[Resolved] IndiGo Airline — check in counter in srinagar kashmir india | |||
Our pnr # hblirc july -26-2018 at around 3:15 pm, when we (U. S citizens) went to the counter of indigo airline; mr owais ali shah gave us very hard time he wanted to know the full credit card number exp date and phone # attached to this card i called my husband to the usa he refused to give him all the card info then he threatened me that we don't own this ticket and have to buy new tickets cash, my husband asked him do you have the whole card # owais said no i have only last 4 digits my husband asked him if you don't have the whole # how u will know the rest of the #s, when my husband told him that they are u. S citizens and have a connecting flight from delhi to usa owais checked all the u. S passport on a domestic flight he was writing some information from our passport which i don't know, these tickets were purchased 3 months ago online from the usa. Owais was trying to get our personal credit card information, my son will alert the people on youtube about this terrible incident we are almost 400 people in the usa and i have informed them about this incident and we are not planning to use indigo airline in future, i am pretty sure he was writing our date of birth Was this information helpful? | |||
Aug 30, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 IndiGo Customer Care's response Hi Ibrahim, We regret to hear about your experience. We believe that our customer relations team is in touch with you in regards to the raised concern. Regards, IndiGo Team | |||
Add a Comment | |||
53%
Complaints
5610
Pending
14
Resolved
2885
View all 5610 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment