[Resolved] Indigo Airlines — consistent delay in nagpur-hyderabad route | |
How can a flight always be delayed? I am a frequent flyer of ngp-hyd route, the 7.30am flight is consistently late. You’re taking consistency as a virtue in the wrong sense. It is extremely annoying to be waiting everytime so early in the morning. If you cannot keep up to your own promises of punctuality, adopt honesty instead. Tell me the right time so i don’t have to waste my time on the airport. Was this information helpful? | |
Mar 15, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 IndiGo Customer Care's response Hi Saakshi, We are sorry to note the disappointment. We would like to state that our operations dependent on various factors such as runway availability, air traffic congestion etc. which are beyond our control and determine our on-time performance. We recognize the importance of maintaining our flight schedules and assure you best of our efforts to eliminate or minimize the causes of delay, which are within our control. However, we have duly noted your feedback into account to ensure a more hassle-free experience on your next journey with us. Please be rest assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndIGo | |
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+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
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Date: 20-Nov-2018
Passenger Name : Muskaan Maheshwari
PNR : BY3D2V Flight No : 6E - 439 From : COK To : BOM
Please send it to my email id: [protected]@gmail.com
We understand your concern. We would like to inform that the boarding pass can be issued at the time of travel only. Now, you may opt for travel certificate by clicking on this link- https://bit.ly/11v2V9b and will be generated within 24-48 hrs on the same page.
Regards,
Team IndiGo