[Resolved] Indigo Airlines — cabin baggage damaged by indigo airlines staff | |||
I traveled by 6e-675 from mumbai to chennai on 16/12/18 and noticed my newly purchased samsonite cabin bag was completely damaged. The ground staff officer mr shabeer 27816 registered a invoice for baggage replacement and promised that the bag shall be replaced with in 10 days. Now it is more than 45 days and there is no response from indigo officers. Was this information helpful? | |||
Mar 15, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 12, 2019 IndiGo Customer Care's response Hi, We're sorry to hear you had such an experience with us. We believe that our Customer Relations team has assisted you with the best possible resolution. Regards, Team IndiGo | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
5612
Pending
13
Resolved
2886
View all 5612 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
We would like to know more about your feedback. Please elaborate via private message so we may look into it.
Regards,
Team IndiGo