[Resolved] Indigo Airlines — complaint about the baggage | |
I have booked a ticket from hyderabad to delhi and a return ticket from delhi to hyderabad. I choose 6e student option and at that time it was showing that the i can carry 25 kg in check in and 7 kg in cabin. But in ticket it was 15 and 7 kg. Pls do something asap. Pnr no-gewuyp Date of journey: Hyd to del-18/06/19 Del to hyd-6/07/19 Was this information helpful? | |
Jun 13, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 11, 2019 IndiGo Customer Care's response Hi Rishabh, Thank you for bringing this to our notice. We are immediately highlighting this to the concerned team. Further, your baggage allowance is 25 kg check-in baggage and 7 kg hand baggage. Please feel free to write to us for any assistance. Regards, Team IndiGo | |
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