[Resolved] Indigo Airlines — baggage/damage baggage/irregularity | |||
Passenger gihith syras station trv /6e38 date 30/july/2019. Passenger baggage got damaged and messed up.. Passenger had reported it to the customer executive and head of department to take a step aftr a long conversation thy are ready to get ready by baggage and thy assure thy will provide to my home in 2weeks.. Please follow up with and make sure i get my baggage in 2weeks Was this information helpful? | |||
Sep 6, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 IndiGo Customer Care's response Hi Gihith, We totally understand the discomfort you must have felt. As checked, our baggage team is working on it & will update you shortly about your luggage. Meanwhile, we're also informing our team to expedite. Regards, Team IndiGo | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
5608
Pending
14
Resolved
2885
View all 5608 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Journey date: 06 Apr 2018
Cancellation date: 01 Apr 2018
Booking Id:[protected]
Booking Ref: JY8L3C
Phone: [protected]
Email: sreedhar.[protected]@gmail.com
Refund not received into my account so far.
We’ll have to connect with our respective departments to get this checked. Please allow us sometime.
Regards,
Team IndiGo
We have shared transaction details via private message, please check.
Regards,
Team IndiGo