[Resolved] Indigo Airlines — flight tickets refund request | |||
I have a serious consern regarding my upcoming trip. We have planed to visit Kerala between 2th june to 10th june and i have booked one of flight ticket from goibibo following are the details. PNR-KDU4GW We are hearing some unfortunate news that Nipah Virus is spreading in Kerala and today i hearing the "Nipah Virus Has Crossed Border From Kerala To Karnataka", so we are very scared about this Nipah Virus and this is our famally trip. it is very dangerous for my family, so i can not continue my kerla trip. Sine the above circumstances are beyond anyone's control and totally unavoidable I will request you to process my tickets without so much loss to me. Thanks and regards, Gourav Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 29, 2018 IndiGo Customer Care's response Hi Gourav, Kindly share a convenient time so we may speak to you on this. Regards, IndiGo Team Verified Support May 31, 2018 IndiGo Customer Care's response Hi Gourav, Our team tried contacting you multiple times on the registered mobile number however, we were unable to establish any contact. Kindly share a convenient time along with an alternate number so we may speak to you on this. Regards, IndiGo Team | |||
 2 Comments | |||
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Hi Team, You can speak at any time my mobile number is [protected].
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We understand your concern. We would like to inform that boarding pass can be issued at the time of travel only. Now you can opt for travel certificate which is INR. 200 per passenger per sector by clicking on this link- https://bit.ly/11v2V9b.
Regards,
IndiGo Team