[Resolved] Indigo Airlines — non cooperation of the indigo staff | |||
Indigo pnr vhhwva - 6e5268/ 922, 17feb delhyd/hydbbi,[protected]/[protected] hrs. My wife and a 2 year old son were seated at the gate for boarding 6e 5268. She asked the staff about boarding but they said it's not time yet. We will call. However when she went again they said gates have closed. The luggage has already checked in and there is a connecting flt from hyderabad to bhubaneshwar. Now they are asking them to pay an extra amt to place them on next flt. Spoke to customer care however he put me on hold for a minute and then disconnected. Really sad. Please help Regards Lt col rajesh sharma [protected] Was this information helpful? | |||
Mar 22, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 IndiGo Customer Care's response Hi Rajesh, We believe that our customer relations team assisted you regarding your concern. Kindly let us know if any further assistance is required. Regards, IndiGo Team | |||
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As checked our customer relations team last reverted you on email id- gauls99@gmail.com on 20th February 2018. Kindly revert to the same email for further clarifications regarding your concern.
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IndiGo Team