[Resolved] Indigo Airlines — 6e96 baggage 8th aug missing iwfl7b

[Resolved] Indigo Airlines — 6e96 baggage 8th aug missing iwfl7b

M madrecha from Bengaluru, Karnataka

Pl note our bags offloaded without information on the flight from dubai to bangalore on 8th augtst 2019, my bags total weight only 18kg I was informed to get a call today morning Called bangalore indigo office today and they told to come to airport to check the same Representative kept the phone without any solution or proper reply I did not expect this kind of response from international airline staff Govt has given you license to fly international Kindly note no international airline behaves this way It looks like other indian airlines following the jet airways attitude Hope to receive my bags today Was this information helpful? No (0) Yes (0)
Sep 12, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 10, 2019 IndiGo Customer Care's response Hi, This shouldn't have happened. We are coordinating with our team and will get back as soon as we get an update. Appreciate your patience. Regards, Team IndiGo Verified Support Aug 12, 2019 IndiGo Customer Care's response Hi, We believe that the baggage has been received by you. Please be rest assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo
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