[Resolved]  Indigo Airlines — intentional delay in refunding ticket money

Address:	Darjeeling, West Bengal, 734005
Website:	Indigo and their alliances selling tickets online Make my trip/Clear trip

Pnr jgsg8d
Date 10.12.2018 delhi - to bagdogra (Ixb), sector wrongly booked in haste, entitled to full refund - as confirmed through make my trip on 9th december within an hour of booking, got it cancelled by subsequent booking with pnr whqp7d same date, same person, same flight, just sector change. Amt is 8000 +.
How they withhold money - beyond 24 hours?
Why they asure refund within 3 days, and 7 days at maximum refund period??
Are they not playing with public money? Withholding without authority and beyond prescribed limit within which they are actually supposed to refund back to customers??
Why are they allowed to continue such practice?
Are they making blatant fun of laws at their sweet will? Brushing aside all bye laws and norms of whatever regulatory authority they are under???
Why should they not pay compensation for causing intentional delays in garb of so called procedural delaying tactics??
Who is actually responsible for such delays?
Need answers to these questions