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Indian Railways Complaints & Reviews

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Updated: Jun 25, 2026
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Indian Railways reviews & complaints page 86

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R
Rhlsharma
from Noida, Uttar Pradesh
Sep 1, 2018
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Address: Ghaziabad, Uttar Pradesh, 201001

The new ghaziabad station is closest station from our mp house. Almost 30thousands passengers travel daily from this station. Daily chain pulling of 14521/14522 delhi-ambala intercity and 14681/14682 new delhi-jalandhar intercity is recorded from day train in action in guard book. New ghaziabad railway station has capabilities of reducing passenger load from ghaziabad jn. Kindly provide stoppages of these train at earliest for convenience of passengers. We will be highly obliged to you sir. Sir there is no stoppage and growth work at station from the day bjp in action. Kindly see.
Indian Railways customer support has been notified about the posted complaint.
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    A
    arunsrk24
    from Kolkata, West Bengal
    Aug 31, 2018
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    Address: 712248

    To
    The Eastern Railway
    Kolkata (Howrah Zone )

    Sub:- Local Train time Table Problem

    Dear Sir/Madam,

    I Arun Kumar Sharma would like to inform you that, we are having lot of problem from your side. I used to travel daily from Howrah to Rishra but whenever i go to howrah station to catch the train there is always a delay of 15 - 20 minutes every day in between 8.00 pm to 9.00 pm .If you are having any problem than you provide us vacant Train from Car Shed.Because we are suffering this problem since 8-9 months.I hope that you will take a hard step on Railway officer & Department and strong action against them.

    So I request you to please fix this problem as soon as possible.
    Indian Railways customer support has been notified about the posted complaint.
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      K
      Kamlesh Bardiya
      from Sirur, Maharashtra
      Aug 29, 2018
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      Address: Nashik, Maharashtra
      Website: Good

      Dear Sir,
      My PNR [protected] .
      Bed no B1, 11 Bedroll not available in train in AC coach .Attendant talk not available what can I do.
      Please provide good services .
      Poor management of indian railway
      When asking about service if attendant talking this type of answer i need refund from indian railway . Pillow not available .
      Bedshit is dirty
      In AC coach how can I travel 30 hours with out bedroll.
      Indian Railways customer support has been notified about the posted complaint.
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        R
        Rashmita Prajapati
        from Mumbai, Maharashtra
        Aug 29, 2018
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        Address: Mumbai City, Maharashtra, 400092
        Website: www.coms.indianrailways.gov.in

        Subject: to have trains that directly start from borivali and more fast trains in the morning time.

        We wish to inform you that in the mornings (Around 8 am), all the trains come packed to borivali. This is because of the commuters from kandivali and malad, taking a return train. Till 3rd seat, it is almost full. To grab a fourth seat, our borivali passengers jump into the moving train. This causes accidents and many are hurt due to this action. This is harmful to human life at times.

        We request you to keep a few trains, atleast 3 trains, which begin from borivali. Timing around 8 am is critical for office. Most of our borivali passengers have to stand till churchgate.

        Kindly consider our proposal taking into consideration the fate of our borivali passengers and make atleast a few trains direct.

        I had made an online complaint to indian railways. They rejected the same mentioning it is operationally not feasible.
        Indian Railways customer support has been notified about the posted complaint.
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          R
          Rizwanrizzu
          from Eluru, Andhra Pradesh
          Aug 29, 2018
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          Hello sir
          I am a frequent traveller. I travel to vijayawada to machilipatnam by train twice or thrice in a week for business purposes. Everytime i board the train, a group of hijras come and demand for money. If not given any money to them, they use a very bad language and even get ready to manhandle. I give them some money everytime to avoid. No one taking action against them. Even passengers also doesn't have dare to talk with them because of their abusive activities. It's very embarrassing to everyone but no one trying to involve. Just imagine if you have to face such type of situation. Pls sir kindly take action on this. Previously many complaints have been submitted. But don't know still why this is happening.
          Indian Railways customer support has been notified about the posted complaint.
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            A
            Argha Misra
            from Mumbai, Maharashtra
            Aug 27, 2018
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            Dear Sir,

