[Resolved] Indigo Airlines

[Resolved] Indigo Airlines — food services

M mohsin84

I am very disappointed with indigo flight services Flight delayed for 2 hour and they are not accepting indian Money for food and other stuff whatever your company policy but you have to accept indian money at least in these types of delayed happens from your site Shame on your services If you are delaying flight for any reason you have to give some complement or either some favor to customer to atleast but a food with any currency Your accepting fare in Indian Money but not accepting indian money in air for food so many people are there hungry because of flight delayed including me Was this information helpful? No (0) Yes (0)
Aug 16, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 16, 2018 IndiGo Customer Care's response Hi, Apologies for the inconvenience caused. We would like to inform you that we accept USD and the currency of the country of origin or destination (except INR) for onboard purchases on international flights. We wish to mention that the aforementioned policy is based on the restrictions imposed by the Foreign Exchange Management Act and rules and regulations issued thereunder by the Reserve Bank of India, which is also mentioned on our international in-flight menu and itinerary. We request for your understanding in this regard. Further, we request you to share the booking reference / PNR number so we may assist you in this regard. Regards, IndiGo Team
Add a Comment	Share
Submit Close