[Resolved]  Indigo Airlines — cheating and cancelling tickets with unnecessary reason

Address:Counter no3, Mumbai T1, Mumbai City, Maharashtra

Dont book indigo flight! Cheating people by indigo filed staff. This is the experience sharing with you all.,.in my last journey, from hyderabad to mumbai, observed, that counter staff, refusing online ticket with small small reasons, the same ticket converting for high amount from people as on emergency basis. For ex 5000 ticket collecting amount that same ticket up to 20000. So please stop booking ticket for indigo
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May 17, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Apr 16, 2019
Updated by Anand Raju Madine
Mumbai to Hyderabad also two tickets cancelled
Verified Support
Apr 16, 2019
IndiGo Customer Care's response
Hi Anand,

This is not the experience we want our customers to have. Kindly share more about your experience via private message so we may look into it.

Regards,
Team IndiGo
Complaint comments 

Comments

I m travel by indigo by 6E-716 vide PNR no ECVWRC from Varanasi to kolkata on 8/4/2019.
The behave of air hostesses are to rude.
This types of behave I never face in past
IndiGo Customer Care's response, Apr 16, 2019
Verified Support
Hi Nalinvilochan,

So sorry that you had such an experience with us. Rude behavior is not at all acceptable. Please elaborate in detail along with your PNR via private message so we may look into it on priority.

Regards,
Team IndiGo
Flight no-6E-718
PNR-DYP9JY

Dear Team,

Always why with indigo flight has been rescheduled
See my brother has a exam on 22nd of may @ 15:00
and your flight has been rescheduled
kindly refund or else need new booking @ morning flight
IndiGo Customer Care's response, Apr 19, 2019
Verified Support
Hi Arvind,

We are sorry for the inconvenience caused to the passenger. However, the flight is rescheduled due to the operational reasons. Further, we believe your case has been taken care of by our Customer Relations team and recommend you to respond on the same email for further assistance.

Regards,
Team IndiGo
To the author

1. ''PNR is not attached. The notification of the cancellation is not attached.

Nobody has a duty to reply to anonymous or to an unidentified compalint.

If the authors need the compensation and do not know the rules, each author has 2 options

1. To forget about unidentified refund.

2. To hire the professional aiming to bring the legal case for getting the compensation in the dictrict court.

The professioanal, whom you are due to pay, must explain the expected amount.
Expected expences start from rs 6000 +
Author can reasobaly expectation awarding judgement, if the author will demand a reasonabla compensation.

sr manager for ICAO / IATA irregulation matters
Aryan engineers ltd.
requests along with documents to e--mail:
< aryan @ vivaldi.net >

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