Indian Railways Complaints & Reviews

To,
The prime minister,
Railway minister,
Drm/ ferozpur,
Adrm ferozpur,
Cms ferozpur,
Den ferozpur,

Date-29-7-18

Subject - water leakage and drain blockage.
I, seema from house no 330 b b block railway colony amritsar wants to bring to your kind notice that health inspector mr. Kalsi and inspector of work (Iow) mr suraj, b block are not taking any serious action regarding my complaint even daily i went there to register my complaint and they are not taking my complaint. They only says that they will send the staff but nobody is coming since last two month's. And even when i call them either they don't pick up the call nd most of the time there cug no is switched off. The sewage water is coming in my kitchen as well as my rooms and daily i have to clean it up so many times. Due to the sevage water there is a foul smell everywhere in the house and due to the breeding of mosquitos there is a problem related to health. Beside this problem undernoted work is also to be done in the house.
1. The water is not coming in washroom.
2. Hinge of the iron door is broken and the welding staff is not coming to weld it.
3. Flooring of veranda is also broken up.
4. Number of taps are to be changed in the house.
5. One wooden door is to be changed.
6. Some meson works is to be done in the house.
7. Due to the very bad condition of washroom as well as bathroom tiles is to be provided in the washroom as well as bathroom.
8. Due to the leakage of drainage water and the water is stored at the seeps of wall nd walls maybe fall down at any time and due to this pilferage may be occured at any time.
So, it is requested that the above mentioned problems to be resolved immediately.
Thanking you
Yours faithfully
Seema
Mob no-[protected]
H. No-330 b b block railway colony amritsar.

I am regularly travel by train but get every time train delay, if train reach nearest (1 km to go station) station then stop here a many time * (I was travelled 2 days before from aligarh jn to new delhi, then this train already delay by 4 hours and stop more than one hour at tilak bridge (Whose distance is 2km only). Sapt kranti superfast (Train number 12558) everyday delay from anand vihar by hoti 12 hours. Therefore request you to please resolve this problem to save time for who is busy and they having time is important.

Hi all,

I Recharged my wallet with Rs.200 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through upi.

The UPI Transaction ID:[protected].
And Mobile no is [protected]

I have contacted my bank and they confirmed that the acquirer...

Hi sir,

My compliant is i booked the ticket from raichur to bangalore for 3 persons and it is confirmed so i have cancelled the ticket but i haven't received full amount. It is good rules if the ticket is confirmed and we cancel the journey then amount will deduct means it means ok... It is confirmed by railway dept so we cancel the ticket.

And more i have not taken platform ticket but i have pnr mticket which i have booked the ticket for my parents, just i came to send off to them.

They take fine but 310 rs very high... And very worst worst worst worst rules

I have booked a ticket at 16.18 hrs. From my irctc account [protected]@yahoo.com having pnr no [protected] selecting options that book, only if 2 lower births are allotted because there are two female of age 58 and 75 (Patient) are traveler. After making the payment i become puzzled seeing that 2 middle berths and 2 upper berths has allotted to us.
It is not possible to travel by ub or mb for a patient and knowing that i have to cancel the above ticket, once more i have booked the ticket at 16.27 hrs. Having pnr no [protected] with the same option book, only if 2 lower births are allotted. After making the payment i have seen that two upper berths and 2 side upper berths is allotted to us.
I want to know why irctc provides the ticket after giving the option of lower birth. I have to book once more ticket to make the journey after cancelling both tickets as mentioned above and obviously irctc will deduct the cancellation charges as per rule but am i responsible for that?
Since it is the fault of irctc, they have to provide two lower berths in one ticket and have to give full refund on other ticket without any deduction of cancellation charges. Irctc is simply cheating to the passengers.

I was travellining on train no 12334 bibhuti express from chittaranjan to howrah station on 25/07/18 in general compartment which was front side. But i did not find water not even a single tap inside the bathroom or outside causing a great uneasiness and also fowl smell. However i had to manage to have toilet among those circumstances. So i would request you to look into this matter because it had been many times occured in different trains especially in general compartment of super fast train

Sir / madam,

Today almost 20 peoples are injured and 7 are dead in st thomas mount train accident.

Problem is due to overcrowded train operated in narrow space near by track.

Railway department needs to take ownership because,

1) how they run overcrowded train in narrow space track. Why the driver not stopped the train??? Because many passengers are already dead in that area??? Please suspend the driver

2) today morning train services are affected in that area due to electric cable was broken due to poor quality of service and not maintaining properly and replacing the cables on regular intervals

Will they suspend the officials related to this incidents???

