AirlinesIndiGo lack of customer service

[Resolved] Indigo Airlines — lack of customer service

1 Review

Hanpong on Jan 7, 2019

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First time i am traveling with indigo but the level of service i have experienced is worse ever. Without any information indigo staff cancelled my flight tickets and non of ur staff have proper informations who has done this. Indigo staff blame cleartrip agency, cleartrip blame indigo staff. Very unprofessional service indigo. Confused to passenger.

Complaint marked as Resolved Feb 12, 2019

Complaint Status

[Jan 07, 2019] IndiGo customer support has been notified about the posted complaint.

Verified Support

IndiGo Customer Care's response, Jan 08, 2019
Hi,

We are sorry to hear that you feel this way, Please share your booking reference/ PNR number via private message, so we may look into this.

Regards,
Team IndiGo

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IndiGo
Customer Care Service

Customer satisfaction rating

37%

Complaints

3110

Pending

126

Resolved

1101

phone

+91 12 4435 2500

website

www.goindigo.in

location

Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002

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