[Resolved] Indigo Airlines — non getting of refund money

Lumding

from Imphal, Manipur

Address:

Nagaon, Assam, 782447

I want to purchased a air ticket ex -CCU to BLR of 23/10/18, accordingly I have gone through your mobile apps, After searching choose a flight schedule to report -CCU around 17.15 hrs and reach about 19.55 hrs, as I want to purchase the in favour of my daughter named Dipangana chatterjee, I filled the name and go for payment option, accordingly I have paid rs 6940 from debit card and the bank deducted from my account as they served msg but waiting for that full night (11/7/18) I have not received my ticket or any msg regarding transaction faiure.Now I want my cash immediately return to my account which one deducted by bank and deposited to u .
With thnx
Dipankar Chatterjee
Lumding, Assam
Email [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Aug 16, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

IndiGo Customer Care's response HI Dipankar,

We regret the inconvenience caused. Please check your inbox we have mailed the itinerary on the registered email ID.

Regards,
IndiGo Team