Indigo Airlines — Misbehaviour of staff

Address:

New Delhi, Delhi

I have a complaint against indigo domestic airline supervisor miss sunita.. I had a flight to mumbai on 8th december 2013 at 9:30 .Indigo has a single counter for all airlines.. And i was standing in the queue 1 hour before the flight timings. The queue was long and i asked one of their staff that i am getting late for check in.. He said that dont worry be in queue you will be able to check in. I reached the check in counter 10 minutes to 9.. And the supervisor told me that boarding is closed. Just a person before me was allowed to enter the same flight telling he is a staff. And i told the supervisor that she can check the cameras and my time of entering the queue.. But she was so indecent to attend me as a costumer. She was on phone and least bothered to attend me. Very poor staff. And she dint let me board. Kindly take an action against her for such a behaviour. I want a compensation and i also owe an apology from her.please look into the matter as soon as possible.i will be highly obliged. You can see the cctv footage if required. Dr shreta sachdeva khetarpal... [protected];[protected].[protected]@gmail.com