[Resolved] Indigo Airlines — flight cancelled from their end and they did not refund the money | |
I booked my ticket through make my trip for 31st may and first they postponed it to 1st june and few days later they cancelled the ticket, gave credit shell, which i was unable to use for next booking, because they had given that to makemytrip and there was no update or response for makemytrip. I had already insured the flight by paying additional insurance amount along with the booking amount. So according to that for trip cancellation i am insured a sum o[censored]pto 25k, but make my trip did not refund, rather they are saying they only received credit shell and i can use that within a year. No credit shell was reflected in my account. Kindly help me get the refund directly in my bank account as the credit shell is useless for me, because i already had to book another ticket from different airline. Was this information helpful? | |
Mar 16, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. | |
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