[Resolved] Indigo Airlines — customer care not picking my call

rmhammedw

from Pune, Maharashtra

Address:

Ahmedabad, Gujarat

Hello indigo team,

This is to inform you that we have booked ticket from ahmedabad to kolkata but some changes required in date, today we have called to customer care (Ashiwariya from indigo executive) at 1.00 pm she said that it is not possible to us without charge.

Pnr no - vdkiyc
Contact number [protected]
Mohammed waasif
Mohammed. [protected]@gmail.com

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Oct 8, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

IndiGo Customer Care's response Hi Wasif,

We understand your concern and would like to inform you that changes can be done till 2 hr prior to the scheduled departure time of your flight. Also, upon rescheduling necessary charges will be applicable, which is INR 2500 change fee along with fare difference per person per sector. You can make the required changes by visiting our website https://bit.ly/2bLKqam and clicking on View/Change Booking tab.

Regards,
IndiGo Team