[Resolved]  Indigo Airlines — id card

Address:734401

Dear sir i am frequent flyer of indigo flight. I had traveled many times from delhi airport, with same id of my 10 years old kid i am from nepal me and my wife hold mrp passport but my kid hold school id. Check in time i got unnessary harresment for kid id. Privious days no one were asked passport for baby. Why there are any changes of rules or not? Inform me if any changes of flying rules otherwise kindly confirm your new staffs that no one passanger could get harresment in future. Thank you.
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Mar 19, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
IndiGo Customer Care's response
Hi Shankar,

We are sorry to know about your experience. Please share your booking reference / PNR Number via private message so we may look into it.

Regards,
Team IndiGo
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