            I am travelling with my wife from Sealdah to Malda town on 24th August. As my AC ticket ( Transaction Id :[protected]) was not confirmed I have taken a General Ticket upto Malda . On Sealdah Station once Darjeeling Mail arrived I went to Platform 9B and saw one TC beside the Sleeper coach B1. I asked him if there is any set available in the Sleeper Coach. He told yes and taken Rs 660 . Then he told us to go and seat in B1, he is coming shortly.But once the train departed from Sealdah I started checking all the compartments he was not there. By asking the other TC they told he has done fraud . Requesting your intervention on this case as myself and my wife has to seat beside the door whole night till we reach Malda
            Indian Railways customer support has been notified about the posted complaint.
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              M
              from Patna, Bihar
              Aug 27, 2018
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              Sir,
              Mobile charging point of coach number s3, birth number 8, train number is 12803.
              Journey from visakhapatnam to agra. It will take about 2 days to complete the journey and i need to charge mobile to inform my family. Date of journey is 27/08/2018. We crossed eluru station nearly 15 minutes before and next is vijayawada jn. We are facing problems to charge our mobile. Please send the maintenance team as soon as it is possible.

              Thanks
              Indian Railways customer support has been notified about the posted complaint.
              Train 12511, on 3 june 2018 i didn't travelled through the train as it was delayed by more than 6 hrs.
              filed TDR but till now it is not processed.
              showing TDR registered only.
              Above details mi customer care told me this transaction are [censored]ed please solutions this matter & mi-india.net site no opened the babesite in pargent. mi A2 mobile phone Rs.15499.00 payment made my dibit card by paytm cryisital software solutions transition I'd no.[protected]& order I'd no.3312 massage my phone number [protected]
              Banwarilal Verma's reply, Aug 22, 2018
              Company name is mi mobile phone but not railway
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                S
                surjit1432
                from Vepagunta, Andhra Pradesh
                Aug 26, 2018
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                Address: Visakhapatnam, Andhra Pradesh, 530013

                The parking cahrge of rs 12 for 6 hours in vizag railway station is loot to public. Kindly take necessary action. Two wheelers are maintained by middle class people and from will a middle class people bring so much money. Moreover the railway parking place does not have a shed. Bikes are kept in open sky. The behavior of the people in the parking place is very reckless and not acceptable. Please take action again such contractirs.

                Thanks
                Surjit sahu
                [protected]
                Indian Railways customer support has been notified about the posted complaint.
                Above details mi customer care told me this transaction are [censored]ed please solutions this matter & mi-india.net site no opened the babesite in pargent. mi A2 mobile phone Rs.15499.00 payment made my dibit card by paytm cryisital software solutions transition I'd no.[protected]& order I'd no.3312 massage my phone number [protected]
                Booking Transaction Id - [protected]
                Transaction Status - Pending From Bank End

                Ticket is not reserverd.
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                  A
                  Arun Adalja
                  Aug 26, 2018
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                  Address: New Delhi, Delhi, 360005
                  Website: railways

                  Railways wants to discontinue two tier a/c and wants to replace it with three tier a/c. This decision is not good two tier a/c is very comfortable for seniors as seats are wide in comparision to 3 tier a/c. Railways musts provide more services such as cleaniness, good toilets, adequate water, clean blankets. Here improvement is essential as rates and cockroaches moving in the coach. Do not do nonsence things which gives problem.
                  Indian Railways customer support has been notified about the posted complaint.
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                    D
                    from Chennai, Tamil Nadu
                    Aug 26, 2018
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                    Address: Cuddalore, Tamil Nadu, 607001

                    Sir
                    I am dhivagaran. I am travel tirupati to pondichrry. I am taking ticket in tirupati railway station ticket number=[protected]. Without inform sudenly cancel the train tirupati to pondicherry passenger (25/8/2018) train stoped mundiyampakam railway station. I am change malmaruvathur to villupuram pass train and than change villupuram to tirupathiripulur (Tlpr) ticket collector put fine rs.260 (P 0952003)
                    But its fully railway deptment mistake no information to give cancel the train in tirupati and also mundiyampakam railway station. So i want refund my money. Cell no - [protected] (In tamil). I want metting to railway dept (Railway ticket also given to railway deptment).
                    Indian Railways customer support has been notified about the posted complaint.
                    I have travelled in Duranto from Vishakhapatnam to Secunderabad. Despite of high fare charged, why is railways not providing water bottles to passengers? Also if there is no food provided in the ticket then what is the reason of paying a high fare??
                    Can the railway department explain?


