[Resolved] Indigo Airlines — flight refund due to corona virus

Brijgsba

Address:

G-1601, Ace City, Sector-01, Greater Noida West, Gautam Buddh Nagar, Uttar Pradesh, 201306

Indigo Team,

I have booked my flight with Indigo airlines from makemytrip on 30th March from Banglore to Delhi.
due to Corona virus i will not be able to travel.
I want my ticket cancelled and refund full money.
Please process it ASAP.

Flight - Indigo Airlines 6E-2625
PNR - QCV3KB
Passenger Name - Brajesh Verma(Adult), Vishi Verma(Child)
Dated - 30th March 2020

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Aug 7, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2020

IndiGo Customer Care's response Dear Sir,

As checked, you have cancelled the flight with the applicable charges for onward journey PNR and for return journey along with balance of onward jouney balance amount is refunded in the form of credit shell which can be used before 1 year from the date it is issued. Please visit https://bit.ly/3c2Anb5 for details.

Regards,
Team IndiGo

Verified Support

Aug 05, 2020

IndiGo Customer Care's response Dear Sir,

Please ignore above response. Please know that you have cancelled the flight with the applicable charges and the balance is refunded in the travel agency account used to make booking.

Regards,
Team IndiGo