[Resolved] Indigo Airlines — no refund for senior citizens medical emergency | |
We booked flight from port blair to chennai. My mother had a emergency surgery. So they can’t travel. Vistara airlines is refunding full amount after verifying documents. But indigo says that they don’t have any policy for medical emergency. Medical is unpredictable and why they are not understanding the human issues. We booked 13 tickets and among that we are cancelling only 2 tickets and it’s because of senior medical emergency. Was this information helpful? | |
Jul 1, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. | |
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