Railway department will have time to loot money from passengers by running special trains during festival and weekends but they don't worry about the quality of service and passenger's safety

Please take proper investigation and address this issue on priority basis to avoid these kind of issues in future instead of closing this accident in the name of foot board travel because train is not empty and no place to park the legs in train

Sir/madam, i'm a 25 year old passenger, avijit chatterjee, returning to haorah from puri. After bhubaneshwar some hijra came and asked for money, i prolightly said no. She started cursing me, my eye power gonna increase, i'll be blind. At arrival time my 17 year brother got harassed, he listened many slangs also by a hizra. We need justice. Purnarthis aren't worthy of curses. Who allowed her to train for roaming around and cursing passengers,...

Train no:22419 is running late for more than 3 hour and now it is halted for more than 1 hour at nihalgarh.
It is administration mistake and consumer suffer.
It is humbly request to start the train at its earliest and save us from more delay.
Thanking you

Regards
Madan singh, president
Sashakt bharat nirman educational and welfare foundation

I have been traveling from naharlagun to guwahati and my berth was s6-46 but since my friends were in berth s6-58 so i was with the till 11 and in between the tte came and he marked my berth 46 too after i showed him my ticket. But after 11 when i went back to my seat the seat was allotted to someone and she argued telling it's her seat and the tte has alloted her the seat and she even paid for it. The tte was clearly aware that the passenger of berth 46 was boarding the train but still he alloted that seat to others and i had to travel the whole night journey without seat. This is a very bad thing. The tte shouldn't allot the seat to others this way when he even ticked my ticket and knew that i was on the train. This should not happen and i hope the indian railways look upon the problem

Dear concern,
It is really worst experience with indian railways, i started travelling on 22nd of july from betwa express which reached to the final destination kanpur at right time but it has hold for many reasons without any reason, i had to changed for another train but due to this incidence i lost my another train.. And this is the daily practice of this train and no one objected so far... What kind of system it is, indian railways must ashamed of this kind of practice. It is request take proper action against of these acts and for the responsible authority.. I will also lodge complaint to consumer forum for this issue. If no action will taken from your end..
Sinciey
Ajay singh

Dear sir,
The railway department of kasargod didn't even had time to listen to our request/query and started gossiping about unnecessary discussion. If the department doesn't want us to come via railway or train, kindly tell us in advance. Please don't make fun or show disrespect to its customers/ passengers.
The railway department has quite a good park where only railway people are allowed. I respect for such but not allowing an ordinary person who is not employed in railways, just don't make any sense. We say we have rights given by the constitution, but when it comes only to sit for few minutes in parks of railways. Our rights have no value because to go to such park we need to be an employee of railways. So in such cases railways should provide more vacancies and give opportunities to all the people. And railway employees have to treat better or put some board as private property, because when it is said to have public parks all can go to such parks.
Regards

श्रीमान्।
निवेदन इस प्रकार है, कि मैं कल रात्रि को (22 जुलाई, 2018)गाड़ी सं 16312 (बीकानेर-कुच्चिवली एक्स.) से कोजि़कोड से बीकानेर जा रहा था।इस गाड़ी के कल रात्रि 22 जुलाई को 11ः37 pm पर वसाई-रोड स्टेशन पँहुचने पर 15-20 गुन्डे व लठैत लाठियों व लोहे के सरियों सहित गाड़ी में प्रवेश करके मेरे सहित कुछ अन्य लोगों से मारपीट-छीनाझपटी करते हैं व दूसरे यात्रियों को भी अपनी कुर्सी नहीं छोड़ने की हिदायत देते हैं।इस घटनाक्रम में मेरा मोबाइल भी दो बार गिरने से टूट जाता है।बदमाशों द्वारा 2-3 बार चैन पुलिंग भी की जाती है, जबकि रेल्वे पुलिस के 2-3 स्टेशन पर मौजूद थे।मेरे द्वारा 182 पर कई बार डायल किया जाता है, फिर भी फोन नहीं लगता है। इस प्रकरण को दर्ज कर जाँच कराई जाए। मेरे pnr no-[protected]

Respected sir,
One of worst experience while traveling on 28th june 2018 in indian railway as due to non availability of tickets i have booked ticket from gorakhpur to lucknow in gkp - pune exp on 28th june 2018 pnr: [protected] it was running 3 hours late so i missed my onward journey train mahamana exp on 29th june 2018 train no 22417 pnr: [protected] so i had filed tdr request then later to catch my onward journey train i have boarded saptkranti exp 12557 on 29th june 2018 which was the currently available at that time from lucknow but unfortunately this train also started running late and it was delayed by more then 8 hours and i missed my onward journey train which was going to take to my final destination from new delhi to goa samparkkranti exp 12218 pnr : [protected] and i have called irctc to cancel ticket they told me forward the pnr but it was not cancelled and i had file tdr but tdr was rejected because of some rule changes.
So sir i would request that it's totally not my fault then why i need to loose my money so please refund my money and later i had to do current reservation and and spend more 13000 rupees for further travel had to face so much problems so please refund my money of pnr [protected]. This train i have missed because of indian railways fault.