                    Regards
                    Railway customer.
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                      P
                      parthasarathy.k.s
                      from Hosur, Tamil Nadu
                      Aug 25, 2018
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                      I travelled to nagercoil town station on[protected] by trichi trvendrum itercity ex. The train was detained at signal for a long time.
                      2. The flatform level is very low and it is difficult for aged, ladies and childern to get down.
                      3. There is no proper approach road to go out of platform.
                      4. There is no proper transport system to go from station to city.
                      Parthasarathy.
                      Indian Railways customer support has been notified about the posted complaint.
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                        S
                        Sheikh Altab
                        from Pune, Maharashtra
                        Aug 24, 2018
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                        Drm sir,

                        Sub - parcel missing (Bike)

                        R/sir,

                        I shekh altaf shekh nijam had booked my luggage on dated[protected] from washim (Maharashtra) to bhopal nombred b894077 but till now i have not received my parcel.

                        I inquired at washim, they informed me that my parcel had moved from washim on 7th of august 2018 by train no-12421 nanded amritsar supefast exp.

                        I have inquired at both the parcel office several time but none of them is taking responsibility.

                        I attached the billty copy herewith please open this attachment & understand my problem.

                        Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

                        Thanking you.

                        Your faithfully

                        Shekh altab
                        Mob. Number -[protected]
                        Mail id - [protected]@gmail.com
                        Indian Railways customer support has been notified about the posted complaint.
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                          padmanabha chari
                          from Bengaluru, Karnataka
                          Aug 24, 2018
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                          Address: 560028

                          It has been noticed that the while using the parking lot at bangalore city station for parking two wheeler the rates collected are arbitrary and rates board is not displayed by the contractors who are collecting arbitrarily, without the knowledge of railway official or railways officials are hand in glove with the contractors.

                          It should transparent that notice board displaying the rate to be put over there in all parking lots with day rate and also charges collecting should be mentioned in the ticket they are issuing while parking the vehicle. It should be mandatory.
                          Indian Railways customer support has been notified about the posted complaint.
                          Aug 24, 2018
                          Updated by padmanabha chari
                          Railway parking lot is over charging and also no display board is fixed the rate prescribed by the railway department neither the printed receipt does not have the rate in the token issued by them at Bangalore City parking station.

                          Railway official are either ignorant or colluding with them.
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                            E
                            Extraordinary
                            Aug 23, 2018
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                            Dear sir,
                            My name is prasanth, we booked 3 rd ac reservation from salem jn
                            To payyanur (Pnr no: [protected]). But due to bad weather, ttr told to
                            Us, train will stopped the service at palakkad. So, we (4 person - my family) return from erode and cancelled our journey. Kindly reimburse the amount into my account. I booked the reservation through irctc website. For reimbursement purpouse, i sent 5 mails to indian railway, but they are not accepting my request. Please check my below mails. Train no:12685 from chennai to manglore, left on 16/08/2018 night and we climbed nearly 9.45 pm from salem, after 20 minutes, ttr informed as train will go to up to palakkad. And we confirmed that, train runs upto palakkad only, nearly 1.50 am train reached palakkad and stopped.

                            Now railway staffs are replying that, as per their record not showing these report. Everybody can check these details on google, simply that staffs are blaming indian railway. Please take immediate action and reimburse my amount.
                            Sincerely,
                            Prasanth. M. V
                            Indian Railways customer support has been notified about the posted complaint.
                            The Indian train is worst train because it never reached at time. They stop the train anywhere for hours and there is always delayed to reach destination. No one train in India which reached at destination on given time.
                            The Indian train is worst train because it never reached at time. They stop the train anywhere for hours and there is always delayed to reach destination. No one train in India which reached at destination on given time.
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                              S
                              Suman Ghosh85
                              from Kolkata, West Bengal
                              Aug 23, 2018
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                              Website: UTS APP

                              Hi,

                              The amount for season ticket (Rs. 184.07/-) has got deducted from my bank account while making a transaction through the uts app on 16th august, 2018.

                              When i try to reach the customer care, their number itself is out of order.

                              Kindly take necessary action to refund the amount asap

                              Details are as follows:

                              Mobile number registered on uts - [protected]
                              Transaction date: 16 august, 2018.
                              Amount deducted: rs. 184.07/-
                              Transaction made via - paytm payment gateway
                              Info: pur/paytm app/noida/paytm app/seq no[protected]
                              Payment for : booking season ticket from gocharan (Gcn) to dum dum jn (Ddj)

                              Regards,

                              Suman ghosh
                              Indian Railways customer support has been notified about the posted complaint.
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                                A
                                aniket aditi
                                from Rampur Hat, West Bengal
                                Aug 23, 2018
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                                Address: 731235
                                Website: indian railway website

