Indigo Airlines — Check-in baggage damage | |||||
M/s Indigo Airlines I had travelled via Indigo flight 6E-673 on 23 May, 2017 from Pune to Ahmedabad at 23.45. The passengers being Dhenu D Sheth and Roopa D Sheth and PNR was L6WCFY. We had given 2 suitcases in check-in baggage, one was sky-blue VIP suitcase and other was purple American Tourister suitcase. The purple American Tourister suitcase has been damaged bearing SEQ-0012 and barcode no [protected]. Out of the 4 wheels, one of the wheels is completely damaged may be due to heatup and half wheel is molten during trasportation. When I showed the suitcase in Repair Shop, they said that since the damaged wheel is a rear wheel of the trolley and will cost Rs 2000. Therefore, I request you to either arrange to pay Rs 2000 or get the damaged suitcase repaired. I am attaching the pictures of the bag alongwith for your reference. Regards, Dhenu Sheth Mob. [protected] email id [protected]@gmail.com Was this information helpful? | |||||
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