[Resolved] Indigo Airlines — cancellation charges (covid -19 situation) | |||
Ticket was booked through yatra.com. Travel was april 25th (Return) from dehradun. Since india hikes cancelled the trek. Indigo ticket was cancelled on 24th mar and the cancellation charges of rs, 3000 have been deducted. When asked indigo saying to speak to yatra. But there is no yatra support no. Have written to the support and to the ceo. No reply. Please help us in this covid situation Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 IndiGo Customer Care's response Dear Mangala Jois, We understand your concern and would like to inform you that the amount of cancellation charges is refunded in the form of credit shell which can be used before 1 year from the date it is issued. Also, we would like to inform you that the balance amount was refunded in the travel agency account used to make the booking and connect with them to claim the refund. Please visit https://bit.ly/3c2Anb5 for credit shell details. Regards, Team IndiGo | |||
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Greetings from Yatra.com!
Kindly refer:- yatra.com/online/corona-travel-advisory for updates.
For further investigation, kindly share the Yatra booking reference number and registered email ID, so that we can check the details and assist you accordingly.
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Yatra Care