. All materials floating up. No one there to clean attender just speaking rudely what we can do nor i can call cleaning staff nor can do anything. Progess has stopped previous days back in more worst condition. Railways coming up but seeing condition of 12308 it's very 😔
Hope some thing will happen

I have been travelling since a long time through indian rail but i must say its a worst ever transportation service. It takes a huge delay in arrival.
Sometimes they stop the trains on not mentioned junctions. If any junction is out of stoppage then why do they stop the trains there.
And if train is already late then what's the requirement to stop itbon outer. Are those junction. No.. I am pissed off

#

Train # 08574 / tpty vskp spl date of journay # 30-oct-2018 ; is late by 4 hours
There is no explanation given on why the trains has been late or still running late
This has been the status for a quite a while with no one knowing why the train is runnign late neither the ticket collecter or the station master

The one reason thing they say that special trains are always late is this the right reason? If this is the reason why is not clearly mentioned or informed while booking ticket?

Travelling in indian railways from karvar to bangalore train on 30 october 2018 midnight. Ticket inspection officer communicated rudely with me because travelling in the resrved category compartment. There is no space in second class category and door is also locked in second class thats why i travelled on the reserved category. But being a ticket inspection officer and also a central govt employee behaved very rudely with me. Being the responsible position, you should guide for common citizen of india rather you have communicated very rudely. Don't show your power of position to the common citizen. First you should learn how to talk with traveller..
Shame on you officer.

You should tell the railway department to attach some more second-class compartment because traveller in second class is more. Don't show your power of position to the common citizen.

I had booked ticket for 3 person from kharagpur to visakhapatnam, train had been cancelled and i filed the tdr with reason that training had been late by more than 3 hrs, why my tdr cancelled and my refund i snot initiated.
Pnr no is [protected]
My reason for filing the tdr is incorrect but i file the tdr for cancellation of train, but at the time of filling the tdr train cancellations reason is not displayed so i filed the tdr by the reason that the train has been late more than 3hrs

Dear sir,
I have booked my bike reg no gj05ks5831
At surat station on
25.10.2018to dispatch to bina jun. My pw bill is a9610784
It was loaded from surat station on26.10.2018 in surat muzzafferpur exp but still i am waiting for
My bike, even though, no one from railway
Authority is replying where is my bike. I
Have visited to bina station parcel office but they are not replying
Specifically.
Please help.
Thanking you.
Regards,
Nitin sadhwani
Bike no. Gj05ks5831
Receipt no. A9910784
Mobile no: [protected]

Pnr no. [protected]
I have done a tatkal ticket from cstm to narsinghpur of 4 persons in train no. 11093 mahanagri, out of which 3 are confirm during chart preparation and 1 left waiting with waiting no. Tqwl 1.
The tc who was in the train is so misbehaving and don't even talking properly, when i asked him to provide a seat if available he completely discarded and said there is no seat available, after some time i am shocked to see that he is providing berth by taking some extra money in the same coach to 2-3 persons travelling with general ticket and he didn't alot me any berth during my complete journey.
For the vacant seat the first right was mine as my ticket is tqwl 1 but he take extra money from others and provide them berth.
Kindly take a strict action against this.

We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully. The refund amount of rs. 650 will be refunded back to your respective account shortly.

Why 650 refund? जब आपने ने 770 रुपये चार्ज किये तो रिफंड भी पूरा आना चाहिए।137 रूपये कहाँ और किसकी जेब में जायेंगे
टिकट आप की तरफ से cancell हुआ ना की मेरी तरफ से।एक तो आप की दो कौड़ी की irctc की वेबसाइट एक confirm टिकट बुक नहीं कर सकती।वेटिंग टिकट आप confirm नहीं कर पाते और पैसा हमारी जेब से काटते हो।अगर टिकट मैं cancel करता तो आप पैसे काट सकते थे।टिकट भी आप अपनी तरफ से रद्द कर रहे और पैसे भी अपनी मर्जी से काट रहे
जब कांग्रेस की सरकार थी तब तो तो इस टाइप से चोरी नहीं होती थी।आप तो चोरो के भी बाप निकले।जब टिकट आप की तरफ से कैंसल हुई तो पैसा भी पूरा लौटना चाहिए।

अभिषेक कुमार सिंह
[protected]

I booked a quarterly season pass on UTS app. The payment succeeded and 518 rs got deducted but there is no booking history or transaction history. I got SMS from my bank about Rs518 paid to "Paytmindianrailways"

My contact number is: [protected]
I will be considered as without ticket, thanks to this useless app.
The Customer care number 138 is not reachable, anytime of the day.
Emails sent to [protected]@gmail.com and utsonmobile.[protected]@gmail.com
I got reply from [protected]@gmail.com as below:-
Dear User,

Greetings from UTS CENTRE.

Sorry for the inconvenience caused to you.

With reference to above; it is intimated that in case, if the ticket is not booked/R-wallet not updated,

The Refund/amount will be reverting back to user's account concerned accordingly.

The refund process will be automatically initiated by the railways.

It will take 12 to 15 business days for refund to be credited into your concerned account.

The mode of refund would be the same as chosen by you for the payment.

In case of R-wallet recharge, if the amount is not credited into the R-wallet within 48 HRS.

The same will be refunded in account.

Thanks and Regards.

(NOTE: - Please provide your Registered Mobile no. in all E-mail Correspondence to check the issue at our end.)

(FOR REFUND ISSUES:-IN CASE you are not provided, Please provide the reference no. /txn id of the said transaction with other related details.

Like date and time of the said transaction with source and destination or SCREENSHOT OF THE SAID TRANSACTION)

USERS are also advice to be sure about these TXN by checking their “BOOKING HISTORY " provided in the UTSAPP.