[Resolved]  IndiGo Airline — Refund of amount

Address:

Kolkata, West Bengal

I booked one ticket through https://book.goindigo.in/ this site on 12th of December at around 12:00-1:00 pm . My amount got debited from my sbi debit card rs - 10299/- (card number[protected] my register mob number [protected]. However I received the online message the ticket was not booked .Even I checked with[protected] this customer service contact number .They told me in my name their is no ticket booked . I lodged a complaint and the number is X48M6S. Same day I received one sms at my mob that this complaint number is canceled .I don't know the reason and I checked with customer care even they were not able to tell me the reason . Now they told me the amount will return to my a/c with in 7-10 working days .I have not received any confirmation by mail or sms about my complain details . I am waiting for a proper reply when the money will return to my a/c . I totally fed up with this customer service . My future mob number for any reference +91 [protected]. Kindly provide me the information as soon as possible .