Thanks
Ramasis bind
Ramasis. [protected]@yahoo.com

Since i could not get irctc login webcite, i contacted icici webcite on 21th of july 2018, and gave all the detailes they asked and paid rs.400/- as my ticket fare. But to my horror, icici informed me that they will direct us to irctc website & that they have forwarded all the details to the irctc and now it is the responsibility of the indian railwys to issue the relevant ticket to me. To our disappointment, we could not get the irctc website even through icici also. From that day onwards i am trying to catch the irctc login web site but could not access to their website.
Rs.400/- paid to icici bank-rail ticket booking vide easy pay reference id [protected].
My booking details is : —
Name... S. Antony
Age...71
Male
Ticket need is... From... Bangalore contonement
To chennai central
Date ofjourney...4th of october 2018
Class...ac chair car.

Kindly look into the matter arrange to settle my grievance as early as possible.

S. Antony

Dear sir,

I am a government employee of department of atomic energy, rrcat, indore when i was travelling to indore from kacheguda by ypr express (19302) on 18/07/18 my wife's ornament i. E mangalasutra with chain (Gold) of 40. Gm was stolen in between bhopal - dewasr station from my wife;s hand bag near about 500/-rupees, atm card, driving licence and a wrist watch were lost. Which i noticed that there were no rpf personnel in the train and was not available any security after narikhed station. This is a serious case which the authorities have to take care of passengers and their belongs while on journey after this incident we are afraid to travel in train. Who is responsible for this? Sir who will answer to me? Please enquire the same and kindly take immediate action.

Yours
I sudhakar
[protected]

Hi respected, minister of Indian railways
आज भी हमारी रेलो का हाल जेसे का तेसा है. आज 21/07/2018 को मैं अपने परिवार के साथ delhi to Ajmer train No. 12066, All Jan Shatabdi से सफर कर रहा हू, मुझे लगता है कि अगर कोई परिवार वाला ट्रेन में सफर करें तो उस परिवार वाले झगडालू होने चाहिए, नहीं तो आपका सफर अच्छा नहीं कट सकता, ट्रेन चले हुए 3 घंटे ही हूऐ है, दो बार हमारा झगडा हो चुका है local pesangers से, ना तोअभीतक TT आया है ना ही कोई police, security ऐसा लग रहा है हम भगवान भरोसे ही सफर कर रहे है, local pesanger को अपनी seats पर बठनै से मना करते हैं तो हमें मारने कि धमकी देने है...इस अनुभव के बाद मे कभी SL class मे सफर नहीं करुंगा न ही किसी family वाले को बोलूंगा कि SL class मैं सफर करने को...अगर कोई करता भी है तो अपनी जीमेदारी पर करें..धन्यवाद..from satender prakash, mob.[protected]

To
Indian railways
Please follow instructions as like sri krishna committee for visakha zonal for (AP). Scr working authority is doing level best. But all the andhra projects are pending. Like doubling work of electrical line, modification for 2more of platforms in vijayawada, existential of pit lines in coach depot (Cd) or in wag depot (Wd) in bza and also the pending work of (Wd)(CD)(DLS) construction in gudivada which is stooped previously. And also satellite stations for gunadala and rayanapadu. All of projects like these will be completed if bhubaneswar zonal work together vishaka zone for south coast railway for atleast the 5 years period as will as committee told like joint capital for hyd for (AP)&(TS)

Today I was coming from ghaziabad to saharanpur. At station there was long queue for ticket and only 2 windows were open. I stood in one of the queue, when my turn came, I aksed for 2 tickets and gave 200 rupees. As ticket costs 130 rs, she refused to give tickets as she was saying that she don't have change to give me back.
After that when 3-4 members took ticket, I again asked if now they have change. Then she said that it is a ladies queue so she will not give ticket to me however there were only males in that queue and she continued to gave tickets to others but not to me.
I just wanted to ask is this the behaviour a citizen should bear and when will this change. I request you to take a strict action so that it will be a lesson for other and they learn how to behave in a decent manner.
I am attaching few videos and photos to show that irrespective of long queue, only two counter were open.and it will show the same government employee who did this.

Food quality is very bad and food are not being served as per the menu...
I would like to draw your attention towards rude behaviour and bad food quality as well as they were not serving as per the menu...as per the menu with dal and paneer there have to be one mix veg which was not present...paneer was of very low quality and dal was like curd...when asked the pantry manager he said aisa he khana milega...he was avoing to give complaint book...traveling in train is totally gundagardi...and moreover there is no one to take the action...only politicians come and make money they have nothing to do with real situation...train service has not been detoriated but murdered...i asked for the complain register...which they refused to provide.TC is without his uniform 7 times called but he didn't come...

Sunil Kumar Yadav
Train :- Mumbai Rajdhani 12951
B10 Seat No.28
PNR No. [protected]