[Resolved] Indigo Airlines — false ticket booking | |
A flight no 6e 528 booked on 06 may 2019 for travel from delhi to lucknow on 11 may 2019. But at the time of journey it was told to me that you are late for boarding.in actual flight not came at delhi. At that time same flight is travelling from bengaluru to pune. Due to critical situation i booked another ticket from delhi to lucknow, and waiting whole night in airport lobby. Such type of fraud is going in indigo airlines.
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Jul 4, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 17, 2019 IndiGo Customer Care's response Hi, We are sorry for the trouble. Please allow us some time so we may gather all the details regarding your case. Regards, Team IndiGo Verified Support May 25, 2019 IndiGo Customer Care's response Hi, We understand missing a flight could be upsetting. As checked, the flight has departed at the scheduled departure. Please know that your late reporting was the only reason our staff could not accept for the same flight. Further, our staff offered the next available flight which was accepted by you. Our endeavour has always been to assist the passengers in the best possible way. Even if the passenger is late, we try and accommodate them on the same flight if time permits. Hope you would understand the need for the policy. Regards, Team IndiGo | |
 2 Comments | |
Comments
Baggage and flight details of the passenger:
Flight no 6E 463
Pnr no. ZBS9ML
My bag has got lost in transit and there is no one from the indigo office to solve our problem. All our immediate stuff are in the bag. This is not expected from a reputed airlines like indigo
Flight no 6E 463
Pnr no. ZBS9ML
My bag has got lost in transit and there is no one from the indigo office to solve our problem. All our immediate stuff are in the bag. This is not expected from a reputed airlines like indigo
IndiGo Customer Care's response, May 17, 2019
Verified Support
Hi Jyoti,
We are extremely sorry for the inconvenience. As checked, the baggage is received by you. Further, your feedback is already noted for further review and to ensure baggage delivery as per the standard practices.
Regards,
Team IndiGo
We are extremely sorry for the inconvenience. As checked, the baggage is received by you. Further, your feedback is already noted for further review and to ensure baggage delivery as per the standard practices.
Regards,
Team IndiGo
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They changed 1st 1100 then. Again the charge for job.
Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Company will not be responsible for any payment you make in response to this letter.
Regards,
Team IndiGo