[Resolved]  Indigo Airlines — baggage damage

Address:Bangalore, Electronic city

Hi this is logesh, my baggage damaged due to mishandling by indigo staff,
(22feb 2020) i traveled from pune to bangalore by indigo 6e 103 flight (Seat 5d) airlines: pnr pgggks
Airport incharge mr. Pradeep assistant manager assisting us very cheaply by saying 500-700 rupees can be our option for your damage attitude is very cheap
I really hurt by their answer, i carry my lagage with damaged bag due to indigo people, indigo staffs are not able to resolve their customers compliants
I need bag replacement asap
Was this information helpful?
No (0)
Yes (0)
Mar 27, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
IndiGo Customer Care's response
Dear Mr. Palaniswamy,

We are sorry about this. Please know that minor wear and tear may happen during baggage transfer and the damage reported by you comes under the same. Further, our staff at the airport offered you compensation and tried to assist you in the best way possible. Please visit https://bit.ly/1VaPBiL clause 10.7 for more information.

Regards,
Team IndiGo
Complaint comments 

Comments

Sir is offer letter fake or issued from company

IndiGo Customer Care's response, Mar 3, 2020
Verified Support
Dear Amanpegha,

Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Company will not be responsible for any payment you make in response to this letter.

Regards,
Team IndiGo
I am trying to download travel certificate but its not showing any error or even navigating. Every time i press view it comes to same home page. I need it urgently to submit in office could anyone help.

Details tried combination of reference numbers :
6E/BFUY9P
N6EBFUYNP
Email
[protected]@gmail.com.
IndiGo Customer Care's response, Mar 3, 2020
Verified Support
Dear Si,

As checked, our website is working fine. If you're facing any error, you may call us at 0124-6173838. Our team will assist you.

Regards,
Team IndiGo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5610
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information