[Resolved]  Indigo Airlines — amount not refunded since sep 2014

Address:600032

Am dr shyam sundar ips former dgp tn and i booked fully refundable air ticketsfor my to & fro trip from chennai to madurai in pnr 00uysj for travel on sep 11 & 13 respectively. Due to exigencies of service of nhrc cancelled it and payment gateway ref no[protected]. However, rs 4112 (Rupees four thousand one hundred and twelve remains not refunded. It's appealed to refund the same with interest and also compensation for the service efficiency. Email: [protected]@gmail.com & mobile [protected]
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Dec 19, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
IndiGo Customer Care's response
Hello Dr Sundar,

We are extremely sorry for the experience. Could you please share your 6 digit alphanumeric PNR starting and ending with an alphabet.

Regards,
IndiGo Team
Complaint comments 

Comments

00UYSJ is my PNR and I am extremely sorry to inform that on worthwhile contact has been made to refund notwithstanding the fact it's pending since Sep 2014.
Therefore my rating is in the negative

Dr Shyam Sundar IPS former DGP TN & former Special Rapporteur NHRC
IndiGo Customer Care's response, Nov 30, 2018
Verified Support
Hello Dr Sundar,

We are unable to fetch details from the PNR, therefore, someone from our team will contact you shortly.

Regards,
IndiGo Team
IndiGo Customer Care's response, Dec 3, 2018
Verified Support
Hello Dr Sundar,

We tried reaching to you but couldn't connect. Please share a convenient time so we may contact.

Regards,
IndiGo Team

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