Indigo Airlines — Indigo ITINERARY failure while booking of Indigo flight online booking

Address:	Gurgaon, Haryana, 171003
Website:	www.goindigo.in

Sir/Madam, my self Bandi Papaiah, my indigo login ID is and password is, On 02 Nov 2016, I tried to book a ticket from Chandigarh to Bangalore for 07 Jan 2016, when I filled up all details and go for payment through my SBI net banking, I paid the amount of Rs 8.248/0 (Rupees eight thousand two hundred forty eight only) from my account No [protected] with transaction reference Number of HSBI[protected]IGAAEVQLO9 ( in this regard I also attached the my booking reference number as screen shot for your ready reference) on dated 02 Nov 16, but my itinerary was not completed and the ticket confirmation is failed, then after a message shown in my indigo login page, sometimes tickets are not booked and amount debited from your account, if the transaction failed, ticket not booked, your debited amount will be recredited to your same account from which you made transaction within four to five working days. (However, I have booked a ticket again for the same members and same date with others debit card, the transaction with debit card is successfully.) But despite five days, the amount has not been refunded to my account which is debited and ticket not confirmed. In view of the above, may I request your kind honour, my amount may please be refunded at the earliest, to keep good faith on Indigo air lines,
I am waiting for your favourable reply, , ,
Thanking you

Tours faithfully,

Bandi Papaiah,
email ID: [protected]@yahoo.in
Mobile No [protected], [protected]