[Resolved] Indigo Airlines — damage of suitcase during travel | |||
I have registered a complaint sgainst the damage of suitcase during my travel by indiao flight from kochi to nagpur on[protected]. Detailed complaint was given to indigo again on[protected] and reminder 1 also given. Details as below. Date: sat, may 11, 2019 at 3:57 pm Subject: fwd: damage of suitcase To: Cc: Reminder - 1 Urgent please Regards, Kesavan [protected] — forwarded message — From: kesavan e Date: thu, may 9, 2019 at 11:46 am Subject: damage of suitcase To: customers. [protected]@goindigo.in Cc: [protected]@gmail.com Dear sir, 1. Please refer my below mail regarding the damage of my suitcase during my travel from kochi to nagpur on[protected] by 6e 305. 2. I have shown the damaged portion to your representative mr shawn david. 3. I have registered my complaint immediately after reaching nagpur yesterday. 4. Please note that i am a regular traveller of indigo. Again i am planning to fly by indigo on june 8 th to kochi. Request you to look into this matter urgently and replace the suitcase at the earliest. Doc no 6e [protected] is visible in my photograph. My pnr no is alufse. Thanks and regards, E. Kesavan, Managing director, M/s. Bamni proteins ltd, Dudholi bamni, chandrapur – 442 701 Mbl: [protected] From: kesavan edakad [mailto:[protected]@gmail.com] Sent: 08 may 2019 16:00 To: customers. [protected]@goindigo.in Cc: [protected]@bamniproteins.com Subject: photo from kesavan Dear sir I am a regular passenger of indigo. Today i was travelling from kochi to nagpur by 6e 305. After reaching nagpur i found that there is a crack on my suitcase (Brand skybag). I have shown the same to your executive mr shawn david. I am registering this complaint based on his advice. My pnr no is alufse. I request you to replace the suitcase urgently. The photo taken is en closed herewith. Awaiting for an earlier action. Thanks and regards. Kesavan Was this information helpful? | |||
Jun 18, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have cancelled my tickets 20 days back and I haven't received my refund yet. PNR: ME5TVS
IndiGo Customer Care's response, May 17, 2019
Verified Support
Hi,
Please know that the refund has already been processed in the travel agency account used for making the booking. Kindly contact the respective travel portal to claim the same.
Regards,
Team IndiGo
Please know that the refund has already been processed in the travel agency account used for making the booking. Kindly contact the respective travel portal to claim the same.
Regards,
Team IndiGo
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For job. Till date I have paid 51000/- Rs for Uniform(12500) / Medical Insurance(25000) /Opening bank account (15550) / Joining letter (8750) & today again asking for term insurance(44400). If I'm not able to pay this 44400/- amount. Thier are not refound my paid amount.