[Resolved]  Indiangiftsportal.com — Selling product with price double the actual MRP of the product

Address:Khordha, Odisha

Hi, Few days back, I have ordered one fun cube game (Image attached) from Indiangiftsportal site (URL :- http://www.indiangiftsportal.com/product_info.php?products_id=cubes-educational-games ). Price mentioned on the site was Rs. 400. And after applying one 15% discount coupon code, I ordered the product in Rs. 340. And as mentioned in the site the product was having free shipping I got surprised after opening the pack, On the product package MRP was mentioned Rs. 165 (Image attached). From almost last one week I am following up with IndianGiftsPortal customer support team, to know the actual reason for over pricing. But nobody is replying me properly, giving the proper justification of over pricing. I did some investigation for the same product over other online sites. I found out the price of Rancho's Cube at all other online shopping sites is much lesser is equal to 165. For your reference giving below the site URL's:- http://www.flipkart.com/fun-factory-rancho-cubes/p/itmdjzzr43z53hwe http://www.flipkart.com/funfactory-rancho-cube/p/itmdw6fdugbzw7v3 http://shopping.rediff.com/product/fun-factory-rancho-cubes-for-children/12933466 http://baggout.com/product/Fun-Factory-Rancho-Cubes/401226 http://buyt.in/puzzles-fun-factory-rancho-cubes-buy-online[protected] http://buyt.in/puzzles-funfactory-rancho-cube-1-pieces-buy-online[protected] http://www.shopmania.in/toys/p-fun-factory-rancho-cubes[protected] Regards, Annapurna
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 10, 2017
Complaint marked as Resolved 
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. We can see the case was resolved on time. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
IGP.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Gifts Portal / Intermesh Shopping Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    122
    Pending
    22
    Resolved
    88
    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
    View all Indian Gifts Portal / Intermesh Shopping Network contact information