[Resolved] Indigo Airlines — baggage damage | |||
Hi this is logesh, my baggage damaged due to mishandling by indigo staff, (22feb 2020) i traveled from pune to bangalore by indigo 6e 103 flight (Seat 5d) airlines: pnr pgggks Airport incharge mr. Pradeep assistant manager assisting us very cheaply by saying 500-700 rupees can be our option for your damage attitude is very cheap I really hurt by their answer, i carry my lagage with damaged bag due to indigo people, indigo staffs are not able to resolve their customers compliants I need bag replacement asap Was this information helpful? | |||
Mar 27, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 25, 2020 IndiGo Customer Care's response Dear Mr. Palaniswamy, We are sorry about this. Please know that minor wear and tear may happen during baggage transfer and the damage reported by you comes under the same. Further, our staff at the airport offered you compensation and tried to assist you in the best way possible. Please visit https://bit.ly/1VaPBiL clause 10.7 for more information. Regards, Team IndiGo | |||
2 Comments | |||
Comments
I am trying to download travel certificate but its not showing any error or even navigating. Every time i press view it comes to same home page. I need it urgently to submit in office could anyone help.
Details tried combination of reference numbers :
6E/BFUY9P
N6EBFUYNP
Email
[protected]@gmail.com.
Details tried combination of reference numbers :
6E/BFUY9P
N6EBFUYNP
[protected]@gmail.com.
IndiGo Customer Care's response, Mar 3, 2020
Verified Support
Dear Si,
As checked, our website is working fine. If you're facing any error, you may call us at 0124-6173838. Our team will assist you.
Regards,
Team IndiGo
As checked, our website is working fine. If you're facing any error, you may call us at 0124-6173838. Our team will assist you.
Regards,
Team IndiGo
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