Indigo Airlines — Amount deducted from credit card but booking not confirmed

Address:Gurgaon, Haryana
Website:www.goindigo.in

Sir, I had book Air Ticket through On line on 07-11-16 for 2 persons 1 child and infant from Bengaluru to Patna to travel on 03-05-17& for sum of Rs.11953.00 The amount deduct from my HDFC credit card. But not sending Ticket and PNR number of Indigo Flight. Please ensure me whether I will gate Ticket/ PNR of Flight or not. If I will not gate Ticket than refund back my amount which was paid through billdesk transaction Id d48995511d[protected] .

Regards

INDRA SUMAN
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Booked a flight from bengaluru to goa by mistake instead of goa to bengaluru, informed the customer care executive instantly, i was asked to make a payment for the ticket made by her from goa to bengalore, did the same but havent received the refund.
pnr-- MHVP6B

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