[Resolved] Indigo Airlines — incorrect information

Teflplayschool Patna

from Bahula, West Bengal

Address:

Patna, Bihar

Dear sir/madam,
This is to inform you that I made my tickets from Patna to Delhi and Delhi to Patna on 5th August 2018. The details are given below.
Booking Ref No:2018/REG/1173597. The ticket which I have got it was mentioned that my Indigo flight will take off on ninth August from terminal 2. However, the flight had to take off from terminal 1. And when I asked the Indigo crew on the airport they said it is the fault of HDFC bank site not us. I had to travel from terminal 2 to terminal 1. In that case I missed my flight. I am sending attachment with this mail please see to it and do the needful action.

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Sep 24, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

IndiGo Customer Care's response Hi,

We would like to clarify that the attached itinerary was not sent by IndiGo and also, would like to mention that any IndiGo flight with a number between 6E 2000 and 6E 2999 will be departing from and landing at T2. We look forward to towards your understanding in this regard.

Regards,
IndiGo Team