[Resolved]  Indigo Airlines — complaint against lost baggage

I was travelling from lucknow to kolkata on 6th march, 2019, flight number 6e 0244. I had given 3 baggages st the check-in but i received only two baggages at the kolkata airport. I lodged a complaint regarding this on 6th march itself. I mailed at the customer. [protected]@goindigo.in as well. I have not received any response, neither have a received any compensation. I have faced an utter financial loss due to indigo airlines' negligence. I hope my case to be considered by the indigo airlines else, i think i should take some legal action.
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Apr 26, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
IndiGo Customer Care's response
Hi Paulomi,

We are sorry for the experience. Please share your booking reference/ PNR number via private message so we may look into it.

Regards,
Team IndiGo
Complaint comments 

Comments

Dear Paulomi Patra,
You started the legal action, when you purchased the ticket and
than you started the 2nd legal action, when you had submitted the unknown compaliant to customer.[protected]@goindigo.in .

The Indigo air carrier has 15 days to deliver their decision to passenger.
Please show, by March 25-29, the copies of:
e-tciket for the 6th March, 2019, Flight number 6E 0244 on route Lucknow - Kolkata issued to passenger (name according to passport)
text of the complaint:
- where, when, what happened,
- what is your loss,
- your request,
your data: home, email address,
signature: type name according to passport
and
decision or the absence of the decision of the Indigo aircarrier by by March 25-29.

Do not harry, try to negotiate the outcome of complain,
if refused in 15 days, one more time
by allowing 8 days for the standard compensation and produce the define request in figures towards the aircarrier "I want [full sum ] due to "

The serious gap of law of India is delay of an execution of obligations (action) is not fined properly, addequately by the government.

Than the public can see, what the representative of Indigo air carreir can do or can not do.
The servants of Ministry of Civil Aviation, of DGCA, of office o[censored]P Attorney
are partcipants of the Indian law by the way.
Sometimes government servants (employees), with experience of comming, sitting and gong-home of more than 5 years, forget the reason of receiving the salary and the other benefits.

With best wishes.

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