                                Hello sir my name is biswajit haldar. I am traveling from bolpur to bandel, i am reservation vaiswabharati fast passenger, train no= (53048) my pnr number=[protected]. Jurny date 22/08/2018 my ticket is confirm, i am provided my original id card from mobile, but train tte not provide in a seat.in throw down to me on the train. And bad language used. Please hel me. My alternative contact no [protected]/[protected]. I am lunch a complain to railway but not privided solution.. Railway complaint number =w/er/hwh/[protected]. Plese help me.
                                Indian Railways customer support has been notified about the posted complaint.
                                Aug 23, 2018
                                Updated by aniket aditi
                                hello sir my name is biswajit haldar. i am traveling from bolpur to bandel, i am reservation vaiswabharati fast passenger, train no=(53048) my pnr number=[protected]. jurny date 22/08/2018 my ticket is confirm, i am provided my original id card from mobile, but train tte not provide in a seat. in throw down to me on the train. and bad language used. please hel me. my alternative contact no [protected]/[protected].i am lunch a complain to railway but not privided solution.. railway complaint number =W/ER/HWH/[protected].PLESE HELP ME.

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                                  S
                                  shubhankit786
                                  from Dehra Dun, Uttarakhand
                                  Aug 22, 2018
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                                  Address: Agra, Uttar Pradesh, 282001

                                  As on respected
                                  My name is shubhankit panwar and i am an student so in case under 18 too and i was travelling from nzm hazrat nizamuddin and one ticket collector cauth mea on station on plateform of agra as my purse was stolen inthe train but he did not listn to me he pushed me and then he also got hurt as of me then the collector just grab my coller as of mea any theif or murder and grabed me to rpf office then he and his three partner caught me and just beaten mea very badly as of grabbed my hair my beard and given me many slaps and then i called my mother they told her that mea drrugest even though they havent gound noting like that with me and just saying many things to my mother which are really unbelievable to listn but they are govenment employee so cannot help it out so iam mr shubhankit panwar requesting to the concerned department to help me out in this and please suspend or do as per the rule says to do because its just not fair to me i have just beaten very much there
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    H
                                    H. Noorul Ameen
                                    from Gonda, Uttar Pradesh
                                    Aug 21, 2018
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                                    Address: Chennai, Tamil Nadu, 600091

                                    I have booked ticket in train no: 16795 from tbm to mv on 21/8/2018. Actual train time was 8:30 am. After i reached tge station they said the train was late by 3 hrs it will reach hear at 11:28 am. Again they said it will late by 0:30 min. It will reach by 12:00 pm. Howmay hours does a passanger can wait for a train. Its look like railway employees are denied their duty and they are very lazy because its a government job no one is hear to ask them.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      A
                                      aashumaths
                                      from Mumbai, Maharashtra
                                      Aug 20, 2018
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                                      I recharge my uts r wallet for rs 200/- on on 17 aug through bhim upi by paytm.
                                      Payment was received by [protected]@icici.
                                      Transcation was sucessful showing on paytm.
                                      Upi reference id[protected]
                                      Txn id ici3ee8c6cd487a4236a64ef1047d6b28db

                                      But the wallet not recharged.

                                      Please either reverse the money or recharge the wallet [protected]

                                      Thanks and regards
                                      Sushil kumar singh
                                      Mob:[protected]
                                      [protected]@gmail.com
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Aug 20, 2018
                                      Updated by aashumaths
                                      I recharge my UTS R wallet for Rs 200/- on on 17 Aug through BHIM UPI by Paytm.
                                      Payment was received by [protected]@icici.
                                      Transcation was sucessful showing on paytm.
                                      UPI Reference ID[protected]
                                      Txn Id ICI3ee8c6cd487a4236a64ef1047d6b28db

                                      But the wallet not recharged.

                                      Please either reverse the money or recharge the wallet [protected]

                                      Thanks and regards
                                      Sushil kumar singh
                                      Mob:[protected]
                                      [protected]@gmail.com
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                                        mtkumar.27310
                                        from Bhubaneshwar, Odisha
                                        Aug 19, 2018
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                                        Address: 846003

                                        I booked a parcel from new delhi to samastipur on 9 august 2018. I am visiting parcel office of samastipur junction since 1 week on daily basis but still i have not got my parcel neither they told me current status or location of my parcel due to which i am in depression because this parcel contains all of my notebooks books and other very valuable items. My phone no is [protected] and prr no. Of parcel is [protected]. Please help me in retrieving my parcel. L will never forget your compassion in this regard, please help.
                                        Indian Railways customer support has been notified about the posted complaint.
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